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  • All HBS Web  (15,707)
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  • November 2007
  • Supplement

Differences at Work: Sam (B)

By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Sam (B) HBS Case No. 9-408-054 Sam receives an informal apology from Human Resources which leaves Sam feeling unsatisfied as it is not an official company response. Sam leaves the company for unrelated reasons shortly thereafter but still... View Details
Keywords: Working Conditions; Human Resources; Social Psychology; Conflict and Resolution; Resignation and Termination; Employees; Policy
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Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Sam (B)." Harvard Business School Supplement 408-054, November 2007.
  • 21 Feb 2018
  • News

Beating the Odds

  • 2021
  • Working Paper

Note on Productive Knowledge

By: Amar Bhidé
This Note examines the development of ideas (‘knowledge’) embodied in products (including ‘intangibles’) that do not exist in nature. It focuses on ‘multi-player’ development—advances by and for the many—and highlights its technical scaffolding and venturesome spirit.... View Details
Keywords: Knowledge; Framework
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Bhidé, Amar. "Note on Productive Knowledge." Harvard Business School Working Paper, No. 21-010, July 2020. (Revised April 2021.)
  • 28 Aug 2010
  • News

Paul Allen's Company Files Broad Lawsuit Over Patents

  • 05 Jun 2018
  • News

HBS Scaling Expert On Finding The Next Bezos, Zuckerberg

  • 05 Jan 2022
  • News

Venture Capitalist Tim Draper Continues to Stand by Elizabeth Holmes after Guilty Verdict

  • 15 Jan 2020
  • Video

Prithvi Raj Singh Oberoi

P.R.S Oberoi, Chair of the iconic Indian luxury travel company Oberoi Hotel and Resorts, holds business largely responsible for most of the corruption in India, but argues that there is now an increasing... View Details
  • Article

Managing a Polarized Workforce: How to Foster Debate and Promote Trust

By: Julia A. Minson and Francesca Gino
One of the toughest challenges leaders face is managing diverse perspectives—and given heightened tensions over politics and movements such as #MeToo and Black Lives Matter, that’s more difficult today than ever before. At the same time, productive disagreement and... View Details
Keywords: Polarization; Employees; Perspective; Interpersonal Communication; Organizational Culture; Trust
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Minson, Julia A., and Francesca Gino. "Managing a Polarized Workforce: How to Foster Debate and Promote Trust." Harvard Business Review 100, no. 2 (March–April 2022): 63–71.
  • 17 Jun 2020
  • Blog Post

Black MBA Students Pen Letters to the HBS Community: Letter 2/5

for predominantly white spaces is still not enough to keep Black people safe – and there isn’t a job title or degree in the world that can protect Black communities from institutionalized and systemic... View Details
  • 28 Jan 2022
  • HBS Seminar

Julie Battilana, HBS

  • 21 Jul 2010
  • Working Paper Summaries

Foreign Entry and the Mexican Banking System, 1997-2007

Keywords: by Stephen Haber & Aldo Musacchio; Banking
  • Web

Apply - Doctoral

Apply Apply APPLICATION DEADLINE Applications for Fall 2026 will open in September! Apply Introduce Yourself Our PhD programs train students to produce innovative, rigorous, and relevant research and encourage students to become exemplary... View Details
  • Article

Contextual Intelligence

By: Tarun Khanna
The author has come to a conclusion that may surprise you: trying to apply management practices uniformly across geographies is a fool's errand. Best practices simply don't travel well across borders. That's because conditions not just of economic development but of... View Details
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Khanna, Tarun. "Contextual Intelligence." Harvard Business Review 92, no. 9 (September 2014): 58–68.

    Airbnb Isn't Doing Enough

    Not that long ago, online commerce promised not only to make markets more efficient but also more inclusive and less prone to discrimination. The rationale was simple: On the internet, no one knows whether you’re black or white, male or female, making it more difficult... View Details
    • 11 May 2009
    • Research & Ideas

    The IT Leader’s Hero Quest

    Rising star Jim Barton has decidedly mixed feelings after being selected as the new chief information officer at the fictional IVK Corporation. On the one hand, he lacks an IT background; on the other, he's ambitious and up for a... View Details
    Keywords: by Martha Lagace
    • 22 Aug 2012
    • News

    The World's Most Powerful Couples In 2012

    • Web

    Careers - Alumni

    achieve your goals and drive business impact. Are You Looking to Hire? Post a job and view resumes for fellow alumni and current students in our recruiting platform (12twenty). This login is specific for... View Details
    • December 2016
    • Module Note

    Strategy Execution Module 10: Using the Job Design Optimization Tool to Build Effective Organizations

    By: Robert Simons
    This module reading provides directions for using the online Job Design Optimization Tool (JDOT) which is available free of charge from Harvard Business School Publishing at https://cb.hbsp.harvard.edu/cbmp/resources/marketing/multimedia/JDOT/index.html. This tool can... View Details
    Keywords: Management Control Systems; Implementing Strategy; Execution; Span Of Control; Span Of Accountability; Performance Measurement; Job Design; Organization Design; Strategy; Entrepreneurship
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    Simons, Robert. "Strategy Execution Module 10: Using the Job Design Optimization Tool to Build Effective Organizations." Harvard Business School Module Note 117-110, December 2016.
    • April 2019 (Revised April 2021)
    • Case

    Wayfair

    By: Jeffrey F. Rayport, Susie L. Ma and Matthew G. Preble
    In 2016 Niraj Shah and Steve Conine, founders of online home goods retailer Wayfair, are faced with a decision about how to improve user experience on their e-commerce sites. A key driver of consumer interest and conversion to purchase in the home category is visual... View Details
    Keywords: Visual Assets; Corporate Entrepreneurship; Decision Making; Business or Company Management; Growth Management; Innovation and Invention; Operations; Strategy; Technology; Retail Industry; Service Industry; United States; Massachusetts
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    Rayport, Jeffrey F., Susie L. Ma, and Matthew G. Preble. "Wayfair." Harvard Business School Case 819-045, April 2019. (Revised April 2021.)
    • 2022
    • Article

    Diffusing Management Practices within the Firm: The Role of Information Provision

    By: Michael J. Lenox and Michael W. Toffel
    Why are some firms more successful in adopting profitable environmental management practices than others? A key role of corporate managers is to encourage subsidiaries to adopt innovative practices. We examine the conditions under which corporate managers use... View Details
    Keywords: Environmental Strategy; Information Provision; Environmental Management; Knowledge Dissemination
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    Lenox, Michael J., and Michael W. Toffel. "Diffusing Management Practices within the Firm: The Role of Information Provision." Art. 5911. Special Issue on Competitive Sustainability: The Intersection of Sustainability and Business Success. Sustainability 14, no. 10 (2022).
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