Filter Results:
(4,570)
Show Results For
- All HBS Web
(4,570)
- People (6)
- News (632)
- Research (3,474)
- Events (23)
- Multimedia (7)
- Faculty Publications (2,200)
Show Results For
- All HBS Web
(4,570)
- People (6)
- News (632)
- Research (3,474)
- Events (23)
- Multimedia (7)
- Faculty Publications (2,200)
- 01 Aug 2001
- News
J. Ronald Fox (MBA '59)
opportunity not only to serve his country but also to enrich his teaching and research, which focused on the management of large engineering development and construction projects. "It was the preeminent position in the field in which I... View Details
- 16 Sep 2014
- First Look
First Look: September 16
Publications September 2014 The Oxford Handbook of Innovation Management Mergers and Acquisitions and Innovation By: Ahuja, Gautam, and Elena Novelli Abstract—This article (a) identifies the different theoretical perspectives and... View Details
Keywords: Sean Silverthorne
- 01 Feb 2001
- News
The Third Force: Indispensable to Society, Nonprofits Should Redirect Oversight Efforts
"I'm a great believer in nonprofits," Herzlinger said, "but sometimes they don't achieve their mission. Nonprofit managers more than agree with me. Many grade their own performances as poor." Herzlinger... View Details
Keywords: Health, Social Assistance
- 01 Sep 2018
- News
Research Brief: Where Top-Down Tops Out
recent study, “The Impact of CEOs in the Public Sector: Evidence from the English NHS,” Associate Professor Raffaella Sadun and her coauthors conclude that a singular leader is far less effective in these large and complex public hospitals. The decentralized View Details
Keywords: Jennifer Myers
- 05 Nov 2007
- What Do You Think?
Why Is Succession So Badly Managed?
top-level management from outside is a natural outcome of the belief that almost any of our competitors has better people than we do." And Lowell Kuehn posited that "the outsider is all promise, while the insider is a known... View Details
Keywords: Re: James L. Heskett
- April 2008
- Exercise
Exercise: Customer-Operator Letter Writing
By: Frances X. Frei
The exercise involves having students write letters to an organization of their choice describing their operating experience at a detailed level. The companies' responses are paired with the students' letters and the entire collection is made available to the class.... View Details
Keywords: Customer Relationship Management; Customer Satisfaction; Customer Value and Value Chain; Knowledge Sharing; Knowledge Use and Leverage; Performance Improvement
Frei, Frances X. "Exercise: Customer-Operator Letter Writing." Harvard Business School Exercise 608-126, April 2008.
- 01 Feb 1999
- News
Short Takes
the behaviors necessary to learn and perform well, and they appeared to be less constrained by outside factors," Edmondson explained. Edmondson contends that managers and team leaders can set an example when... View Details
Keywords: Judith A. Ross
- 01 Oct 1997
- News
Shaping the Way Business Does Business: HBR at 75
the times. HBR has been a voice for the concepts and practices that have created the practice of management - a profession that was in its infancy when the magazine was inaugurated in 1922. This month marks HBR's 75th anniversary, a... View Details
- 01 Feb 2002
- News
Replicating Toyota's Success
Spear focused on the company's approach to solving problems and noticed the conscious way Toyota's managers involve employees in this process, even to the point of leaving a production line at suboptimal View Details
- Profile
Charles Jennings
experience here shaped your goals & career path? Prior to HBS, my job required me to perform as an individual contributor—now, I have a much deeper interest in and opportunity to lead others to achieve their best. I look forward to... View Details
- 01 Dec 2004
- News
A Case of Achievement
hired to jump-start a moribund division of the investment bank. Parson’s success at generating business was offset by performance reviews from supervisors and subordinates that painted him as a poor fit in the firm’s collaborative... View Details
- 01 Dec 2011
- News
Knowing the Score
network’s formidable financial might. The knowledge base required to fully understand the various takeovers and rights deals originated back in corporate finance class. Since Disney’s purchase of ESPN in 1996, management has chosen never... View Details
- November 2004 (Revised July 2005)
- Case
Messier's Reign at Vivendi Universal
By: Rakesh Khurana, Vincent Dessain and Daniela Beyersdorfer
Focuses on a crisis in the board at Vivendi. Highlights the difficulties that arise when dramatic pressure from outside the boardroom affects boardroom dynamics. In this case, there are two events. The first is an unexpectedly large financial loss and a pending cash... View Details
Keywords: Corporate Governance; Crisis Management; History; Cash Flow; Acquisition; Performance; Telecommunications Industry; Media and Broadcasting Industry
Khurana, Rakesh, Vincent Dessain, and Daniela Beyersdorfer. "Messier's Reign at Vivendi Universal." Harvard Business School Case 405-063, November 2004. (Revised July 2005.)
- 16 Oct 2019
- Research & Ideas
Read Our Most Popular Stories of the Quarter
What stories were readers like you diving into this summer on HBS Working Knowledge? Your interests varied dramatically, everything from how researchers use machine learning technology to predict CEO performance to the power of rituals in... View Details
Keywords: by Sean Silverthorne
- 27 Jun 2022
- News
Monitoring Employees Makes Them More Likely to Break Rules
- June 2009 (Revised April 2011)
- Case
Cincinnati Children's Hospital Medical Center
By: Anita L. Tucker and Amy C. Edmondson
The case describes an organization's use of the science of improvement to transform their process quality from below average to the top 10% in their industry. The case outlines the protagonist's strategy of developing internal experts who are trained in a common... View Details
Keywords: Change Management; Experience and Expertise; Leading Change; Measurement and Metrics; Service Delivery; Performance Improvement; Health Industry; Ohio
Tucker, Anita L., and Amy C. Edmondson. "Cincinnati Children's Hospital Medical Center." Harvard Business School Case 609-109, June 2009. (Revised April 2011.)
- November 2010 (Revised May 2012)
- Teaching Note
Driving Sustainability at Bloomberg L.P. (TN)
By: Christopher Marquis, Daniel Buenza, Fabrizio Ferraro and Bobbi Thomason
Teaching Note for 411025. View Details
- 14 Dec 2022
- News
When to Give Verbal Feedback — and When to Do It in Writing
- 01 Mar 2003
- News
Rating Better
Three finance professors have devised a new mutual fund rating system that appears to do a better job of separating fund managers whose performance reflects genuine ability from those whose results depend on... View Details
- 06 Sep 2011
- Research & Ideas
The Power of Leadership Groups for Staying on Track
Today's most successful leaders are focusing on sustaining superior performance by aligning people around mission and values and empowering leaders at all levels, while serving customers and collaborating throughout the organization. Over... View Details
Keywords: by Bill George