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Show Results For
- All HBS Web
(4,927)
- People (3)
- News (744)
- Research (3,550)
- Events (32)
- Multimedia (24)
- Faculty Publications (2,406)
- 21 Nov 2006
- First Look
First Look: November 21, 2006
168-184 Abstract Customer metrics are pivotal to assessing and monitoring how firms perform with customers and other publics. The authors contend that customer View Details
Keywords: Sean Silverthorne
- 15 Sep 2014
- Research & Ideas
Are the Most Talented Employees the Highest Paid? Yes—If They’re Bankers
in the paper Are Bankers Worth Their Pay? Evidence from a Talent Measure by Boris Vallée, an assistant professor at Harvard Business School, and Claire Célérier, an assistant professor at the University of... View Details
- November 2010 (Revised December 2011)
- Supplement
Oriflame S.A. (C)
By: David F. Hawkins and Karol Misztal
Notes from Oriflame's 2009 annual report relevant to the assessment of the monetary impact of Oriflame's FX risk management actions. View Details
Keywords: Financial Reporting; Financial Statements; International Accounting; Currency Exchange Rate; Annual Reports; Management Analysis, Tools, and Techniques; Risk Management; Standards; Beauty and Cosmetics Industry
Hawkins, David F., and Karol Misztal. "Oriflame S.A. (C)." Harvard Business School Supplement 111-052, November 2010. (Revised December 2011.)
- 02 Mar 2018
- Op-Ed
Op-Ed: Trump’s Tariffs Could Harm Allies as Much as Opponents
the US withdrew this ill-fated measure in 2003 after the World Trade Organization authorized the largest penalty sanctions ever against a member state, and after the European Union threatened retaliation.... View Details
- 29 Sep 2015
- First Look
September 29, 2015
Record: A Step Toward Increasing Value for the Patient By: Carberry, Kathleen, Zachary Landman, Michelle Xie, Thomas W. Feeley, John Henderson, and Charles Fraser Jr. Abstract—ient-centered outcomes View Details
Keywords: Sean Silverthorne
- 10 Jun 2013
- Research & Ideas
How Numbers Talk to People
successfully. Megibow's team investigated the reason for the failures, again using Web metrics data and server log files throughout the process. Apparently, the "Company" field under the customer's... View Details
- 24 May 2011
- First Look
First Look: May 24
gaining ground in banking. In light of the recent financial crisis, several commentators concluded that the continuing expansion of risk measurement is dysfunctional (Power, 2009; Taleb, 2007). This paper asks whether the expansion of... View Details
Keywords: Sean Silverthorne
- 12 Feb 2008
- First Look
First Look: February 12, 2007
competitive strategy; (2) accounting analysis for representing the firm's business economics and strategy in its financial statements and for developing adjusted accounting View Details
Keywords: Martha Lagace
- 17 Jun 2014
- First Look
First Look: June 17
Publications August 2013 California Management Review What Impact? A Framework for Measuring the Scale & Scope of Social Performance By: Ebrahim, Alnoor, and V. Kasturi Rangan Abstract—Organizations... View Details
Keywords: Sean Silverthorne
- 05 Apr 2004
- What Do You Think?
Should We Brace Ourselves for Another Era of M&A Value Destruction?
Summing Up In the end, M&A is about buying more volume. It is a flawed process, invented by brokers, lawyers, and super-sized, ego-based CEOs." With this comment, Ellis Baxter summed up the thinking of the majority of those... View Details
Keywords: by James Heskett
- 24 Jun 2008
- First Look
First Look: June 24, 2008
comparisons with EU15 and the U.S. economy. Design/methodology/approach—Industrial specialization and clusters are measured as employment in the intersection between a sector... View Details
Keywords: Martha Lagace
- 14 Apr 2021
- Research & Ideas
The High Cost of the Slow COVID Vaccine Rollout
doesn’t take into account more subjective measures of well-being, such as quality of life. Sticker shock may have hampered investment The unprecedented scale and cost of the global pandemic may have made... View Details
- 07 Jul 2009
- First Look
First Look: July 7
Abstract The potential supply of biomass feedstocks in the U.S. and Canada is estimated using a static supply function approach. Estimated total biomass available at a price of $100 per metric ton is 568... View Details
Keywords: Martha Lagace
- 11 Feb 2008
- Research & Ideas
Does Democracy Need a Marketing Manager?
services to citizens can institute service improvements and metrics modeled after those in the private sector. They can call on social marketers to aid in communicating with customers View Details
Keywords: by Sean Silverthorne
- 20 May 2013
- Research & Ideas
The Long-Term Fix to US Competitiveness
bottom line is that the government has grown too big, promised too much, waited too long to restructure, and it needs to restructure sooner rather than later," Walker said. He said the government lacks three things taught in every... View Details
Keywords: by Stephanie Schorow & Harvard Gazette
- Mar 2012
- Article
The Incentive Bubble
The past three decades have seen American capitalism quietly transformed by a single, powerful idea--that financial markets are a suitable tool for measuring performance and structuring compensation. Stock... View Details
- 05 Jun 2006
- Research & Ideas
Using Competition to Reform Healthcare
explicitly define the set of medical conditions in which it participates. For each of these medical conditions, the provider must define where it currently fits in the care cycle. Addressing these questions is the first step in devising a strategy, organizing care... View Details
- 04 Oct 2004
- What Do You Think?
Does Speed Trump Intellectual Property?
Summing Up This month's column, in the eyes of several respondents, represents the struggle of competitive strategies based on process versus product. When seen in this light, the triumph of speed over ideas, which many see as a reality, is not necessarily onerous.... View Details
Keywords: by James Heskett
- 03 Jun 2008
- First Look
First Look: June 3, 2008
surgical service that is constantly improving. The case has many details about how Dr. Shingleton works with his staff and patients and how the provider team focuses on patient care. A key View Details
Keywords: Martha Lagace