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Show Results For
- All HBS Web
(12,997)
- People (45)
- News (2,590)
- Research (7,663)
- Events (73)
- Multimedia (189)
- Faculty Publications (5,481)
Preventing Regulatory Capture
From Cambridge University Press: When regulations (or lack thereof) seem to detract from the common good, critics often point to regulatory capture as a culprit. In some academic and policy circles it seems to have assumed the status of an immutable law.... View Details
Transforming Customer Engagement
Against a backdrop of intensifying competition, rising labor costs, and ascending customer expectations, companies are actively seeking ways to do more with less – for example, compelling customers to take on new roles in the value creation process. And, when... View Details
- Web
Online Leadership and Management Courses | HBS Online
delivering standout services and experiences that provide a competitive edge and build customer loyalty. 4 weeks, 5-6 hrs/week Pay by September 18 $1,850 Certificate Power and Influence for Positive Impact Professor Julie Battilana... View Details
- Web
Alumni Engagement | Social Enterprise | Harvard Business School
Education programs each year Alumni Clubs provide over $10 million annually in pro-bono consulting to non-profits Club Activities include: Social enterprise events and programs for alumni Volunteer consulting programs Events to benefit... View Details
- Web
Sample Class - Christensen Center for Teaching & Learning
Teaching By the Case Method Sample Class Preparing to Teach Leading in the Classroom Providing Assessment & Feedback Sample Class This section takes you behind the scenes and into the classroom with Harvard Business School Professor David... View Details
- Web
General Merchants to Commodities Brokers | Baker Library | Bloomberg Center | Harvard Business School
the ports of Mobile and New Orleans, Montgomery provided an ideal base for the cotton trade. According to the 1860 U.S. Census, Mayer Lehman is listed as owning several enslaved persons, individuals who may have worked in the Lehman... View Details
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
the selling company's profitability. It emphasizes the collaborative aspects of buyer-seller relations over the split-the-pie aspects. The idea is to create more space between the value provided to customers and your cost. You can then... View Details
- Web
Case Services - Faculty & Research
with faculty to maintain records of their research papers and publications as well as provide a wide audience of educators and practitioners around the globe access to their research. Services The team committed to View Details
- 07 Dec 2021
- Op-Ed
Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge
deliver, but whether that delivery meets the moment for the organization depends on the work done in the mindset and skills tiers. To further explore the knowledge tier with your leaders, ask questions that allow them to make connections between all three tiers. For... View Details
Keywords: by Hise Gibson and Shawnette Rochelle
- 07 Feb 2017
- Research & Ideas
The Right Way to Cry in Front of Your Boss
did not provide any information about why they were distressed. For the second experiment, students at the Harvard Decision Science Lab were paired as storyteller and listener. Storytellers were asked to recount a recent time when they... View Details
Keywords: by Roberta Holland
- 30 Mar 2021
- Research & Ideas
Commuting Hurts Productivity and Your Best Talent Suffers Most
the three-year analysis he conducted with coauthors Hongyu Xiao and Jaeho Kim, both of the University of Pennsylvania’s Wharton School. The results provide an important lesson for companies: “If firms want to make sure their best... View Details
Keywords: by Lane Lambert
- 29 Jan 2018
- Book
How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster
reaching, and extracting the trapped miners. Senior leaders in the Chilean government provided resources to support the on-site efforts. How senior leadership triggered extreme teaming In Santiago, Chile’s capital city, President Piæera... View Details
- Web
Lawyers-in-Residence - Entrepreneurship
Entrepreneurs-In-Residence Entrepreneurs-in-Residence Venture Capital Advisors Lawyers-in-Residence The Lawyers in Residence (LiR) Program was established to provide students starting new ventures at HBS with pro-bono counseling on a... View Details
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
distinct, and enduring elements that give meaning and provide purpose to an organization (“who we are”). “A good match between an organization’s design and its identity is often seen as a prerequisite for strong performance,” the... View Details
Keywords: by Carmen Nobel
- 08 Sep 2022
- Book
Gen Xers and Millennials, It’s Time To Lead. Are You Ready?
leadership and the role of serving others through collaboration. At the video services provider Vimeo, Anjali Sud persuaded both managers and employees to follow her insight that the firm could perform better as a software company for... View Details
Keywords: by Lane Lambert
- 2023
- Working Paper
Do Third-Party Guarantors Reassure Foot Soldiers?
