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      • September 1991 (Revised May 1994)
      • Background Note

      Note on the PC Network Software Industry--1990

      By: David B. Yoffie
      Examines the economics, technology, customer segments, and competitors of the PC networking software industry. View Details
      Keywords: Customers; Economics; Competition; Applications and Software; Technology Adoption; Information Infrastructure
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      Yoffie, David B. "Note on the PC Network Software Industry--1990." Harvard Business School Background Note 792-022, September 1991. (Revised May 1994.)
      • September 1991 (Revised January 1998)
      • Case

      Chaparral Steel: Rapid Product and Process Development

      By: Dorothy Leonard-Barton and Gil Preuss
      One of the nation's foremost mini-mills' core competence is the rapid realization of technology into products. This case describes the development of a highly innovative casting technique and features the role of the company's culture in achieving its goals. The... View Details
      Keywords: Product Development; Innovation and Invention; Information Infrastructure; Product; Organizational Culture; Business Processes; Competency and Skills
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      Leonard-Barton, Dorothy, and Gil Preuss. "Chaparral Steel: Rapid Product and Process Development." Harvard Business School Case 692-018, September 1991. (Revised January 1998.)
      • 1991
      • Chapter

      Executive Information Systems

      By: L. M. Applegate
      Keywords: Information Management; Knowledge Management
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      Applegate, L. M. "Executive Information Systems." In Macmillan Encyclopedia of Computing, edited by G. Davis. New York: Macmillan Publishing, 1991.
      • 1991
      • Chapter

      Improving the Acceptance and Use of New Technology: Organizational and Inter-organizational Challenges

      By: R. M. Kanter
      Keywords: Technology Adoption; Organizational Change and Adaptation; Organizational Design; Attitudes
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      Kanter, R. M. "Improving the Acceptance and Use of New Technology: Organizational and Inter-organizational Challenges." In Designing for Technological Change, edited by B. Guile, E. Laumann, and G. Nadler. Washington, D.C.: National Academies Press, 1991.
      • July 1991 (Revised September 1995)
      • Case

      Eastman Kodak Co.: Managing Information Systems Through Strategic Alliances

      By: Lynda M. Applegate
      In January 1988, Colby Chandler, Kodak CEO, created the Corporate Information Systems (CIS) and appointed Katherine Hudson head. She at once became the first head of IT and first woman corporate vice president in the company. Throughout 1989, Hudson inaugurated a... View Details
      Keywords: Corporate Strategy; Information Technology; Partners and Partnerships; Organizational Structure; Success; Trends; Information Management; Service Operations; Manufacturing Industry
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      Applegate, Lynda M. "Eastman Kodak Co.: Managing Information Systems Through Strategic Alliances." Harvard Business School Case 192-030, July 1991. (Revised September 1995.)
      • Article

      The Strategic Potential of Information Technology

      By: R. L. Nolan
      Keywords: Strategy; Information Technology
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      Nolan, R. L. "The Strategic Potential of Information Technology." Financial Executive 7, no. 4 (July–August 1991): 25–27.
      • June 1991 (Revised May 1992)
      • Case

      Lithonia Lighting

      By: Nitin Nohria
      In early 1991, Lithonia, the U.S.'s largest manufacturer of lighting fixtures, faced a major slump in the construction business that threatened to cause its first decline in revenues after over a decade of strong growth. With financial pressures from its parent company... View Details
      Keywords: Organizational Structure; Industry Growth; Decision Making; Information Technology; Financial Crisis; Investment; Business Growth and Maturation; Electronics Industry; United States
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      Nohria, Nitin. "Lithonia Lighting." Harvard Business School Case 492-003, June 1991. (Revised May 1992.)
      • 1 Jun 1991
      • Conference Presentation

      Information Technology and Fast-Cycle Management

      By: L. M. Applegate
      Keywords: Information Technology; Management Practices and Processes
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      Applegate, L. M. "Information Technology and Fast-Cycle Management." Paper presented at the International Conference on Decision Support Systems, June 01, 1991.
      • May 1991 (Revised October 1993)
      • Case

      Collision Course in Commercial Aircraft: Boeing-Airbus-McDonnell Douglas--1991 (A)

      By: David B. Yoffie
      Describes the competitive situation that has arisen in the commercial aircraft manufacturing industry since Airbus entered in 1970. Having overtaken McDonnell Douglas for second place, Airbus announces plans to challenge market leader Boeing's last pocket of dominance.... View Details
      Keywords: Transition; Trade; Ethics; Investment; Problems and Challenges; Business and Government Relations; Risk and Uncertainty; Sales; Competitive Strategy; Technology Adoption; Air Transportation Industry; Manufacturing Industry
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      Yoffie, David B. "Collision Course in Commercial Aircraft: Boeing-Airbus-McDonnell Douglas--1991 (A)." Harvard Business School Case 391-106, May 1991. (Revised October 1993.)
      • April 1991 (Revised May 2017)
      • Teaching Note

      Automatic Data Processing: The EFS Decision

      By: Robert Simons
      Teaching Note for (9-190-059). View Details
      Keywords: Strategy And Execution; Management Control Systems; Boundary Systems; Information Technology; Decision Making
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      Simons, Robert. "Automatic Data Processing: The EFS Decision." Harvard Business School Teaching Note 191-170, April 1991. (Revised May 2017.)
      • March 1991 (Revised July 1993)
      • Case

      Kyocera Corp.

