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  • All HBS Web  (5,226)
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    • News  (1,364)
    • Research  (2,954)
    • Events  (9)
    • Multimedia  (87)
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  • All HBS Web  (5,226)
    • People  (13)
    • News  (1,364)
    • Research  (2,954)
    • Events  (9)
    • Multimedia  (87)
  • Faculty Publications  (2,107)
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  • February 2014 (Revised August 2014)
  • Case

The Michelin Restaurant Guide: Charting a New Course

By: Mukti Khaire, Elena Corsi and Jerome Lenhardt
Created in 1900 by the tire manufacturer Michelin, the Michelin Restaurant Guide was widely considered the international benchmark of food rating, and, by 2013, boasted paper editions in 23 countries, and had recently expanded to the United States and Asia. Paper sales... View Details
Keywords: Restaurant; Corporate Entrepreneurship; Business Model; Food; Brands and Branding; Media; Culture; Expansion; Corporate Strategy; Value Creation; Food and Beverage Industry; Tourism Industry; Media and Broadcasting Industry; Publishing Industry; Transportation Industry; Travel Industry; Europe; United States; Japan; China
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Khaire, Mukti, Elena Corsi, and Jerome Lenhardt. "The Michelin Restaurant Guide: Charting a New Course." Harvard Business School Case 814-088, February 2014. (Revised August 2014.)
  • February 2009
  • Article

Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting

By: Lisa D. Ordonez, Maurice E. Schweitzer, Adam D. Galinsky and Max H. Bazerman
Goal setting is one of the most replicated and influential paradigms in the management literature. Hundreds of studies conducted in numerous countries and contexts have consistently demonstrated that setting specific, challenging goals can powerfully drive behavior and... View Details
Keywords: Goals and Objectives; Management Practices and Processes; Organizational Culture; Performance Improvement; Behavior; Motivation and Incentives
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Ordonez, Lisa D., Maurice E. Schweitzer, Adam D. Galinsky, and Max H. Bazerman. "Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting." Academy of Management Perspectives 23, no. 1 (February 2009).
  • November 2003 (Revised February 2011)
  • Case

Sanford C. Bernstein: The Fork in the Road (A)

By: Boris Groysberg and Anahita Hashemi
Soon after the death of the firm's legendary founder, the individuals then serving as chairman and as president--Lewis A. Sanders and Roger Hertog, respectively--talked about the future of their firm. Sanford C. Bernstein & Co., a private investment firm, had grown... View Details
Keywords: Mergers and Acquisitions; Organizational Change and Adaptation; Organizational Culture; Performance Expectations; Competitive Advantage; Valuation
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Groysberg, Boris, and Anahita Hashemi. "Sanford C. Bernstein: The Fork in the Road (A)." Harvard Business School Case 404-001, November 2003. (Revised February 2011.)
  • July 2003 (Revised December 2003)
  • Case

Mitchells/Richards

By: Amy C. Edmondson and Corey B. Hajim
Describes a small, luxury retail chain's operational sophistication achieved through the use of technology and high-touch customer service. A family-run business, Mitchells has built its success with a customer service strategy know internally as "hugging." The term is... View Details
Keywords: Information Technology; Expansion; Family Business; Attitudes; Organizational Culture; Luxury; Customer Focus and Relationships; Retail Industry
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Edmondson, Amy C., and Corey B. Hajim. "Mitchells/Richards." Harvard Business School Case 604-010, July 2003. (Revised December 2003.)
  • 2005
  • Book

Renewing Unilever: Transformation and Tradition

By: Geoffrey Jones
This book examines the history of Unilever over the last half century. Managing such a firm in the era of globalization posed enormous challenges. The book covers the company's strategies and provides compelling evidence of its decision-making, marketing, brand... View Details
Keywords: Business History; Decision Making; Organizational Culture; Globalization; Transformation; Human Resources; Business Strategy; Brands and Branding; Innovation and Invention; Consumer Products Industry
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Jones, Geoffrey. Renewing Unilever: Transformation and Tradition. Oxford: Oxford University Press, 2005.
  • 01 Dec 2015
  • News

Alumni and Faculty Books for December 2015

make up for lost years, he was surprised to find himself at Harvard at age 23. Primed to Perform: How to Build the Highest Performing Cultures through the Science of Total Motivation by Neel Doshi and Lindsay McGregor (MBA 2013)... View Details
  • 17 Sep 2015
  • Blog Post

Why We Recruit: Innosight

envisioning and building new platforms for business growth. Our focus on helping clients design and create the future means that you will learn and master skills that blend creativity and analytical rigor and that are designed to deal with tomorrow’s world, not... View Details
Keywords: Consulting
  • Profile

Kine Seck Mercier

about what I wanted to do, how I wanted to contribute. It would also give me access to opportunities I wouldn’t otherwise have.” Participating in the positivity HBS attracted Kiné by virtue of a brand known worldwide: “It gives you legitimacy everywhere.” But it’s the... View Details
  • 01 Sep 2014
  • News

