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Show Results For
- All HBS Web
(9,628)
- People (41)
- News (3,263)
- Research (4,115)
- Events (42)
- Multimedia (163)
- Faculty Publications (2,882)
- 27 Apr 2020
- Research & Ideas
How Remote Work Changes What We Think About Onboarding
relationships with the right people. This crisis presents an opportunity for the CEO to communicate to all employees, including new hires, that the company cares about them and is prioritizing their health and safety during the pandemic.... View Details
Keywords: by Boris Groysberg
- 2010
- Book
Buy-In: Saving Your Good Idea from Getting Shot Down
By: John P. Kotter and Lorne A. Whitehead
You've got a good idea. You know it could make a crucial difference for you, your organization, your community. You present it to the group but get confounding questions, inane comments, and verbal bullets in return. Before you know what's happened, your idea is dead,... View Details
Keywords: Communication Intention and Meaning; Cost vs Benefits; Problems and Challenges; Interests; Value
Kotter, John P., and Lorne A. Whitehead. Buy-In: Saving Your Good Idea from Getting Shot Down. Harvard Business Review Press, 2010.
- Article
Turbulent Stability of Emergent Roles: The Dualistic Nature of Self-Organizing Knowledge Co-Production
By: Ofer Arazy, Johaness Daxenberg, Hila Lifshitz - Assaf, Oded Nov and Irene Gurevych
Increasingly, new forms of organizing for knowledge production are built around self-organizing co-production community models with ambiguous role definitions. Current theories struggle to explain how high-quality knowledge is developed in these settings and how... View Details
Keywords: Wikipedia; Knowledge Production; Organizational Structure; Knowledge; Information Publishing
Arazy, Ofer, Johaness Daxenberg, Hila Lifshitz - Assaf, Oded Nov, and Irene Gurevych. "Turbulent Stability of Emergent Roles: The Dualistic Nature of Self-Organizing Knowledge Co-Production." Information Systems Research 27, no. 4 (December 2016): 792–812.
- January–February 2018
- Article
Some Customers Would Rather Leave Without Saying Goodbye
By: Eva Ascarza, Oded Netzer and Bruce G.S. Hardie
We investigate the increasingly common business setting in which companies face the possibility of both observed and unobserved customer attrition (i.e., “overt” and “silent” churn) in the same pool of customers. This is the case for many online-based services where... View Details
Keywords: Churn; Retention; Attrition; Customer Base Analysis; Hidden Markov Models; Latent Variable Models; Customer Relationship Management; Consumer Behavior
Ascarza, Eva, Oded Netzer, and Bruce G.S. Hardie. "Some Customers Would Rather Leave Without Saying Goodbye." Marketing Science 37, no. 1 (January–February 2018): 54–77.
- 12 Jan 2018
- News
The Only 3 Career Steps that Matter
- 11 Feb 2015
- HBS Seminar
EVENT POSTPONED - Ohad Barzilay, Tel Aviv University
Change Through Persuasion

Faced with the need for a massive change, most managers respond predictably. They revamp the... View Details
- 01 Nov 2022
- Research & Ideas
A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters
conception of what their job duties were, with employment contracts focused heavily on their particular task in the manufacturing process. For these workers, things like proposing a morale-boosting monthly birthday celebration or suggesting that an awkward dividing... View Details
Keywords: by Scott Van Voorhis
- Web
CSV in Practice - Institute For Strategy And Competitiveness
thinking. Profits involving a social purpose represent a higher form of capitalism—one that will enable society to advance more rapidly while allowing companies to grow even more. The result is a positive cycle of company and community... View Details
- Profile
Yung Winata
airplane (probably a clichéd analogy for an Air Force Veteran). The take-off can be a bit unsteady and there is a steep climb. But the climb levels out before you know it. You settle into your seat and you are rewarded with a much broader aperture to view the world.... View Details
- 16 Dec 2020
- Blog Post
My HBS Student Loan Story: Ina Foalea (MBA 2018)
worry about paying for it. View HBS an investment in yourself for two years. Realize the community is there for you. The experience, knowledge, and community are phenomenal, including the faculty, your... View Details
- 06 Nov 2008
- Op-Ed
Selling Out The American Dream
basis, they justify policies to redistribute wealth so that we can cross-subsidize each other's dreams. The most egregious recent example: so-called affordable housing policies to enable as many Americans as possible to own their homes. It started appropriately enough... View Details
Keywords: by John Quelch
- 09 Apr 2019
- News
Ray Dalio: Why and How Capitalism Needs to Be Reformed
In a series of posts on LinkedIn, Ray Dalio (MBA 1973), co-chief investment officer and co-chairman of Bridgewater Associates, has written an extensive examination of modern capitalism. “I believe that all good things taken to an extreme can be self-destructive and... View Details
Keywords: capitalism
- Web
Strategy Execution Online Course | HBS Online
responsibilities Foster successful strategy execution by establishing an environment that communicates which opportunities and behaviors are encouraged and which are out of bounds Who Will Benefit Mid-Level Managers and Professionals... View Details
- 08 Feb 2023
- Op-Ed
Building an Inclusive Workplace? Prepare to Shield It from Economic Fears
needs. Employees respond better when communication is clear, when leaders are transparent about decisions, and when they believe that they are part of the process. What has your company achieved? When you have a handle on your own... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
- November 2020
- Case
The 1,000-Year Plan: Lee Kum Kee and Sustaining a Family Culture
By: Lauren Cohen, Dawn H. Lau and Billy Chan
The Lee family, whose Hong Kong-based Lee Kum Kee company has established itself as a legend within the Chinese and Asian sauce world, sets out to create a daring new vision of what family legacy means. With the family business having been established in 1888, and by... View Details
Keywords: Family Business; Mission and Purpose; Values and Beliefs; Business and Community Relations; Organizational Structure; Strategic Planning
Cohen, Lauren, Dawn H. Lau, and Billy Chan. "The 1,000-Year Plan: Lee Kum Kee and Sustaining a Family Culture." Harvard Business School Case 221-047, November 2020.
- 22 Feb 2022
- News
New Urban Order
reported battery-storage capacity has quadrupled nationwide in the last four years, helping communities meet peak demand and providing resilience in severe weather. “Our utility has two high-capacity batteries in New York on Long Island,... View Details
Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services
- Web
Partners & Fellows | Social Enterprise | Harvard Business School
Partner Organizations ACCION International ACLU Acumen African Comprehensive HIV/AIDS Partnerships (ACHAP) American Ballet Theatre Association of Latino Professionals For America (ALPFA) Bill & Melinda Gates Foundation Boston Ballet Boston View Details
- 20 Oct 2008
- Research & Ideas
The Seven Things That Surprise New CEOs
in this way—and not diving into the details—can be a jarring transition. One CEO said that he initially felt like the company's "most useless executive," despite the power inherent in the job. The CEO needs to learn how to act in indirect ways—setting and... View Details
- 07 Jan 2016
- Blog Post
Is HBS Too Big?
because of the class size. You are definitely not trapped into an insular community or restricted to existing clubs or activities. It feels small because of the section experience. I cannot emphasize the benefit of section life enough.... View Details