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  • 30 Jul 2014
  • Lessons from the Classroom

Teaching The Deal

It's best to be nice when negotiating a business deal, but it's also OK to be aggressive in pursuing your interests—as long as you back up your position with facts. "If you're a seller and your price seems high, but it's justified in... View Details
Keywords: by Dina Gerdeman; Education
  • 18 Jan 2012
  • Research & Ideas

Beyond Heroic Entrepreneurs

In recent years, business schools and investors alike have been paying more attention to social entrepreneurs, those who create ventures with the primary goal of achieving positive social change. But most people encounter the field only... View Details
Keywords: by Carmen Nobel
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

of that can, in fact, be counterproductive. Q: Could you give an example of that? A: Frei: Well, we're all pretty familiar with the litany of problems in health care, but let me give you an example of a renowned health care organization that has embraced the concept of... View Details
Keywords: by Deborah Blagg; Service
  • March 2023
  • Supplement

Deepa Bachu (B): Insights and Experiments at Pensaar Design

By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal
In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details
Keywords: Buildings and Facilities; Design; Training; Working Conditions; Business or Company Management; Production; Business Processes; Corporate Social Responsibility and Impact; Outcome or Result; Performance Improvement; Programs; Business and Stakeholder Relations; Groups and Teams; Labor and Management Relations; Rank and Position; Safety; Attitudes; Behavior; Motivation and Incentives; Trust; Well-being; Consulting Industry; Pulp and Paper Industry; Manufacturing Industry; India
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Graeber, Thomas, Joshua Schwartzstein, and Amram Migdal. "Deepa Bachu (B): Insights and Experiments at Pensaar Design." Harvard Business School Supplement 923-034, March 2023.
  • 08 Apr 2002
  • Research & Ideas

How to Negotiate “Yes” Across Cultural Boundaries

web of business ties, lending, and cross-shareholdings. In Germany's financial sector, it might be the insurance giant Allianz. In Italy, it may be a set of powerful families. In Russia, it can be the Russian mafia and other protection... View Details
Keywords: by James K. Sebenius
  • 05 Oct 2009
  • Research & Ideas

The Vanguard Corporation

sense of purpose could use that to guide innovation. One of the exciting parts of SuperCorp and the rise of this company model is that it's actually a way to develop products and services faster, to get more innovation, and to showcase... View Details
Keywords: by Sean Silverthorne
  • 26 Nov 2001
  • Research & Ideas

Women Entrepreneurs Use Springboard for Funding

fared financially as a result of the event, stats from the year 2000 are encouraging. Forty percent of the women entrepreneurs in last year's New England forum collectively raised $100 million in equity capital. According to Andrea... View Details
Keywords: by Martha Lagace
  • 19 Jul 2011
  • Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

actually built by these firms? Many would argue that answers to these questions are irrelevant. As long as services are performed and products manufactured, they say, such organizational configurations are beneficial. They allow companies... View Details
Keywords: by Staff; Journalism & News; Publishing
  • 08 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part Two]

new industries in Japan are things like highly skilled specialist personnel; a lack of risk capital because of heavily controlled financial markets; barriers to commercializing university research; and limited incentives for risk taking.... View Details
Keywords: by Martha Lagace & Hilah Geer
  • 23 Jun 2003
  • Research & Ideas

Historically Speaking: A Roundtable at HBS

that Al's research has moved from railroads to giant corporations and now to computers and consumer electronics underscores his eminent position as the historian of industries at the center of national interest in each era he studies. All... View Details
Keywords: by Jim Aisner
  • 20 Mar 2000
  • Research & Ideas

No Place Like Home: America’s Housing Crisis and Its Impact on Business

food, shelter is perhaps the most basic human need. In modern society, stable, safe housing is more than a matter of comfort and convenience; it positively affects childhood development, individual self-esteem, and family viability.... View Details
Keywords: by Garry Emmons; Construction; Real Estate
  • 03 Jul 2012
  • Research & Ideas

HBS Faculty on Supreme Court Health Care Ruling

take greater responsibility for maintaining their health. In the future they will have a health score, much like their credit score, that is based on well-established metrics that will motivate them to improve their health. Inevitably, they will also have to assume... View Details
Keywords: Re: Multiple Faculty; Health
  • September 2019
  • Case

Shell: A Company of Opportunity?

By: Joseph B. Fuller and Emer Moloney
The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as “Opportunity Owners” and employees, or “Opportunity Seekers,” to browse these statements of need and engage when they had... View Details
Keywords: Business Divisions; Change Management; Competency and Skills; Experience and Expertise; Talent and Talent Management; Energy; Energy Sources; Non-Renewable Energy; Renewable Energy; Human Resources; Employees; Retention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Technological Innovation; Jobs and Positions; Job Design and Levels; Knowledge Sharing; Knowledge; Knowledge Use and Leverage; Labor; Human Capital; Labor Unions; Leading Change; Resource Allocation; Organizational Change and Adaptation; Performance Evaluation; Performance Productivity; Strategic Planning; Projects; Motivation and Incentives; Business Strategy; Social and Collaborative Networks; Technology Platform; Chemical Industry; Energy Industry; Information Technology Industry; Technology Industry; United Kingdom; Netherlands
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Fuller, Joseph B., and Emer Moloney. "Shell: A Company of Opportunity?" Harvard Business School Case 320-025, September 2019.
  • 02 Nov 2010
  • First Look

First Look: November 2, 2010

with limited financial resources can then focus on supplying superior bottleneck modules, while outsourcing and allowing complementors to supply non-bottleneck components. I show that a firm pursuing this strategy will have a higher... View Details
Keywords: Sean Silverthorne
  • 01 Jan 2020
  • What Do You Think?

Why Not Open America's Doors to All the World’s Talent?

Economy & Society, a thoughtful analysis of whether the United States risks losing its preeminent position in attracting global talent. Kerr is the Dimitri V. D'Arbeloff-MBA Class of 1955 Professor of Business Administration at... View Details
Keywords: by James Heskett; Technology
  • 04 Jan 2012
  • What Do You Think?

Income Inequality: What’s the Right Amount?

productivity flourishes where income disparity exists to a greater extent." Susan Rushworth offered "food for thought" in citing research that led her to conclude that "the faster the economy grew (as measured by GDP),... View Details
Keywords: by Jim Heskett
  • 03 Nov 2011
  • What Do You Think?

The Ultimate Question in Management

continuously inspire the passion and confidence for every employee to perform their role at the expected level or better?" (from Barry Cohen), "Will the world be a better place if I do my job well?" (from Mo Bjornestad), "Do you want this View Details
Keywords: by James Heskett
  • 03 Apr 2018
  • First Look

New Research and Ideas, April 3, 2018

technology markets—cybersecurity. In spite of positive industry trends, there were some nagging concerns that this might be a risky time in the public capital markets. The company had just completed an acquisition, and he had additional... View Details
Keywords: Sean Silverthorne
  • 06 Dec 2013
  • Op-Ed

HBS Faculty Remember Nelson Mandela

in his Cabinet. He brought foreign investment back to South Africa and empowered the disenfranchised black majority to take positions in those enterprises. He knew that he was an icon and shaped a culture for others. His goal was to... View Details
Keywords: by Nitin Nohria, Linda Hill, Rosabeth Moss Kanter & Gautam Mukunda
  • 27 Feb 2018
  • First Look

First Look at New Research and Ideas, February 27, 2018

functionality the company used, such as a pricing system tied to the company’s commodity hedging positions on a real-time, as well as off-the-shelf systems, for recording financial transactions and... View Details
Keywords: Sean Silverthorne
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