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Show Results For
- All HBS Web
(5,459)
- People (9)
- News (962)
- Research (3,608)
- Events (13)
- Multimedia (27)
- Faculty Publications (2,528)
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- 24 Mar 2020
- Research & Ideas
These Coronavirus Heroes Show Us How Crisis Leadership Works
Fellow at Harvard Business School, and former Chair and Chief Executive Officer of Medtronic. [Image: skynesher ] Related Reading Authentic Leadership Rediscovered A Strategy... View Details
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth (John Wiley & Sons, Inc., 2019). Sarah Kessler, “One Risk of Remote Work: Being Forgotten,” The New York... View Details
Keywords: by James Heskett
- September 2009
- Teaching Note
Odyssey Healthcare (TN)
By: Robert F. Higgins
Teaching Note for [809052]. View Details
- 30 May 2019
- What Do You Think?
Is There a Distinctive West Coast Style of Management?
internet startups, two Stanford Graduate School of Business professors, Jim Collins and Jerry Porras, wrote an influential book about “successful habits of visionary companies.” In it, they advanced their... View Details
- 05 Dec 2007
- Sharpening Your Skills
Sharpening Your Skills: Managing Marketing
can be low growth and declining margins. The key challenge in aligning marketing activities with corporate strategy is to develop a set of metrics to be used by top executives View Details
- 02 Sep 2015
- Research & Ideas
Explaining China's Crash
MBA 1988) is a professor of management practice at Harvard Business School. For two decades, he ran equity capital markets for Goldman Sachs, Merrill Lynch, and Morgan Stanley. His casework focuses on... View Details
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
the draw anymore. By conducting a series of diagnostics, companies in any industry can quickly identify the most promising opportunities. This article shows how to conduct customer, portfolio, and competitor diagnostics to pinpoint the... View Details
- 10 May 2004
- Research & Ideas
Rethink the Value of Joint Ventures
For many multinational firms doing business in unfamiliar countries, it made sense to create joint ventures with local firms. After all, that local knowledge of customs, suppliers, and markets could save the... View Details
Keywords: by Cynthia Churchwell
- 24 Jul 2000
- Research & Ideas
Something Ventured, Something Gained: A European View of Venture Capital
MBA '69), cofounder and chairman of Apax Partners & Co. Ltd., and vice chairman of EASDAQ—the pan-European stock market for growth companies which he helped establish in... View Details
- 02 Sep 2019
- What Do You Think?
Are Overlooked Forces Shielding the US from Severe Economic Downturns?
witnessed, but NO VIRGINIA, the business cycle is not dead.” Others cited forces that, by implication, appeared to weight more heavily as influences on expansion. They included continued reasonable increases in View Details
- 06 Jan 2003
- What Do You Think?
China: The Next Big Market Opportunity or the Next Big Bubble?
terms." On the other hand, those without patience should beware as well. As Herb Smith, who lives and teaches in China, puts it, "... invaders will do well to be forewarned to bring their lunch and... View Details
Keywords: by James Heskett
- 24 Sep 2014
- Op-Ed
We Need a Miracle. New Nuclear Might Provide it.
On September 4, the US Energy Information Agency (EIA) published its 2014 International Energy Outlook. Earlier this year, the International Energy Agency (IEA) released its latest World Energy Investment Outlook. Both watchdogs tell us the same story. Energy... View Details
- 28 Jul 2016
- Op-Ed
Where is TripAdvisor for Doctors?
fines against doctors, consumers can visit sites like ZocDoc and RateMDs. ZocDoc.com, founded in 2007, claims 5 million patient appointments with doctors booked through its site. RateMDs.com, founded in 2004, claims only 2 million doctor... View Details
- 16 May 2016
- HBS Case
Food Safety Economics: The Cost of a Sick Customer
Business School and Professor in Health Policy and Management at the Harvard T.H. Chan School of Public Health. Even though Chipotle’s supply chain is shorter, with fewer... View Details
- 05 Apr 2021
- What Do You Think?
Why Can’t More Leaders Teach?
(Image credit: Harvard Business School) Some years ago at Harvard Business School, on classroom and office walls we posted a motto: “We all teach, we all learn, for life.” It... View Details
Keywords: by James Heskett
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
Summing Up This month's column presented two views of the importance of customer loyalty management, one challenging its feasibility and long-term impact (Michael Treacy, Double Digit Growth) and one... View Details
Keywords: by James Heskett
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
given that they're exchanging what they hope is a boost in demand for sure losses on the logistics side," says Harvard Business School Assistant Professor Donald Ngwe. Shipping Fees and Product... View Details
- 03 Dec 2012
- HBS Case
HBS Cases: Against the Grain
activism and unwillingness to compromise, however, makes him a divisive character among business leaders who share his principles but question the ultimate effectiveness of his approach. Is it in their... View Details
- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
both online and in-store, which can reduce stores' ability to upsell, make complementary sales (recall the Best Buy example), and make impulse sales (think candy at the checkout), resulting in smaller... View Details
- 13 Nov 2000
- Research & Ideas
Corporate Venturing: Entrepreneurship on the Inside
talent." Robert Latoff, a leader of the Growth and Business Building Center at McKinsey & Company, said big companies often have to rethink the way they do things when... View Details
Keywords: by Kenneth Liss