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Show Results For
- All HBS Web
(9,089)
- People (37)
- News (2,998)
- Research (3,609)
- Events (54)
- Multimedia (90)
- Faculty Publications (1,423)
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- 24 Apr 2020
- Op-Ed
Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19
market but at a position that is the most critical leadership position for an NFL team. Tom Brady, the six-time super bowl champion widely considered the NFL’s Greatest of All Time (GOAT), signed with the Tampa Bay Buccaneers, after the... View Details
- 08 Jan 2007
- What Do You Think?
Neuro Economics: Science or Science Fiction?
At the same time, he adds, there will be "a new set of management and pop psychology books with dubious claims ." Among the potential benefits making it highly relevant, according to David Skinner, is that "its output might... View Details
Keywords: by Jim Heskett
- 07 Nov 2007
- Op-Ed
How Marketing Hype Hurt Boeing and Apple
Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. Last month, Boeing stock went wobbly on View Details
- 04 Aug 2021
- Research & Ideas
Worried About the Great Resignation? Be a Good Company to Come From
exodus. Generational expectations about what makes a good job are changing, employees are fatigued from the year-long pandemic and there are labor shortages everywhere. Employees have had the time and space to think about what really... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
customer loyalty management initiatives? What directions should customer loyalty management take in the future? Is it really worth the money invested in it? What do you think? Original Article How many times have you heard that it costs... View Details
Keywords: by James Heskett
- 05 Jul 2004
- What Do You Think?
Work-Life: Is Productivity in the Balance?
threaten our world competitiveness. It may actually help us find ways to be more productive." Susan Seitel agreed, saying "there are ways to have both and we have proof. The country's dramatically increasing output comes coincidentally at the same View Details
Keywords: by James Heskett
- 15 Oct 2012
- Research & Ideas
Why Business IT Innovation is so Difficult
chains, and speeding communications. The result: "People can spend more time thinking up new products and servicing customers, and less time checking boxes." To get there, most... View Details
Keywords: by Maggie Starvish
- 07 Nov 2011
- Research & Ideas
The Forgotten Book that Helped Shape the Modern Economy
A British merchant's long-forgotten seventeenth-century book may not only fuel a radical rethinking about how modern economies developed in Europe and America, but also add historical perspective on today's hot-button issue of the proper relationship between government... View Details
Keywords: by Sean Silverthorne
- 19 Sep 2011
- Research & Ideas
Doomsday Coming for Catastrophic Risk Insurers?
Kenneth A. Froot spends more time thinking about natural disasters than the average business school professor. In addition to the rise and fall of the Dow and the long-term implications of the financial crisis in Greece, he has natural... View Details
- 04 Feb 2021
- Research & Ideas
Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids
ever-changing regulations and policies.” “Complexity was high,” especially early on, one CEO noted, adding: “It was not easy to keep up with [changing regulations and new policies].” Customer behavior also changed in response to the... View Details
- 01 Dec 2021
- What Do You Think?
How Will the Metaverse Affect Productivity?
tech world." Much of the time, Hiro’s not here at all. He lives in “a computer-generated universe that his computer is drawing on his goggles and pumping into his earphones. In the lingo, this imaginary place is known as the Metaverse. Hiro spends a lot of View Details
Keywords: by James Heskett
- 16 May 2005
- Research & Ideas
Confronting the Reality of Web Services
communication—some vendors and futurists paint a scenario where businesses collaborate and compete in profound new ways. But your research suggests that this is not happening and is not likely to happen any View Details
Keywords: by Sara Grant
- 04 Mar 2014
- Sharpening Your Skills
Sharpening Your Skills: Managing Innovation
workplace transparency can increase productivity. Do Creative Types Need To Be Managed Differently? Culture Changers: Managing High-Impact Entrepreneurs In her new Harvard Business School course, Creative High-Impact Ventures:... View Details
Keywords: Re: Multiple Faculty
- 19 Dec 2012
- Research & Ideas
Affordable Housing: Israel and the United States
Housing costs too much for working-class families. Young adults are forced to live with parents, or cram together. Households spend more money on housing than they can afford. For Americans, the news is depressingly familiar. Israel, a... View Details
- 22 Jan 2018
- Sharpening Your Skills
Why You Are Unhappy at Work
tampatra Some 71 percent of American workers are hunting for new jobs, and a hefty percentage feel they are not paid fairly or get enough recognition, according to the 2017 Mind the Workplace report. Time... View Details
Keywords: by Sean Silverthorne
- 04 Jan 2021
- What Do You Think?
How Do We Sustain Organization Diversity?
successes, the distraction of a later effort to improve gender diversity, the disproportionate number of Black employees laid off in a major downsizing, a drop in the number of Black candidates in the pipeline, and weak retention of those brought into the organization.... View Details
Keywords: by James Heskett
- 04 Mar 2013
- Lessons from the Classroom
Lessons from Running GM’s OnStar
time somebody had done something new with locomotives was 50 years before I was born, so I had never had this challenge of, oh, there are so many new things to do we don't know... View Details
- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
do this is through the timing of payments. Many clubs demand payment in full at the start of a year-long membership. The result is that people work out a lot in the first month or two, while that payment is still fresh in their minds, but... View Details
Keywords: by Manda Mahoney
- 07 Nov 2005
- What Do You Think?
Is Less Becoming More?
what they want and when they don't. . . . In the case of a new cell phone, I don't know what I want. . . . Here's where companies make the mistake of competing on technical features for short-term gains instead of providing customers with... View Details
- 23 Jul 2014
- Lessons from the Classroom
Innovation Is Magic. Really
authors also teamed to write The Magic of Innovation, published in the European Business Review earlier this year. A Magical Process Thomke maintains that innovative managers looking to create successful new products or services can... View Details