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  • All HBS Web  (7,472)
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  • September 2002 (Revised October 2002)
  • Case

Bank of America (B)

By: Stefan H. Thomke and Ashok Nimgade
Supplements the (A) case. View Details
Keywords: Service Operations; Technology; Banking Industry
Citation
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Thomke, Stefan H., and Ashok Nimgade. "Bank of America (B)." Harvard Business School Case 603-023, September 2002. (Revised October 2002.)
  • Web

A-Z List of Tools | Information Technology

MessageMe Multimedia Cases O O365 Office Apps O365 SharePoint O365 Teams OneDrive P Panopto PeopleSoft Pharos Uniprint Phonebook Poll Everywhere Q Qualtrics R Research Computing Services (DRFD) Research... View Details

    Scott G. McNealy

    McLeod presided over a period of infrastructure investment and development for Moore. During his tenure, Moore became one of the premier providers of business forms and printing services in the United States and Canada. When he stepped... View Details
    Keywords: Computers & Electronics
    • 01 Dec 2016
    • News

    Dear Future Author…

    three-time entrepreneur and coauthor of Entrepreneurs in the Midst “The only advice I was ever given that bore fruit was that the art of writing is the art of application—the application of the seat of the pants to the seat of the chair in front of the View Details
    • 01 Jun 2003
    • News

    Student Conferences, at a Glance

    Manufacturing, IBM; Sanjay Kumar, chairman & CEO, Computer Associates International, Inc.; Alfred S. Chuang, founder, chairman, & CEO, BEA Systems “Web services are underhyped at this point. Customers are... View Details
    Keywords: Educational Services; Educational Services
    • 01 Apr 1998
    • News

    Plunging Into the Net

    latest technological buzz, what some people are calling a revolution, centers on the Internet. Even neo-Luddites must admit that this network of wires that links computers all around the globe is changing the world. Still, given that the... View Details
    • Web

    Kavya Kopparapu | MBA

    Kavya Kopparapu Computer Science/Neuroscience Lowell 2022 Cohort 3 All my life, I've been an inventor working on projects to solve significant problems that I care about. In just the past five years, I've tackled problems such as access... View Details
    • 01 Dec 2007
    • News

    A View from the Top

    really great cultures,” said Donna Dubinsky (MBA ’81), cofounder and CEO of Numenta and former CEO of Palm Computing and Handspring. “That’s what pulled us through the hard times and made us more resilient and flexible for change.” HATS... View Details
    Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
    • 03 Dec 2001
    • What Do You Think?

    What Happens When the Sumo Master Learns Judo?

    the Government) really care whether it could enhance its chances in the post desktop world? Do today's information technology industries really require a different approach to government regulation? What do you think? Original Article... View Details
    Keywords: by James Heskett
    • 10 Jan 2017
    • News

    Street Smarts

    “Today, the car is a mobile computing platform,” says Mistele. “We pull information from various sensors in real time and create services around it.” For example, INRIX uses machine learning to provide... View Details

      Larissa Bifano

      strategy to address the client's needs in whatever situation or forum. Larissa works with numerous clients in the following industries and technologies: clean technologies, including battery systems, solar, alternative energy, wind power;... View Details

        W. Jeremiah Sanders III

        technological breakthroughs. In an industry characterized by many leadership transitions, Sanders has been a stalwart competitor and pioneering presence in Silicon Valley for over three decades. He was named the best CEO in the... View Details
        Keywords: Computers & Electronics
        • Research Summary

        Overview

        Downstream businesses that utilize global suppliers frequently use auditing programs to monitor their suppliers’ working conditions and are often deployed to address reputational concerns associated with procuring from unregulated suppliers. Despite their widespread... View Details
        Keywords: Audit Quality; Remote Work; Outsourcing; Econometric Analysis; Switching Costs; Service Operations; Performance Effectiveness; Retail Industry; Retail Industry
        • June 2001 (Revised March 2003)
        • Case

        Alibris (B)

        Takes place more than two years after the (A) case. Alibris has weathered the storms and has built a popular, growing business. As the Christmas season of 2000 approaches, the company is confronted with two IT projects that both seem urgent and important. The first is... View Details
        Keywords: Resource Allocation; Information Technology; Service Operations; Competitive Advantage; Information Management; Service Industry
        Citation
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        McAfee, Andrew P. "Alibris (B)." Harvard Business School Case 601-166, June 2001. (Revised March 2003.)
        • Web

        General File - Photography Collections - Historical Collections

        HBS Quick Links MBA Executive Education Doctoral Programs Faculty and Research Alumni HBS Publishing Site Index HBS Home Contact Us Map/Directions Photography Collections Introduction Large Collections Automobile Industry Caterpillar... View Details
        • Web

        Dean LeBaron | Baker Library

        Dean LeBaron MBA 1960, Batterymarch Play Video duration: 1:35:29 Dean LeBaron, HBS 1960. Interview conducted in February 2001 Dean LeBaron, HBS 1960, was working for an investment services firm when he became interested in cutting-edge... View Details
        • 01 Sep 2007
        • News

        Got Global?

        reconstruction. We talked at length by phone about his new book, The Occupation of Iraq: Winning the War, Losing the Peace (see story). For Ramalinga Raju (OPM 19, 1993), the solutions he sought were less elusive (see story). The founder and chairman of Satyam View Details
        Keywords: Educational Services; Educational Services; Educational Services
        • March 2002 (Revised March 2004)
        • Case

        Metalcraft Supplier Scorecard

        By: Susan L. Kulp, V.G. Narayanan and Ronald L. Verkleeren
        An automotive components company uses a supplier scorecard to make sourcing decisions and review its supplier performance. View Details
        Keywords: Supply Chain Management; Quality; Performance Evaluation; Decision Making; Service Operations; Motivation and Incentives; Supply and Industry; Manufacturing Industry; Manufacturing Industry
        Citation
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        Kulp, Susan L., V.G. Narayanan, and Ronald L. Verkleeren. "Metalcraft Supplier Scorecard." Harvard Business School Case 102-047, March 2002. (Revised March 2004.)
        • Student-Profile

        Erica Moszkowski

        An interdisciplinary approach to economics has always appealed to Erica Moszkowski (she/her). After taking a computer science course that examined mechanism design and computational elegance, she began to... View Details
        • 2009
        • Report

        Clusters and Dubai's Competitiveness

        By: Christian H.M. Ketels
        The Dubai Cluster Competitiveness Report presents a consistent analysis of the four clusters that currently dominate the Dubai economy: construction, financial services, tourism, and transportation and logistics. Each of the four cluster chapter provides a profile of... View Details
        Keywords: Economy; Industry Clusters; Performance Evaluation; Competitive Strategy; Competitive Advantage; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Dubai
        Citation
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        Related
        Ketels, Christian H.M. "Clusters and Dubai's Competitiveness." Report, Dubai Economic Council, Dubai, United Arab Emirates, October 2009.
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