Publications

14 May 2020
Research & Ideas

What Leaders Can Do to Fight the COVID Fog

needed while some are not. How to change the organization and management teams to create new competencies without changing your essence View Details

Keywords: by Boris Groysberg and Robin Abrahams

November 2017 (Revised October 2018)
Case

Brandless: Disrupting Consumer Packaged Goods

By: Jill Avery

Brandless, an online direct-to-consumer seller of upscale private-label consumer packaged goods, offered consumers a limited assortment of values-conscious products delivered directly to their homes with the simplicity of one fixed $3 price point that promised an... View Details

12 Feb 2016
Op-Ed

The Real Jobs Tragedy in the US: We've Lost the Skills

America’s jobs growth rate steadily slowed and labor force participation fell dramatically. It currently stands at a level not seen since the grinding recession of 1980 to 1982. It’s no secret that several tectonic View Details

Keywords: by Joe Fuller and Matt Sigelman; Manufacturing; Electronics

February 2025
Case

Luca de Meo at Renault Group (A) (Abridged)

By: Emily Truelove, Linda A. Hill and Lydia Begag

When Luca de Meo became CEO of Renault Group in 2020, the 122-year-old French automaker faced financial challenges and the double technological disruption of the automotive industry: the shift to electric vehicles (EVs) and the rise of software-defined vehicles (SDVs).... View Details

December 2022
Article

Fostering Perceptions of Authenticity via Sensitive Self-Disclosure

By: Li Jiang, Leslie K. John, Reihane Boghrati and Maryam Kouchaki

Leaders’ perceived authenticity—the sense that leaders are acting in accordance with their “true self”—is associated with positive outcomes for both employees and organizations alike. How might leaders foster this impression? We show that sensitive self-disclosure, in... View Details

Keywords: Authenticity; Weaknesses; Self-disclosure; Leaders; Impression Management; Leadership Style; Motivation and Incentives

July 2015 (Revised April 2016)
Case

Lomography: Analog in a Digital World

By: John T. Gourville, Karol Misztal and Emer Moloney

In spite of the world's move to digital photography, in 2013 Lomography continues to design and offer analog (film) cameras to a loyal following of artistic photographers. Now it must decide whether to stick to its traditional offerings, to expand into artistic lenses... View Details

Keywords: Positioning; Product Lines; Product Line Management; Mission and Purpose; Organizational Change and Adaptation; Technological Innovation; Brands and Branding; Fine Arts Industry; Manufacturing Industry; Technology Industry

November 2023
Supplement

'Care in Every Drop': Ayala Corporation and Manila Water (B)

By: Debora L. Spar, Paul Healy, Tricia Peralta and Julia Comeau

Since 1834, eight generations of the Ayala family have used their conglomerate to fund nation-building projects in the Philippines, including investments in tramcars, telecommunications, hospitals, and schools. In 1997, Ayala’s subsidiary, Manila Water, took control of... View Details

Keywords: Family Business; Economic Growth; Social Entrepreneurship; Climate Change; Natural Resources; Crisis Management; Failure; Privatization; Social Issues; Urban Development; Adaptation; Infrastructure; Utilities Industry; Philippines

TeachingInterests

Leading Professional Service Firms

By: Andy Wu

As entry barriers rapidly disappear, competition is accelerating and reshaping the business landscape for professional service firms. Navigating this continual change successfully requires extraordinary leadership abilities. This professional service firm... View Details

02 Apr 2001
Research & Ideas

What Makes a Good Leader?

prices would plummet, their competitors would be all over them, and employees would be jumping ship.—HBS professor Joe Badaracco Some great managers struggle with change View Details

Keywords: by Deborah Blagg & Susan Young

27 Feb 2018
First Look

First Look at New Research and Ideas, February 27, 2018

Academy of Management Journal Deep Help in Complex Project Work: Guiding and Path-clearing Across Difficult Terrain By: Fisher, Colin M., Julianna Pillemer, and Teresa M.... View Details

Keywords: Sean Silverthorne

June 2023
Case

Investing in the Climate Transition at Neuberger Berman

By: George Serafeim and Benjamin Maletta

By mid-2023, Neuberger Berman (NB), an active asset manager, had grown its assets under management to about half a trillion dollars and took pride in its client centricity and innovative spirit. Responding to client demand for investment products that integrated... View Details

02 Jan 2018
First Look

First Look at New Research and Ideas, January 3, 2018

exacerbated by the fact that in many instances AES' primary customer is the government, which is also in charge of law-making. For example, AES' management team has encountered expropriation risks in Venezuela, collection problems in the... View Details

Keywords: Sean Silverthorne

29 May 2020
Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

COVID-19 is creating unprecedented strains on food security worldwide. The United Nations' World Food Programme warns that the pandemic could almost double the number of people facing food crises in low- and middle-income populations to 265 million by the end of 2020.... View Details

Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness

02 Jan 2014
News

The World's Teacher

Keywords: online education; education and technology; Educational Services; Information

September 2005
Case

Whitbread PLC (A)

By: Michael Beer and James Weber

Describes the change process Whitbread employed in transforming its organization and culture from a single underperforming business operating in a relatively stable environment to a multibusiness, high-commitment, and high-performance corporation operating in more... View Details

Keywords: Organizational Change and Adaptation; Change Management; Growth and Development Strategy; Growth Management; Business Growth and Maturation; Business or Company Management; Leadership; Diversification

February 2016 (Revised June 2016)
Supplement

The Maggi Noodle Safety Crisis in India (B)

By: Karthik Ramanna and Radhika Kak

The local government in Delhi has ordered a ban on Nestlé's flagship product in India—Maggi Noodles, citing excessive lead content per government lab tests. Nestlé disputes the government tests, noting that internal and third-party tests show the product to be safe.... View Details

Keywords: Multinationals; Globalization; Regulation; Customer Relations; Business And Government; Safety; Leadership; Food; Multinational Firms and Management; Governance Compliance; Crisis Management; Customer Focus and Relationships; Business and Government Relations; Food and Beverage Industry; Delhi