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  • November 2022
  • Supplement

Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia (B)

By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal
In 2020, Francisco Staton, president of Arcos Dorados’ Caribbean Division, and Héctor Orozco, Managing Director of Arcos Dorados Colombia, were looking into Arcos Dorados’ options to consolidate its food delivery service in Colombia. This time the matter at hand hinged... View Details
Keywords: Transformation; Decision Making; Decision Choices and Conditions; Global Strategy; Technological Innovation; Growth and Development Strategy; Agreements and Arrangements; Negotiation Tactics; Logistics; Service Delivery; Organizational Culture; Performance Improvement; Partners and Partnerships; Strategy; Food and Beverage Industry; Latin America; South America; Colombia
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  • 20 Jul 2020
  • Blog Post

Minorities Who 'Whiten' Job Resumes Get More Interviews

professor of organizational behavior and human resource management at the University of Toronto Mississauga; András Tilcsik, assistant professor of strategic management at the University of Toronto; View Details
Keywords: All Industries
  • October 2023 (Revised January 2024)
  • Case

SEK: Reimagining Spanish Higher Education at Universidad Camilo José Cela (UCJC)

By: John J-H Kim, Mary C. Sauer and Emilie Billaud
In 2023, Nieves Segovia, President of the SEK Education Group in Spain, contemplates the future of her family's for-profit education company, which includes K-12 schools and the newly established UCJC university. Renowned for its innovation in education, SEK faces... View Details
Keywords: Family Business; Curriculum and Courses; Higher Education; Teaching; Digital Strategy; Disruptive Innovation; Knowledge Dissemination; Leading Change; Growth and Development Strategy; Management Succession; Resource Allocation; Organizational Structure; Education Industry; Europe; Spain
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  • 11 Jan 2000
  • Lessons from the Classroom

New Game, New Rules: Developing Managers for a Competitive World

corporate management, and how PGL helps executives address these critical issues. Q: How are fundamental changes occurring in the global business environment driving change at... View Details
Keywords: by Staff
  • 08 May 2012
  • First Look

First Look: May 8

economic development, and time-invariant unobserved characteristics of origin and host countries. We further show that egalitarianism correlates in a conceptually compatible way with an array of View Details
Keywords: Carmen Nobel
  • 24 Apr 2006
  • Research & Ideas

Managing Alignment as a Process

like budgeting, should be part of the annual governance cycle. Whenever plans are changed at the enterprise or business unit level, executives likely need to realign the organization with the new direction. The alignment process, of... View Details
Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail
  • May 2024 (Revised September 2024)
  • Case

Hakluyt: From Corporate Intelligence to Trusted Advisors

By: Joseph B. Fuller and Lena Duchene
Established in 1995 by a group of ex-British intelligence officers, Hakluyt & Company (Hakluyt) was a corporate advisory firm that generated insights by leveraging a unique blend of internal expertise and a global network of well-connected individuals. Since 2019, the... View Details
Keywords: Business Growth and Maturation; Business Model; Talent and Talent Management; Capital Structure; Cash Flow; Corporate Finance; Equity; Stock Shares; Corporate Governance; Business History; Compensation and Benefits; Recruitment; Leadership Style; Growth Management; Management Succession; Organizational Culture; Performance Evaluation; Networks; Partners and Partnerships; Business Strategy; Competitive Advantage; Transformation; Consulting Industry; Europe; United Kingdom; England; London
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  • July 2000 (Revised April 2011)
  • Case

Greeley Hard Copy, Portable Scanner Initiative (A)

By: Michael L. Tushman and Daniel Radov
Hewlett-Packard's Greeley Hard Copy Division is the market leader in the production of desktop flatbed scanners for personal computers. The division has been working to develop a portable scanner product for the past five years with mixed results. The new general... View Details
Keywords: Technological Innovation; Leading Change; Product Development; Organizational Structure; Hardware; Technology Industry
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  • 08 Mar 2017
  • Blog Post

Education Sector Opportunities at HBS

school districts through Systemic Reform in Urban Districts and Schools, a class at the Harvard Graduate School of Education. Chelsea hopes to follow a similar pathway with an emphasis on changing systems... View Details
  • 02 Jul 2013
  • First Look

First Look: July 2

Measurement, Causes, and Consequences By: Comin, Diego A., and Marti Mestieri Abstract—This chapter discusses different approaches pursued to explore three broad questions related to technology diffusion:... View Details
Keywords: Anna Secino
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

Phenomenological Assumptions and Knowledge Dissemination within Organizational Studies Authors:Corinne Bendersky and Kathleen L. McGinn Abstract Phenomenological... View Details
Keywords: Martha Lagace
  • 14 May 2001
  • Research & Ideas

Are You Managing To a ‘T’? Time To Break With Tradition

Many companies have tried, with mixed success, to leverage this underused asset by centralizing knowledge management functions or by investing heavily in knowledge management technology. We suggest another approach, one that requires managers to View Details
Keywords: by Morten T. Hansen & Bolko Von Oetinger
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

as a separate marketplace, because each has its own legal requirements, cultural traditions, and business methods, and most have their own currencies. The dramatic changes in... View Details
Keywords: Sean Silverthorne
  • 08 Apr 2013
  • Research & Ideas

Women’s Summit Celebrates ‘Sisterhood of the Traveling Pantsuit’

especially in changing the culture of the School and the broader world. The W50 Summit in particular was a way to reach out to the women who "have sometimes felt disenfranchised, disconnected, unwelcome... View Details
Keywords: by Katie Koch & Harvard Gazette
  • 01 Feb 2022
  • News

Making Diverse Leadership a Priority at Whittier College

  • 30 Oct 2012
  • First Look

First Look: October 30

happiness-if you follow five core principles of smarter spending. Purchase the book: http://www.amazon.com/Happy-Money-Science-Smarter-Spending/dp/1451665067/ref=tmm_hrd_title_0/181-7319636-0911428 The Role of Organizational Scope View Details
Keywords: Sean Silverthorne
  • 13 Mar 2018
  • First Look

March 13, 2018

specifically, the volume focuses on the economic institution of the business group and aims at understanding the factors behind its rise, growth, resilience, and/or fall; its behavioral and View Details
Keywords: Sean Silverthorne
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

Publication:Academy of Management Annals Abstract The concept of imprinting has attracted considerable interest in numerous fields-including organizational ecology, institutional theory, network analysis, View Details
Keywords: Sean Silverthorne
  • 23 Jun 2009
  • First Look

First Look: June 23

of the vision requires leaders to invest in the tools, guide their use, and pave the way for transformation. Perhaps the urgency of the current economic crisis can provide the impetus to overcome resistance to View Details
Keywords: Martha Lagace
  • 21 Mar 2017
  • First Look

First Look at New Research, March 21

(relative to the hiring manager) influences other organizational members’ support (or lack thereof) for who is hired through perceptions of the hiring manager’s motives and morality. We apply principles... View Details
Keywords: Sean Silverthorne