Publications

March 2001 (Revised July 2002)
Case

WingspanBank.com (B): Should This Bird Still Fly?

By: Sandra J. Sucher and Stacy McManus

WingspanBank.com is launched to critical acclaim, but its fate is hardly certain. Bank One's new CEO, Jamie Dimon, must decide what to do with what is now a second Web site for the bank's current and prospective customers. View Details

Keywords: Business Model; Business Startups; Customers; Innovation and Management; Organizations; Complexity; Web Sites; Financial Services Industry

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1999
Chapter

The Impact of Downsizing on Organizational Creativity and Innovation

By: R. Conti and T. M. Amabile

Keywords: Restructuring; Strategy; Innovation and Management; Creativity; Organizational Change and Adaptation

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04 May 2023
News

How Generative AI Changes Productivity

06 Dec 2021
News

Embracing Digital Transformation

Illustration by Stephanie Dalton Cowan Leaders today, in every sector and around the world, are grappling with the opportunities and challenges of digital innovation—from artificial intelligence to machine learning to data analytics and more. “Digitalization and... View Details

01 Dec 2018
News

Adapting to Meet Changing Needs

Collaboration that Anticipates New Business Needs The inaugural MS/MBA cohort of students arrived at Harvard in early August. 6 Joint degree programs offered between HBS and other Harvard schools In the spring of 2018, faculty from HBS, the Harvard John A. Paulson... View Details

01 Jun 2017
News

Streamlining the Supermarket

A new alumni-backed venture hopes robots will change how we buy our milk, bread, and eggs. In early 2016, José Vicente Aguerrevere (MBA 2002) attended a talk at HBS by Mick Mountz (MBA 1996), founder of Kiva Systems. Kiva’s small, mobile warehouse robots had brought... View Details

Keywords: Francis Storrs

04 Feb 2016
News

From Super Bowl to STEM Bowl

As big as it is, the Super Bowl has only fleeting impact on its annual host city. But a team of HBS alumni in Santa Clara, California, where Super Bowl 50 will be played this weekend, found a creative way to take advantage of the local excitement to promote the... View Details

27 Jul 2015
News

The Future of Cars

Keywords: sharing economy; car ownership; information technology; cloud computing; Transportation; Space Research and Technology; Government

27 May 2014
News

Crowdsourcing the Capitalist's Dilemma

The next time Professor Clay Christensen (MBA 1979) has a dilemma, he knows where he'll go for a solution: to HBS alumni. Christensen, Senior Lecturer Derek van Bever (MBA 1988), and alumni of the Building and Sustaining a Successful Enterprise (BSSE) course recently... View Details

Keywords: April White; Management of Companies and Enterprises; Management

01 Jun 2004
News

The Ambidextrous Organization

In the April 2004 issue of Harvard Business Review, HBS professor Michael L. Tushman and coauthor Charles A. O’Reilly III discuss what they coin the “ambidextrous organization.” A synopsis of their article follows. Corporate executives must constantly look backward,... View Details

Keywords: ambidextrous manager; ambidextrous organization; Publishing Industries (except Internet); Information

23 Apr 2013
First Look

First Look: April 23

a quandary: Should they patent inventions coming out of their manufacturing process development work, should they keep them as trade secrets, or should they publish them so that they would go into the public domain and nobody else could... View Details

Keywords: Sean Silverthorne

07 Nov 2011
Research & Ideas

The Forgotten Book that Helped Shape the Modern Economy

self-image. When John Ramsay McCulloch essentially invented the British economic canon in the mid-nineteenth century, he downplayed the likes of Cary in favor of historical unknowns like Dudley North, a pamphleteer whose work had no... View Details

Keywords: by Sean Silverthorne

01 Jun 2020
News

Meal Plan

example, so people didn’t have to take public transit. We also invented some new product and business models. One brand in the Boston area is Life Alive Organic Café. It’s a plant-based, fast-casual concept that’s very health-oriented.... View Details

Keywords: Julia Hanna; restaurants; COVID-19; pandemic; recovery; Food Services and Drinking Places; Hospitality; Food and Beverage Stores; Retail Trade

November 2023
Case

Open Source Machine Learning at Google

By: Shane Greenstein, Martin Wattenberg, Fernanda B. Viégas, Daniel Yue and James Barnett

Set in early 2023, the case exposes students to the challenges of managing open source software at Google. The case focuses on the challenges for Alex Spinelli, Vice President of Product Management for Core Machine Learning. He must set priorities for Google’s efforts... View Details

Keywords: Decision Choices and Conditions; Technological Innovation; Open Source Distribution; Strategy; AI and Machine Learning; Applications and Software; Technology Industry; United States

October 2018 (Revised August 2023)
Case

Safecast: Bootstrapping Human Capital to Big Data

By: Ethan Bernstein and Stephanie Marton

On March 11, 2011, at 2:46pm, a 9.1-on-the-Richter-scale, six-minute long earthquake unleashed a tsunami that ravaged the Tohoku region of Japan, damaging the Fukushima Daiichi Nuclear Power facility and releasing sufficient radioactive material into the air and ocean... View Details

September 2012 (Revised May 2013)
Case

Automating the Paris Subway (A)

By: Michel Anteby, Elena Corsi and Emilie Billaud

In 2001, the head of the Paris Subway reflected on how to transform Line 1 into a driverless line without triggering a social conflict. After the shock of the 2000 Notre Dame de Lorette subway accident, in which a train derailed and caused 25 injuries in a Paris subway... View Details

Keywords: Change Management; Technological Innovation; Rail Transportation; Labor Unions; Job Cuts and Outsourcing; Conflict Management; Rail Industry; Transportation Industry; Paris

April 1997 (Revised May 1997)
Case

Mercer Management Consulting's "Grow to Be Great" (A): The Growth Initiative

By: Dorothy A. Leonard and Carin-Isabel Knoop

In late 1994, James Down, member of Mercer's Executive Committee, has to decide whether or not he should push ahead with the writing and publication of a book on growth--at a time when the more successful business publications focus on reengineering and cost cutting.... View Details

Keywords: Technological Innovation; Organizational Culture; Business Growth and Maturation; Knowledge Management; Product Development; Information Publishing; Books; Consulting Industry; Publishing Industry