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  • All HBS Web  (9,036)
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  • All HBS Web  (9,036)
    • People  (12)
    • News  (1,357)
    • Research  (6,876)
    • Events  (37)
    • Multimedia  (53)
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  • September 1988 (Revised June 1990)
  • Case

Cummins Engine Co. in the Soviet Union

By: David B. Yoffie
Keywords: Business and Government Relations; Ethics; Industrial Products Industry; Soviet Union
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Yoffie, David B. "Cummins Engine Co. in the Soviet Union." Harvard Business School Case 389-018, September 1988. (Revised June 1990.)
  • 28 Feb 2025
  • News

Joy to the World

relationships are perhaps the most important thing for joy and well-being. A sense of purpose, fitness, mindfulness, and the fifth one was fun. I started with that one just because it felt strange to talk about joy and be a hundred... View Details
  • 01 Oct 2015
  • News

Banking on Trust

and focused on some big-ticket items, such as telecoms. The net effect was dramatically improved telecommunications service in rural areas.” Sheppard calls this kind of knowledge sharing and relationship building “the World Bank at its... View Details
  • 2020
  • Working Paper

Targeting for Long-Term Outcomes

By: Jeremy Yang, Dean Eckles, Paramveer Dhillon and Sinan Aral
Decision makers often want to target interventions so as to maximize an outcome that is observed only in the long term. This typically requires delaying decisions until the outcome is observed or relying on simple short-term proxies for the long-term outcome. Here we... View Details
Keywords: Targeted Marketing; Optimization; Churn Management; Marketing; Customer Relationship Management; Policy; Learning; Outcome or Result
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Yang, Jeremy, Dean Eckles, Paramveer Dhillon, and Sinan Aral. "Targeting for Long-Term Outcomes." Working Paper, October 2020.
  • September–October 2020
  • Article

Managing Churn to Maximize Profits

By: Aurelie Lemmens and Sunil Gupta
Customer defection threatens many industries, prompting companies to deploy targeted, proactive customer retention programs and offers. A conventional approach has been to target customers either based on their predicted churn probability or their responsiveness to a... View Details
Keywords: Churn Management; Defection Prediction; Loss Function; Stochastic Gradient Boosting; Customer Relationship Management; Consumer Behavior; Profit
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Lemmens, Aurelie, and Sunil Gupta. "Managing Churn to Maximize Profits." Marketing Science 39, no. 5 (September–October 2020): 956–973.
  • September 2016
  • Teaching Note

Nuclear Energy: An Answer to Climate Change?

By: Michael W. Toffel and Glen W. S. Dowell
This case asks students to take the perspective of a nuclear energy industry association whose objective is convincing politicians and the public about the merits of its industry. The association is considering whether to approach environmental nongovernmental... View Details
Keywords: Nuclear Energy; Nuclear Power; Environment; Climate Change; Nonprofit Organizations; Environmental Protection; Environmental Strategy; Energy; Energy Sources; Renewable Energy; Partners and Partnerships; Alliances; Strategy; Energy Industry; United States
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Toffel, Michael W., and Glen W. S. Dowell. "Nuclear Energy: An Answer to Climate Change?" Harvard Business School Teaching Note 617-015, September 2016.
  • May 2009
  • Case

Montgomery County Business Roundtable for Education

By: Allen S. Grossman and Geoff Eckman Marietta
Montgomery County Business Roundtable for Education (MCBRE) was a business-public education partnership with Montgomery County Public Schools (MCPS) that promoted cross-sector knowledge sharing and academic excellence. Its suite of core student programs, such as “720,”... View Details
Keywords: Business Ventures; Knowledge Sharing; Leadership; Partners and Partnerships; Education; Business and Community Relations; Education Industry; United States
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Grossman, Allen S., and Geoff Eckman Marietta. "Montgomery County Business Roundtable for Education." Harvard Business School Case 309-105, May 2009.
  • January 2004 (Revised September 2004)
  • Background Note

Confidentiality in Settlement Negotiations: Ethics & Law

By: Michael A. Wheeler, Dana Nelson and Gillian Morris
Legal policy has a long history of protecting confidentiality of negotiations that are designed to produce settlement. However, within the past several decades there has been a significant push toward openness. Compelling arguments support confidentiality: It helps... View Details
Keywords: Ethics; Lawsuits and Litigation; Attorney and Client Relationships; Policy; Corporate Disclosure; Negotiation
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Wheeler, Michael A., Dana Nelson, and Gillian Morris. "Confidentiality in Settlement Negotiations: Ethics & Law." Harvard Business School Background Note 904-057, January 2004. (Revised September 2004.)
  • October 2013 (Revised November 2015)
  • Case

Southwire and 12 For Life: Scaling Up? (A)

By: Jan W. Rivkin and Ryan Lee
Southwire, a leading maker of cable based in rural Georgia, has partnered with the local school system to staff a factory with at-risk high school students. The positive impact on student outcomes has been remarkable, and the factory makes a profit for the company. Now... View Details
Keywords: Partners and Partnerships; Production; Education; Business and Community Relations; Manufacturing Industry; Education Industry
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Rivkin, Jan W., and Ryan Lee. "Southwire and 12 For Life: Scaling Up? (A)." Harvard Business School Case 714-434, October 2013. (Revised November 2015.)
  • 09 Apr 2025
  • News