      By: John P. Kotter
      Examines the three factors critical to this company's remarkable success in the high tech field. The first factor is the founder, Dr. Inamori's powerful leadership. The second is the strong corporate culture or philosophy of the firm. The third element in Kyocera's... View Details
      Keywords: Customer Relationship Management; Information Infrastructure; Leadership Style; Management Systems; Management Style; Organizational Culture; Practice; Profit; Planning; Technology Industry; Technology Industry
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      Kotter, John P. "Kyocera Corp." Harvard Business School Case 491-078, March 1991. (Revised July 1993.)
      • March 1991
      • Article

      Requirements for Successful Implementation of New Manufacturing Technologies

      By: R. H. Hayes and R. Jaikumar
      Keywords: Success; Information Technology; Production
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      Hayes, R. H., and R. Jaikumar. "Requirements for Successful Implementation of New Manufacturing Technologies." Journal of Engineering and Technology Management 7, nos. 3-4 (March 1991): 169–175.
      • February 1991
      • Case

      Burlington Northern: The ARES Decision (A)

      By: Julie H. Hertenstein and Robert S. Kaplan
      Burlington Northern's decision whether to invest in ARES, an automated train control system, is a ($350 million) strategic investment in information technology. Although set in a service industry (railroad) the issues around this decision arise in many organizations... View Details
      Keywords: Investment; Rail Transportation; Information Technology; Competitive Strategy; Performance Evaluation; Performance Effectiveness; Cost vs Benefits; Technology Adoption; Technological Innovation; Customers; Quality; Rail Industry
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      Hertenstein, Julie H., and Robert S. Kaplan. "Burlington Northern: The ARES Decision (A)." Harvard Business School Case 191-122, February 1991.
      • February 1991
      • Case

      Burlington Northern: The ARES Decision (B)

      By: Julie H. Hertenstein and Robert S. Kaplan
      The ARES team formally proposes that Burlington Northern implement the ARES system. The project meets resistance. In light of financial restructuring and high level of debt, executives wonder whether the company can afford ARES. Weak links during the ARES development... View Details
      Keywords: Accounting Audits; Restructuring; Cost vs Benefits; Decision Choices and Conditions; Borrowing and Debt; Capital Budgeting; Projects; Technology Adoption; Service Industry
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      Hertenstein, Julie H., and Robert S. Kaplan. "Burlington Northern: The ARES Decision (B)." Harvard Business School Case 191-123, February 1991.
      • February 1991 (Revised February 1992)
      • Background Note

      Information Technology and Organizations

      By: Lynda M. Applegate
      Keywords: Information Technology; Organizations
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      Applegate, Lynda M. "Information Technology and Organizations." Harvard Business School Background Note 191-136, February 1991. (Revised February 1992.)
      • February 1991 (Revised February 1992)
      • Case

      Appex Corp.

      By: Nitin Nohria
      1990 Business Week named Appex Corp. the fastest growing high-technology company in the United States. Appex provided management information systems and intercarrier network services to cellular telephone companies. During its rapid growth, the company went through... View Details
      Keywords: Information Technology; Organizational Change and Adaptation; Organizational Design; Management Analysis, Tools, and Techniques; Organizational Culture; Mobile and Wireless Technology; Performance Productivity; Problems and Challenges; Management Practices and Processes; Business Divisions; Information Management; Information Technology Industry; Information Technology Industry; United States
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      Nohria, Nitin. "Appex Corp." Harvard Business School Case 491-082, February 1991. (Revised February 1992.)
      • January 1991 (Revised May 1992)
      • Teaching Note

      IBM-Fujitsu Dispute and IBM-Fujitsu Settlement, Teaching Note

      By: Joseph L. Badaracco Jr.
      Teaching Note for (9-390-168) and (391-149). View Details
      Keywords: Information Technology Industry
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      Badaracco, Joseph L., Jr. "IBM-Fujitsu Dispute and IBM-Fujitsu Settlement, Teaching Note." Harvard Business School Teaching Note 391-148, January 1991. (Revised May 1992.)
      • 1991
      • Book

      Multinational and International Banking

      By: G. Jones
      The essays in this volume explore the historical evolution of multinational and international banking. Contemporary studies, and most writers on the theory of multinational banking, focus on US data, yet historically European financial institutions were the leaders in... View Details
      Keywords: Banks and Banking; Multinational Firms and Management; Analytics and Data Science; Opportunities; Theory; Banking Industry; Europe; United States
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      Jones, G., ed. Multinational and International Banking. Aldershot, England: Edward Elgar Publishing, 1991.
      • January 1991 (Revised June 1991)
      • Case

      Olivetti Group (A)

      By: Malcolm S. Salter and Roy V. Eales
      Keywords: Information Technology Industry
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      Salter, Malcolm S., and Roy V. Eales. "Olivetti Group (A)." Harvard Business School Case 391-134, January 1991. (Revised June 1991.)
      • January 1991 (Revised June 1991)
      • Case

      Olivetti Group (B): The Transition Concerto, 1st and 2nd Movements

      By: Malcolm S. Salter and Roy V. Eales
      Keywords: Corporate Strategy; Information Technology Industry
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      Salter, Malcolm S., and Roy V. Eales. "Olivetti Group (B): The Transition Concerto, 1st and 2nd Movements." Harvard Business School Case 391-137, January 1991. (Revised June 1991.)
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