By: Natalia Garbiras-Díaz, Michael Weintraub, Leopoldo Fergusson, Juana Catalina Garcia Duque and Laia Balcells
Since the end of the Cold War, international third parties such as the United Nations (UN) have become frequent guarantors of peace agreements. Existing studies document that third parties provide assurances that help maintain peace, yet these studies nearly... View Details
Keywords: United Nations; Colombia; Peacemaking; Peace Process; Peace; Civil Unrest; Civil Society; Political Leadership; Policy; Civil Society or Community; Governance; Government and Politics; Economy; Economic Growth; Latin America; South America; Colombia
Garbiras-Díaz, Natalia, Michael Weintraub, Leopoldo Fergusson, Juana Catalina Garcia Duque, and Laia Balcells. "Do Third-Party Guarantors Reassure Foot Soldiers?" Working Paper, August 2023.
- November 2019
- Case
The Boss Has the Wrong Idea: Confidential Role Material for Lee Clancy
By: Katherine Coffman, Kathleen McGinn, Judith A. Clair and Katherine Chen
“The Boss Has the Wrong Idea” is a two-person conversation exercise in which an MBA student seeks advice from a mentor in her field about how to handle an incident of workplace sexual harassment. The case consists of two confidential role materials: a role for the... View Details
Coffman, Katherine, Kathleen McGinn, Judith A. Clair, and Katherine Chen. "The Boss Has the Wrong Idea: Confidential Role Material for Lee Clancy." Harvard Business School Case 920-024, November 2019.
- November 2019
- Case
The Boss Has the Wrong Idea: Confidential Role Material for Julia Smith
By: Katherine Coffman, Kathleen McGinn, Judith A. Clair and Katherine Chen
“The Boss Has the Wrong Idea” is a two-person conversation exercise in which an MBA student seeks advice from a mentor in her field about how to handle an incident of workplace sexual harassment. The case consists of two confidential role materials: a role for the... View Details
Coffman, Katherine, Kathleen McGinn, Judith A. Clair, and Katherine Chen. "The Boss Has the Wrong Idea: Confidential Role Material for Julia Smith." Harvard Business School Case 920-023, November 2019.
- November 2016 (Revised March 2018)
- Module Note
Strategy Execution Module 9: Building a Balanced Scorecard
By: Robert Simons
This module reading explains how to construct a strategy map and build a balanced scorecard. Using an internal value chain model, the module illustrates how a balanced scorecard can support and enable customer management, innovation, operations, and post-sale service... View Details
Keywords: Management Control Systems; Implementing Strategy; Execution; Performance Measurement; Strategy Map; Business Goals; Customer Measures; Strategy; Balanced Scorecard; Business Model
Simons, Robert. "Strategy Execution Module 9: Building a Balanced Scorecard." Harvard Business School Module Note 117-109, November 2016. (Revised March 2018.)
- 2015
- Report
Decoding the Iran Nuclear Deal: Key Questions, Points of Divergence, Pros and Cons, Pending Legislation, and Essential Facts
By: Gary Samore, Graham T. Allison, Matthew Bunn, Nicholas Burns, Shai Feldman, Chuck Freilich, Olli Heinonen, Martin B. Malin, Steven E. Miller, Payam Mohseni, Laura Rockwood, James K. Sebenius and William Tobey
On April 2, 2015, the EU (on behalf of the P5+1 countries) and Iran announced agreement on "key parameters" for a comprehensive nuclear deal with Iran. The EU-Iran Joint Statement is buttressed by unilateral fact sheets issued by the U.S. and Iran, which provide... View Details
Samore, Gary, Graham T. Allison, Matthew Bunn, Nicholas Burns, Shai Feldman, Chuck Freilich, Olli Heinonen, Martin B. Malin, Steven E. Miller, Payam Mohseni, Laura Rockwood, James K. Sebenius, and William Tobey., ed. "Decoding the Iran Nuclear Deal: Key Questions, Points of Divergence, Pros and Cons, Pending Legislation, and Essential Facts." Report, Belfer Center for Science and International Affairs, April 2015.