The Working Parent Revolution

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morell, host of Skydeck. In 2023, the Bureau of Labor Statistics reported that in 67% of two-parent families with children, both parents worked, which was up from 59% in 2013.... View Details
  • November 2019 (Revised January 2020)
  • Supplement

Taiwan Semiconductor Manufacturing Company Limited: A Global Company's China Strategy (B)

By: William C. Kirby, Billy Chan and Dawn H. Lau
After the legendary founder of Taiwan Semiconductor Manufacturing Company (TSMC) retired, the new chairman had to grapple with fresh challenges related to its China market: a recently opened factory in China had to find ways to reverse its financial loss and meet its... View Details
Keywords: Cross-cultural; Foreign Investment; Government; Business and Government Relations; Globalization; Change Management; Customer Relationship Management; Innovation Strategy; Global Strategy; Leadership; Semiconductor Industry; Taiwan; China
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Kirby, William C., Billy Chan, and Dawn H. Lau. "Taiwan Semiconductor Manufacturing Company Limited: A Global Company's China Strategy (B)." Harvard Business School Supplement 320-045, November 2019. (Revised January 2020.)
  • Web

Middle East & North Africa - Global Activities 2020

Middle East & North Africa Through its research center in Istanbul and offices in the region, HBS has developed and strengthened its relationships with business and academic leaders in the Middle East, Turkey, North Africa, and Central... View Details
  • January 2000 (Revised June 2000)
  • Case

Alloy.com: Marketing to Generation Y

By: John A. Deighton and Gil McWilliams
A profitable dot com company? Alloy.com retails clothing to teens by catalog. Alloy uses a Web site to convert prospects and build community. The result is a business with the economics of a direct marketer and the market capitalization of an Internet start-up. The... View Details
Keywords: Marketing Strategy; Internet and the Web; Business and Community Relations; Partners and Partnerships; Customer Relationship Management; Decision Choices and Conditions; Business Startups; Information Technology Industry; Consumer Products Industry
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Deighton, John A., and Gil McWilliams. "Alloy.com: Marketing to Generation Y." Harvard Business School Case 500-048, January 2000. (Revised June 2000.) (request a courtesy copy.)
  • Article

No Team is an Island: How Leaders Shape Networked Ecosystems for Team Success

By: Inga Carboni, Robert Cross and Amy C. Edmondson
Today’s organizations rely on networks of dynamic systems of “agile” teams to get work done. Teams are distributed, transient, and loosely bounded in service of responsiveness and innovation. The key to this new way of doing work is managing the networked ecosystem in... View Details
Keywords: Cross-functional Teams; Teams; Interviews; Leadership; Groups and Teams; Networks
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Carboni, Inga, Robert Cross, and Amy C. Edmondson. "No Team is an Island: How Leaders Shape Networked Ecosystems for Team Success." California Management Review 64, no. 1 (November 2021): 5–28.
  • 01 Jun 2025
  • News

Sound Bites: Joy to the World

not foster care. It’s about being joyful. The difference that we’re seeking to make is to significantly, measurably increase joy and well-being in the community of East Boston, but in so doing also to demonstrate a model that is relevant far beyond East Boston. Long... View Details
  • 25 Apr 2018
  • News

Giving Minorities a Playbook for Corporate Success

John Rice (MBA 1992) founded Management Leadership for Tomorrow (MLT), a national nonprofit organization, to equip underrepresented minorities with the skills, coaching, and relationships they need to become high-impact leaders in... View Details
  • 11 Jun 2015
  • News

Making connections at Harvard and beyond

In his role as executive director of External Relations at HBS, Ralph James (MBA 1982) takes the work of developing connections to a whole new level. While embracing the work of building lasting relationships between the School and its... View Details
  • 04 Feb 2008
  • News

After Twenty Years, Rankings Remain Controversial

business schools developed at best a love-hate relationship with the rankings. Those that moved up from obscurity tended to like them. Perennial leaders like HBS and Wharton regarded them as meaningless “beauty contests” and stopped... View Details
Keywords: Roger Thompson; Business Schools & Computer & Management Training; Educational Services
  • 25 Aug 2017
  • Op-Ed

Op-Ed: After Charlottesville, Where Does a CEO's Responsibility Lie?

President Trump’s recent pullout from the Paris climate accord drew the ire of many high-visibility CEOs including Richard Branson, Lloyd Blankfein, Elon Musk, Tim Cook, and Jeffrey Immelt. But the president’s statements around Charlottesville appear to have created an... View Details
Keywords: by Gautam Mukunda
  • October 1983 (Revised May 1984)
  • Case

From Lean Years to Fat Years: The Labor Movement Between the Wars

By: Richard S. Tedlow
Keywords: History; Labor Unions; Labor and Management Relations
Citation
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Tedlow, Richard S. "From Lean Years to Fat Years: The Labor Movement Between the Wars." Harvard Business School Case 384-104, October 1983. (Revised May 1984.)
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