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  • All HBS Web  (9,078)
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    • News  (2,998)
    • Research  (3,608)
    • Events  (54)
    • Multimedia  (90)
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  • 16 Dec 2013
  • HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

"A lot of times we get this ridiculous false dichotomy made in management: that there are creative people, and then there are disciplined people," Pisano said. "Well, the best chefs in the world are both. They're both... View Details
Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage
  • 06 Mar 2012
  • First Look

First Look: March 6

Third, commercial banks in the 1950s began offering revolving credit accounts as a means to attract new depositors at a time when banking regulation restricted the interest they could offer on deposits. Read... View Details
Keywords: Sean Silverthorne
  • 18 Feb 2013
  • Research & Ideas

Breaking Through a Growth Stall

increases," write the authors of How to Identify the Best Customers for Your Business, published in the Winter 2013 issue of the MIT Sloan Management Review. “Ineffective opportunity management eventually leads to loss of money, time, and positioning with... View Details
Keywords: by Sean Silverthorne
  • 23 Jul 2012
  • Research & Ideas

Book Excerpt: ‘Talk, Inc.’

Editor's note: As traditional hierarchical organizations flatten, new ways of thinking about internal communications must be developed—news no longer flows just from top to bottom. In Talk, Inc.: How Trusted Leaders Use Conversation to... View Details
Keywords: Re: Boris Groysberg
  • 05 Nov 2021
  • Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details
Keywords: by Joseph B. Fuller
  • 02 Aug 2004
  • Research & Ideas

Health Care Research and Prospects

health care occurring. If you look over time at the number of new cases created alone in health care that are used throughout our MBA program, it's a huge number. For the doctoral prong, we created and... View Details
Keywords: by Wendy Guild Swearingen; Health
  • 30 Jan 2012
  • Research & Ideas

Measuring the Efficacy of the World’s Managers

for the survey included primarily middle managers in manufacturing plants, although over time the data collection was extended to other industries, such as retail, schools, and hospitals. The approach was to interview those who were high... View Details
Keywords: by Carmen Nobel
  • 16 Jul 2008
  • Op-Ed

What Should Employers Do about Health Care?

the money spent. Cost includes not only the immediate, short-term costs of treatment but the long-term costs of ongoing care as well as the indirect cost of poor health. The goal should be to increase value, not reduce the short-term costs of health benefits. View Details
Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health
  • 28 Mar 2018
  • Research & Ideas

Sophisticated Investors May Be Harming Fintech Lending Platforms

their new working paper Marketplace Lending: A New Banking Paradigm? Vallée and Yao Zeng, an assistant professor of finance at the University of Washington, address these issues from the perspective of what... View Details
Keywords: by Dina Gerdeman; Banking; Financial Services
  • 20 Mar 2017
  • Book

Why Companies Are Placing Users at the Core of Their Innovation Strategies

new. There are simply many more users than companies. They are more likely to come up with innovations, and there are more of them to come up with something people will pay for. If you did a comparison of time spent in formal R&D and... View Details
Keywords: by Dina Gerdeman
  • 31 Mar 2002
  • Research & Ideas

You’re Wasting Your Employees! What You Can Do About It

Most managers today understand the strategic implications of the information-based, knowledge-driven, service-intensive economy. They know what the new game requires: speed, flexibility and continuous self-renewal. They even are... View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 08 Jan 2007
  • Research & Ideas

Who Rises to Power in American Business?

"outsiders," such as Elizabeth Arden, created their own road to success, overcoming significant odds. The new book Paths to Power: How Insiders and Outsiders Shaped American Business Leadership explores the demographics of... View Details
Keywords: by Sean Silverthorne
  • 03 Feb 2014
  • Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

When the FBI charged Shawn Hogan and two others with defrauding eBay of about $21 million in affiliate marketing sales, Benjamin G. Edelman was watching closely behind the scenes. Edelman's name rarely came up at the time of the 2010... View Details
Keywords: by Kim Girard; Advertising; Publishing
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

Obstacles facing companies in today's hyper-competitive global markets are seemingly more complex than ever, to the point that managers must rethink many of the basic principles of good operations management, says Robert Hayes. In a new... View Details
Keywords: by Martha Lagace
  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

and case-method teaching, but also for his efforts, as the Robert Walmsley University Professor, to enhance the quality of discussion teaching throughout Harvard. He served at various times as a visiting faculty member at IMEDE (an... View Details
Keywords: by Deborah Blagg; Education
  • 03 Nov 2014
  • Research & Ideas

Brand Lessons From the Nobel Prize

W." The Will specifically mentioned prizes in the categories of Physics, Chemistry, Physiology or Medicine, Literature, and Peace. A prize in Economic Sciences was added in 1968. However, it did not water down the brand, Greyser says, because the View Details
Keywords: by Carmen Nobel
  • 25 Jan 2013
  • Research & Ideas

Why a Harvard Finance Instructor Went to the Kumbh Mela

up here. Prof. Greg Greenough of the Harvard School of Public Health is directing researchers interested in everything from the pH of the Ganga to the quality and quantity of toilets to the structure of the medical response teams in place; after all, from View Details
Keywords: by John D. Macomber; Construction; Real Estate
  • 14 Jun 2004
  • Research & Ideas

The Big Money for Big Projects

social returns when they succeed. The problem, says Esty, is that many of the largest products have hit financial turbulence. Esty, whose new book Modern Project Finance: A Casebook, was published recently, teaches the "Large-Scale... View Details
Keywords: by Ann Cullen; Financial Services
  • 31 Oct 2004
  • Research & Ideas

Bypass Marketing: Are Docs Influenced?

promotional spending (including that directed toward physicians) as a percentage of pharmaceutical sales remains relatively constant over time and thus the growth of DTCA represents a shift in the mix of promotional spending by... View Details
Keywords: by Manda Salls
  • 25 Feb 2002
  • Research & Ideas

The Country Effect: Does Location Matter?

firms in industrialized countries, while the new study finds market orientation—where the interests of customers are placed first among stakeholders—is more central to the high performance Asian firms. The work also argues against a... View Details
Keywords: by Sean Silverthorne
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