Convening Power

always been important to both of us and we hope the new convening center will be a place to develop and share ideas that have a meaningful and positive impact.” HBS hosts some 700 events a year ranging in nature from research conferences to symposia to View Details
  • 01 Sep 2004
  • News

Steve Barger (MBA 1974)

what I’m doing today, but the culture at Northwest Cascade really suits me. We are a company that is focused on human waste. Among other things, we install septic systems and sewer lines, lease portable toilets, and manufacture and clean... View Details
Keywords: Water, Sewage and Supply Systems; Utilities

    David Duffield

    After failing to convince Larry Ellison that Oracle should invest in the development of human resource management software, Duffield decided to create his own business. PeopleSoft with its innovative software for managing human resource functions became a phenomenal... View Details
    Keywords: Computers & Electronics
    • 01 Sep 2005
    • News

    Around the World with HBS

    The 2006 alumni travel program spans the globe, from Mayan ruins and Cambodian temples to insider tours of Casablanca and Buenos Aires. See the sights and soak up the culture along with other HBS alums, family, and friends. Here are the... View Details
    Keywords: Colleges, Universities, and Professional Schools; Educational Services
    • 03 May 2004
    • Research & Ideas

    Business History around the World

    of a wider pattern for countries with shared geographical positions, cultural orientations, and historical patterns of development. It is a paradox that in a global world so much research on business history remains trapped within... View Details
    Keywords: by Cynthia Churchwell
    • April 2019
    • Supplement

    C3: Driven to Succeed

    By: Robert L. Simons
    This video series, which is intended to be used with C3: Driven to Succeed (119-004), shows founder and CEO Tom Siebel addressing a class of MBA students. In eight short video clips, he discusses how he selects customers and employees, creates a high-energy culture,... View Details
    Keywords: Management Style; Customers; Employees; Selection and Staffing; Organizational Culture; Performance; Success
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    Simons, Robert L. "C3: Driven to Succeed." Harvard Business School Multimedia/Video Supplement 119-705, April 2019.
    • February 2017
    • Supplement

    Truly Human Leadership at Barry-Wehmiller: Video Supplement

    By: Jan Rivkin and Dylan Minor
    Keywords: Job Cuts and Outsourcing; Values and Beliefs; Organizational Culture; Employees; Business Strategy; Manufacturing Industry
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    Rivkin, Jan, and Dylan Minor. "Truly Human Leadership at Barry-Wehmiller: Video Supplement." Harvard Business School Multimedia/Video Supplement 717-803, February 2017.
    • July 2008 (Revised February 2011)
    • Supplement

    Sanford C. Bernstein: The Fork in the Road (B)

    By: Boris Groysberg and Geoff Eckman Marietta
    Update on the (A) case. View Details
    Keywords: Knowledge; Business or Company Management; Organizational Change and Adaptation; Organizational Culture; Competitive Advantage; Valuation; Financial Services Industry
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    Groysberg, Boris, and Geoff Eckman Marietta. "Sanford C. Bernstein: The Fork in the Road (B)." Harvard Business School Supplement 409-008, July 2008. (Revised February 2011.)
    • October 2006 (Revised January 2009)
    • Case

    Vitreon Corporation: The Hyalite Project

    By: Roy D. Shapiro
    Considers decisions facing the leader of a manufacturing staff project team assigned to a plant where yields have deteriorated sharply. The process is complex: the plant organization is not cooperative, and there are deep disagreements about what is wrong and how to... View Details
    Keywords: Leadership; Production; Organizational Culture; Performance Productivity; Groups and Teams; Conflict Management; Manufacturing Industry
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    Shapiro, Roy D. "Vitreon Corporation: The Hyalite Project." Harvard Business School Case 607-031, October 2006. (Revised January 2009.)
    • March – April 2008
    • Article

    Identity Incentives as an Engaging Form of Control: Revisiting Leniencies in an Aeronautic Plant

    By: Michel Anteby
    Research has long shown that organizations shape members' identities. However, the possibility that these identities might also be desired and that members might benefit from this process has only recently been explored. In a qualitative study of a French aeronautic... View Details
    Keywords: Governance Controls; Employee Relationship Management; Organizational Culture; Identity; Motivation and Incentives; Aerospace Industry; France
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    Anteby, Michel. "Identity Incentives as an Engaging Form of Control: Revisiting Leniencies in an Aeronautic Plant." Organization Science 19, no. 2 (March–April 2008): 202–220.
    • 09 Jan 2020
    • Blog Post

    Navigating Grey in the Ever-Evolving Tech Community

    could offer to incoming MBAs interested in the tech community? My favorite tech roles to date have all been ones where I felt strongly about both the company culture and the people I worked with. A job description or company can look... View Details
    • Web

    Influence of the China Trade and the Heard Legacy - A Chronicle of the China Trade

    silk, and china—all of which constituted evidence of a family’s cultivated taste. Americans gained an appreciation for Chinese culture as well through expositions like the Centennial Exhibition of 1876 in Philadelphia where Chinese... View Details
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