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    Roy D. Shapiro

    Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

    • 25 Feb 2011
    • News

    Building America's Most Innovative Brands

    • June 1989 (Revised July 1994)
    • Case

    Ito Yokado

    By: Walter J. Salmon
    Describes the means by which management has empowered the sales clerks and part time employees of this chain of 131 department stores. They are responsible for all sales and inventory management. This empowerment has led to fewer stockouts, higher sales, lower... View Details
    Keywords: Innovation and Management; Management; Distribution; Supply Chain Management; Sales; Japan
    Related
    • June 2020
    • Case

    RBC: Transforming Transformation (A)

    By: Ethan Bernstein, Francesca Gino and Aldo Sesia
    In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details
    Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada
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    • 06 Aug 2018
    • Blog Post

    Parks Management is People Management

    not yet becoming clear. This guided my decision to intern with the National Park Service (NPS). My objective was to test the portability of MBA principles to practical and timely resources challenges. The... View Details
    Keywords: Nonprofit / Government
    • August 2006 (Revised September 2008)
    • Case

    Leadership in Law: Amy Schulman at DLA Piper

    By: Boris Groysberg, Victoria Winston and Shirley Spence
    What does it take to build a successful career over time? Describes Amy Schulman's career progression and role as a star senior litigator and top executive at one of the world's largest law firms. It focuses on different stages in her career and what she did to be... View Details
    Keywords: Work-Life Balance; Employee Relationship Management; Groups and Teams; Time Management; Personal Development and Career; Gender
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    • July 2002
    • Case

    Introducing ... The XFL!

    By: Susan M. Fournier, Stephen A. Greyser and Seth Schulman
    When the XFL professional football league debuted on February 3, 2001, it generated a Nielsen rating of 10.1, higher than any nationally televised program in a Saturday evening time slot. The next week, ratings plummeted, and by week nine the XFL game earned the title... View Details
    Keywords: Advertising; Forecasting and Prediction; Product Positioning; Consumer Behavior; Product Development; Culture; Commercialization
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    • December 1993 (Revised January 1994)
    • Case

    Montana Land Reliance

    By: Forest L. Reinhardt and Thomas Patterson
    The Montana Land Reliance is a small not-for-profit organization in the business of creating conservation easements on private lands in Montana. The easements preserve the scenic character and recreational value of the lands by precluding subdivision and other forms of... View Details
    Keywords: Private Ownership; Motivation and Incentives; Business or Company Management; Natural Environment; Nonprofit Organizations; Property; Environmental Sustainability; Government and Politics; Montana
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    • 22 Nov 2024
    • News

    Know Your HBS Staff: Anthony DeAlmeida

    • January 1994
    • Case

    Evolving Finance Function: Judy C. Lewent at Merck & Co., Inc.

    By: Timothy A. Luehrman
    This case examines the career path of Merck's CFO, Judy C. Lewent, as a way of tracing changes over time in Merck's finance function. It describes the adoption of innovative quantitative analytical models, changes in job definitions and in the organization of the... View Details
    Keywords: Finance; Mathematical Methods; Personal Development and Career; Organizational Design; Innovation and Invention; Pharmaceutical Industry
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    • 21 Feb 2014
    • News

    Why Rational People Can’t Succeed as Economic Forecasters

    • April 2016
    • Teaching Note

    Flipkart: Transitioning to a Marketplace Model

    By: Sunil Gupta and Das Narayandas
    In 2015, Sachin and Binny Bansal, co-founders of India's largest e-tailer, Flipkart, announced that the company would switch to a marketplace model and move its logistics arm into a separate company. At the time of the announcement, Snapdeal already claimed to be... View Details
    Keywords: India; Marketplaces; Digital Platforms; Internet and the Web; Market Entry and Exit; E-commerce; Retail Industry; India
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    • May 13, 2024
    • Article

    What Companies Get Wrong About Skills-Based Hiring

    By: Joseph B. Fuller and Matthew Sigelman
    In recent years companies have removed college-degree requirements from many of their job postings. They’ve done this for good reason: Talent is scarce, and requiring degrees eliminates almost two-thirds of workers from consideration, a disproportionate number of them... View Details
    Keywords: Selection and Staffing; Recruitment; Talent and Talent Management
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    • 11 Apr 2023
    • Op-Ed

    The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

    weeks: Prepare the groundwork. Before you step into the job on Day One, you should already know as much about the position and the organization as possible. If you’re appointed from outside the organization, ask to extend your start date... View Details
    Keywords: by John Quelch
    • January 2009
    • Case

    When Supply is of Public Interest: Roche & Tamiflu

    The case focuses on the challenges of Roche maintaining a supply network for a global influenza pandemic response initiative based on its antiviral drug Tamiflu. The Roche group is a 40 billion CHF company consisting of a pharmaceutical division and a diagnostic... View Details
    Keywords: Global Strategy; Health Pandemics; Distribution; Logistics; Production; Supply Chain Management; Performance Capacity; Pharmaceutical Industry
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    • 28 Jan 2020
    • News

    What Massachusetts can teach America

    • Person Page

    Blog Post Collection

    By: Sunil Gupta

    “In Mobile Advertising, Timing is Everything,” Nov 4, 2015
    https://hbr.org/2015/11/in-mobile-advertising-timing-is-everything

    “2015: A Decisive Year for... View Details

    • January 2003 (Revised June 2005)
    • Case

    Multinationals as Engines of Growth?

    By: Geoffrey G. Jones
    Reviews the issues surrounding estimating the impact over time of multinationals on host economies. Uses a series of short historical case studies, including the role of United Fruit in the "banana" republics of Central America, oil and banking in Iran before the... View Details
    Keywords: Business History; Multinational Firms and Management; Trade; Growth and Development; Corporate Entrepreneurship; Globalized Economies and Regions; Iran; United States; Malaysia; Japan
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    • 15 May 2015
    • Blog Post

    Tips for Applying to Business School

    Marr (MBA 2016), Molly Palmersheim (MBA 2016), Sam Travers (MBA 2016), and Matt Fujisawa (MBA 2016) had to say about applying to business school. Be your genuine self Stephanie: Be honest and genuine. I... View Details
    • January 2021 (Revised July 2022)
    • Case

    Snapp: Scaling Under Sanctions in Iran (A)

    By: Meg Rithmire and Gamze Yucaoglu
    The case opens in November 2019 as Eyad Alkassar and Mahmoud Fouz, co-founders of Iran’s first and leading ride-hailing platform, Snapp, find out about Apple’s and Google’s decisions to remove all Iranian apps from their respective application stores.
    The case... View Details
    Keywords: Sanctions; Change Management; Disruption; Volatility; Decision Choices and Conditions; Cross-Cultural and Cross-Border Issues; Government and Politics; International Relations; National Security; Risk Management; Crisis Management; Transportation Industry; Iran; Middle East
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