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  • All HBS Web  (5,459)
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Show Results For

  • All HBS Web  (5,459)
    • People  (9)
    • News  (962)
    • Research  (3,608)
    • Events  (13)
    • Multimedia  (27)
  • Faculty Publications  (2,528)
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  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

both online and in-store, which can reduce stores' ability to upsell, make complementary sales (recall the Best Buy example), and make impulse sales (think candy at the checkout), resulting in smaller... View Details
Keywords: Re: Rajiv Lal; Retail
  • 18 Nov 2013
  • Op-Ed

Twitter IPO: Overvalued or the Start of Something Big?

good. What's missing is the confirmation of a profit formula that turns volume into serious cash. Another theory we think about in new growth situations is something we call "good money/bad money." It asserts that in the early stages of... View Details
Keywords: by Chet Huber; Technology
  • 13 Nov 2000
  • Research & Ideas

Corporate Venturing: Entrepreneurship on the Inside

talent." Robert Latoff, a leader of the Growth and Business Building Center at McKinsey & Company, said big companies often have to rethink the way they do things when... View Details
Keywords: by Kenneth Liss
  • 01 Jul 2019
  • What Do You Think?

Are Super Stretch Goals Only for the Very Young?

continuing litigation, and (perhaps most important) damage to its reputation, which included bragging rights at Wolfsberg social events. Consider the parallels in just these two examples. Two relatively View Details
Keywords: by James Heskett
  • 06 May 2002
  • What Do You Think?

What’s Driving the “New Marketing?”

Summing Up Respondents to my column about the tenets of new strategic marketing by and large projected the view that new strategic marketing, as propounded by the authors of the new book, Marketing Moves: A New Approach to Profits, View Details
Keywords: by James Heskett
  • 17 Dec 2019
  • Cold Call Podcast

Under Pressure, Oxxo Rethinks the Convenience Store

Keywords: Re: Tatiana Sandino; Retail
  • 30 Apr 2001
  • Research & Ideas

New Paths to Success in Asia

Businesses in the Asia-Pacific region today are caught up in a dizzying swirl of economic, cultural, political, technological, and social change. Enormous opportunities await managers who can harness these... View Details
Keywords: by Alejandro Reyes & Deborah Blagg
  • 17 Sep 2001
  • What Do You Think?

What Is “Business as Usual” After September 11?

having and what isn't." What do you think? Original Article Looking over one of my favorite weekly business magazines published a couple days before the September 11 terrorist attacks in the U.S., I am... View Details
Keywords: by James Heskett
  • 25 Mar 2014
  • Research & Ideas

China’s Economic System has Difficult Road Overcoming its Political System

the book along with Regina M. Abrami, a former HBS professor now at the Wharton School; and F. Warren McFarlan, the HBS Albert H. Gordon Professor of Business Administration, Emeritus. "We think the future... View Details
Keywords: by Michael Blanding
  • 28 Jul 2016
  • Op-Ed

Where is TripAdvisor for Doctors?

fines against doctors, consumers can visit sites like ZocDoc and RateMDs. ZocDoc.com, founded in 2007, claims 5 million patient appointments with doctors booked through its site. RateMDs.com, founded in 2004, claims only 2 million doctor... View Details
Keywords: by John A. Quelch; Health
  • 01 Mar 2018
  • What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

potential for ecommerce growth in the country which relies (on) a lot of machine learning and AI the growth rate through the new economy prospects is just starting to take off... View Details
Keywords: by James Heskett
  • 23 Jul 2001
  • Research & Ideas

How Relationships are Building Biotech

firm, and by extension in the emergence of an industry, Higgins writes in her chapter, titled "Careers Creating Industries." "With a significant number of IPOs, what was previously simply a group of young organizations... View Details
Keywords: by Martha Lagace & Mallory Stark
  • 05 Apr 2021
  • What Do You Think?

Why Can’t More Leaders Teach?

(Image credit: Harvard Business School) Some years ago at Harvard Business School, on classroom and office walls we posted a motto: “We all teach, we all learn, for life.” It... View Details
Keywords: by James Heskett
  • 03 Mar 2014
  • HBS Case

Decommoditizing the Canned Tomato

in the canned goods aisle of a stateside supermarket? That's one of the questions Mary L. Shelman, director of Harvard Business School's Agribusiness Program, explores in the case study Mutti S.p.a., coauthored with colleagues Senior... View Details
Keywords: by Maggie Starvish; Agriculture & Agribusiness; Food & Beverage; Retail
  • 01 Mar 2004
  • What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

Summing Up This month's column presented two views of the importance of customer loyalty management, one challenging its feasibility and long-term impact (Michael Treacy, Double Digit Growth) and one... View Details
Keywords: by James Heskett
  • 18 Oct 2018
  • Research & Ideas

How to Use Free Shipping as a Competitive Weapon

given that they're exchanging what they hope is a boost in demand for sure losses on the logistics side," says Harvard Business School Assistant Professor Donald Ngwe. Shipping Fees and Product... View Details
Keywords: by Kristen Senz; Retail
  • 05 Aug 2024
  • Research & Ideas

Watching for the Next Economic Downturn? Follow Corporate Debt

widespread distress: Corporate credit quality and growth, says Harvard Business School Professor Victoria Ivashina. “It's only in the US in 2007 and 2008 that we observed the... View Details
Keywords: by Rachel Layne
  • 05 Dec 2007
  • Sharpening Your Skills

Sharpening Your Skills: Managing Marketing

can be low growth and declining margins. The key challenge in aligning marketing activities with corporate strategy is to develop a set of metrics to be used by top executives View Details
  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

money service grew to about 400 million subscribers. Lesson 3: Get agents on board Mobile money operators need to treat their sales agents well, providing financial incentives and making them feel strongly invested in the success of the... View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 03 Dec 2012
  • HBS Case

HBS Cases: Against the Grain

activism and unwillingness to compromise, however, makes him a divisive character among business leaders who share his principles but question the ultimate effectiveness of his approach. Is it in their... View Details
Keywords: by Martha Lagace; Food & Beverage
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