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  • All HBS Web  (7,708)
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    • News  (2,485)
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    • Multimedia  (16)
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  • 04 Apr 2005
  • What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

but only by the firms that have employee longevity and a valued ... way of life." This may not mean retaining everyone, however, as Horacio Cavallero suggests in commenting that "I have always... View Details
Keywords: by James Heskett
  • 15 Nov 2010
  • Lessons from the Classroom

Connecting Goals and Go-To-Market Initiatives

indicates that while production efficiencies have enabled an average S&P 500 company to reduce the cost of goods sold by about 250 basis points over the past decade, SG&A (selling, general and administrative costs) as View Details
Keywords: by Sean Silverthorne; Retail
  • 16 Feb 2004
  • Research & Ideas

HBS Center Focuses on Europe

nature of cases is changing as well, with more cases focusing on international and global issues, as compared to single-country cases that are easier for a faculty member to do... View Details
Keywords: by Cynthia Churchwell
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

(the) future going to come from? Which schools, if any, business or otherwise, are teaching these skills?” One way to respond to his questions is to look into the educational backgrounds of those cited as potential candidates by other... View Details
Keywords: by James Heskett; Financial Services; Financial Services
  • 14 Oct 2013
  • Research & Ideas

Time that Government Reopens for Business

Gridlock has unfortunately become a way of political life in the nation's capital. But as of midnight on September 30, things went from bad to worse with the shutdown of funding for the federal government.... View Details
Keywords: by Jim Aisner
  • 05 Nov 2012
  • Research & Ideas

What Wall Street Doesn’t Understand About International Trade

Making the best international trading decisions may be as easy as taking a stroll around the local neighborhood. A recent research paper states... View Details
Keywords: by Carmen Nobel
  • 01 Mar 2004
  • What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

segmentation schemes haven't fared much better." Instead, Treacy advises us to keep our eye on the goal of delivering product or service value as a means to retain our... View Details
Keywords: by James Heskett
  • 07 Aug 2012
  • Research & Ideas

Off and Running: Professors Comment on Olympics

Olympics can be pulled off only by large, rich cities that have most of the existing infrastructure and venues in place and access to substantial subsidies. A supportive political environment (think Seoul,... View Details
Keywords: Re: Multiple Faculty; Sports
  • 17 Jan 2017
  • Research & Ideas

Can China Maintain Its Economic Power?

under way by the turn of the century, as millions of workers moved from the interior to new factories on the coast, leaving behind their families for 48 weeks a year. At the same time, they were building the... View Details
Keywords: by Deborah Blagg
  • 17 Mar 2021
  • Research & Ideas

Beyond Pajamas: Sizing Up the Pandemic Shopper

When working professionals were shifting to home offices a year ago as COVID-19 was spreading, comedians and pundits predicted that people would no longer need bras and pants that aren’t stretchy. Instead... View Details
Keywords: by Ayelet Israeli, Eva Ascarza, and Laura Castrillo; Retail
  • 05 Aug 2002
  • What Do You Think?

Is Platform Leadership Old Hat or the Wave of the Future?

In one recent case, Procter & Gamble purchased a company producing a low-cost, mass-produced disposable electric rotary toothbrush to be marketed under its famous Crest brand umbrella. View Details
Keywords: by James Heskett
  • 28 Aug 2006
  • Research & Ideas

Online Match-Making with Virtual Dates

interactions, Frost and Norton are also exploring the social implications of people seeking relationships online and the possibility for technology to influence the initial tone and trajectory of relationships. One obstacle they noticed is that the main dating sites... View Details
Keywords: by Martha Lagace; Publishing
  • 16 Nov 2020
  • Research & Ideas

Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

people with different backgrounds for a portion of their work. Giving people a common task, especially a meaningful one, so that they depend on one another to accomplish it, is... View Details
Keywords: by Sean Silverthorne
  • 23 Mar 2016
  • Research & Ideas

Researchers Prove C-Suite Gender Gap—but Can’t Explain It

factors like chauvinism. They mostly failed. But in failing to find a quantifiable explanation, they succeeded to challenge a commonly held notion that the corporate gender gap can be attributed to... View Details
Keywords: by Carmen Nobel
  • 05 Jun 2014
  • Research & Ideas

Fixing the ‘I Hate Work’ Blues

with first-line employees every day will have a much better sense of how their businesses are running, and their presence will be highly motivating and even inspiring. As a... View Details
Keywords: by Bill George
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

survey by the Charities Aid Foundation of America. A staggering 97 percent of respondents expect their funding to decline during the next 12 months as the struggling economy and social distancing hurts... View Details
Keywords: by Danielle Kost
  • 15 Mar 2011
  • First Look

First Look: March 15

scholars to devote more resources to obtaining a fundamental understanding of contemporary and future practice and how analytic tools and contemporary advances in accounting and related disciplines can be deployed to improve the... View Details
Keywords: Sean Silverthorne
  • 02 Jan 2008
  • Research & Ideas

Most Popular Stories 2007

methods. But the payoffs have not been nearly as dramatic for service industries applying lean principles. HBS professor David Upton and doctoral student Bradley Staats look at the experience of Indian... View Details
Keywords: by Sean Silverthorne
  • 13 May 2019
  • Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

about the allegations. They found that after a lawsuit was filed, the government changed the terms to shift more of the contract risk to the supplier during the investigation. It did so by increasing the proportion of work the company... View Details
Keywords: by Kristen Senz; Service; Service
  • 07 Jan 2015
  • Research & Ideas

The Quest for Better Layoffs

video case studies of laid-off workers, as well as a couple of technical notes for students—one focusing on best practices for managers as they... View Details
Keywords: by Carmen Nobel; Manufacturing
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