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  • 08 Aug 2017
  • First Look

First Look at Research and Ideas, August 8, 2017

if any, should be made to adapt to a chosen market. Given high levels of piracy in the music industry, students are not only able to explore the value creation aspects of AKB48, but also the value-capture features of its business model.... View Details
Keywords: Sean Silverthorne
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

transfer ownership to assets like digital art and music tracks, and also help make it clear who the owners are, so they can coalesce into communities. Moreover, NFTs are programmable—which makes it possible to expand their features and... View Details
Keywords: by HBS News
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

about the changing nature of careers and changing preferences people have for structuring their personal and professional lives. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=409060 The Globalization of East Asian... View Details
Keywords: Martha Lagace
  • 27 Mar 2012
  • First Look

First Look: March 27

Purchase this supplement:http://cb.hbsp.harvard.edu/cb/product/311087-PDF-ENG Music and the (Real) World: Thirty Years of MTV Mukti Khaire and Eleanor KenyonHarvard Business School Case 812-041 The case is useful for teaching students the... View Details
Keywords: Carmen Nobel
  • 27 May 2009
  • First Look

First Look: May 27, 2009

significant challenges. The case pays particular attention to the four men's evolving identities as musical artists and to the tradeoffs that have accompanied their fame and larger social commitments. The case takes up the evolution of... View Details
Keywords: Martha Lagace
  • 25 Feb 2015
  • Lessons from the Classroom

Scholars and Students Unpack the Digital Business Revolution

music to advertising to industrial products. (A course segment on organizations that tried to change and failed—like Nokia—is also included.) "We talk about why Google would buy Nest—a thermostat company—and how it is also getting... View Details
Keywords: by Julia Hanna; Education; Technology
  • 29 Oct 2014
  • Research & Ideas

Inventing Products is Less Valuable Than Inventing Ideas

primary or generative appropriability. By contrast, years later, Apple broke new ground in the creation of the iPod, a simple portable device that allowed users to play music through a digital library. But it didn't stop there. Realizing... View Details
Keywords: by Michael Blanding; Technology
  • 17 Aug 2011
  • Research & Ideas

Protecting against the Pirates of Bollywood

movies—represents an estimated loss to music and movie companies of up to $180 million a year in India. Plagiarism-—making films based on the ideas, plots, characters, and other "inspirations" from famous films—results in an... View Details
Keywords: by Kim Girard; Motion Pictures & Video
  • 22 May 2012
  • First Look

First Look: May 22

than $1 billion each and changed their focus from record retailing and music production to a broader one based on airlines, health, financial services, mobile, and media businesses. In addition, Virgin had been able to apply the Virgin... View Details
Keywords: Sean Silverthorne
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

will in fact homogenize consumption patterns, and a few superstar products will emerge as winners in the market place. In this study, using two large customer transactions data sets obtained from an online music service and an online DVD... View Details
Keywords: Martha Lagace
  • 13 Feb 2017
  • Research & Ideas

Paid Search Ads Pay Off for Lesser-Known Restaurants

maybe they don’t. Why don’t we collaborate on an experiment testing their impact?” That was music to Donaker’s ears. Yelp had run experiments to optimize advertisements and had consultants try to figure out the impact of ads. But in the... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

Apple Computer knows how to make headlines. The company is celebrating the 20th anniversary of the Macintosh and is enjoying the fruits of its launch into the digital entertainment business. In its December quarter, Apple sold 730,000 iPods. And the iTunes View Details
Keywords: by Sean Silverthorne
  • 07 Aug 2000
  • Research & Ideas

Rocket Science Retailing

that have not been shipped. This process of reading and reacting to market signals has improved CompUSA's ability to match supply with demand. Finally, book and music retailer Borders Group uses historical sales data to customize the... View Details
Keywords: by Marshall L. Fisher, Ananth Raman & Anna Sheen McClelland; Retail
  • 30 Oct 2005
  • Research & Ideas

Tuning Jobs to Fit Your Company

questions correspond to what I call the four basic spans of a job: control, accountability, influence, and support. Each span can be adjusted so that it is narrow or wide or somewhere in between. I think of the adjustments as being made on sliders, like those found on... View Details
Keywords: by Robert Simons
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=608170 Kenny Kahn at Muzak (A) Harvard Business School Case 408-057 Founded in 1934, Muzak pioneered the industry of background music. Equipped with propriety technology and a vast View Details
Keywords: Martha Lagace
  • November 2017
  • Teaching Note

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455. On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
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Wells, John R., and Gabriel Ellsworth. "Reinventing Best Buy." Harvard Business School Teaching Note 718-442, November 2017.
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

too, have drawn practical lessons from artistic methods in design (Bolland and Collopy, 2004), music (Hackman, 2002; Zander and Zander, 1998), theatre (Austin and Devin, 2003), and other areas. Scholars have also proposed art principles... View Details
Keywords: Martha Lagace
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
  • 20 Jun 2016
  • Research & Ideas

When Predicting Other People's Preferences, You're Probably Wrong

participants imagining that an average consumer wanted to create a five-song playlist from five specific musical genres. Their task: Predict how many songs the consumer would pick from each genre. Next, in a callback to the first study,... View Details
Keywords: by Carmen Nobel; Retail
  • 16 Nov 2009
  • Research & Ideas

The Times Captures History of American Business

advent of the iPod is fascinating [October 24, 2001: "Apple Introduces What It Calls an Easier to Use Portable Music Player"]. So is the piece on "pocket phones" [September 25, 1991: "Where Silence Was Golden,... View Details
Keywords: by Martha Lagace; Journalism & News
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