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  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

clubs," we show that 1) fees serve as a signal of price discounts, such that stores that charge fees are perceived as offering better deals for identical items; 2) the presence of fees can increase consumer spending and overall store... View Details
Keywords: Martha Lagace
  • 02 Sep 2014
  • First Look

First Look: September 2

investigation into many aspects of service management. For example, while product design and development have received a great deal of attention, the subject of service design has not been very visible in the research literature. There... View Details
Keywords: Sean Silverthorne
  • 20 Feb 2007
  • First Look

First Look: February 20, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807018 Goodyear and the Threat of Government Tire Grading Harvard Business School Case 707-494 In the spring of 1977, Goodyear CEO Charles J. Pilliod Jr. was looking at an View Details
Keywords: Martha Lagace
  • 20 Jan 2003
  • Research & Ideas

Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School

can spoil the barrel, I think we have to look at the nature of the barrel, not just the apples. Organizational design, structure, and culture do play a role and almost always have in corporate scandals. Companies that get into trouble often do so because of minimal... View Details
Keywords: by Garry Emmons
  • 11 Feb 2014
  • First Look

First Look: February 11

which are situations where information, supplies, or equipment needed for patient care are insufficient. However, little is known about underlying causes of operational failures and what hospitals can do to reduce their occurrence. To address this gap, we examined the... View Details
Keywords: Sean Silverthorne
  • 28 Oct 2014
  • First Look

First Look: October 28

  Publications October 2014 John Wiley & Sons International Strategy: Context, Concepts and Implications By: Collis, David J. Abstract—This book is designed for every student who will be involved in managing and advising companies... View Details
Keywords: Carmen Nobel
  • 06 Aug 2020
  • Research & Ideas

Who Will Give You the Best Professional Guidance?

What’s the difference between having an adviser, external coach, internal coach, and therapist? Should I join a peer support group? I’m often asked these questions. With so many options these days it’s hard to know which to choose or how... View Details
Keywords: by Julia B. Austin
  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

Working Papers Diversification of Chinese Companies: An International Comparison Authors: Joseph P.H. Fan, Jun Huang, Felix Oberholzer-Gee, Troy D. Smith, and Mengxin Zhao Abstract Purpose—This paper provides a systematic comparison of... View Details
Keywords: Martha Lagace
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

brand strategies. They looked to emerging international markets to fuel growth and broaden their portfolios of alternate beverages like tea, juice, sports drinks, energy drinks, and bottled water. Coca-Cola and Pepsi-Cola had vied for the... View Details
Keywords: Sean Silverthorne
  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

challenges. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=908049   PublicationsConstructivism as an Approach to International Political Economy Author:Rawi Abdelal Publication:In Handbook of View Details
Keywords: Martha Lagace
  • 12 Oct 1999
  • Research & Ideas

Women Leading Business: A New Kind of Conversation

seemed to be a different kind of conversation going on among the women. I thought it would be worthwhile to bring a group of them together to pursue these conversations further. In addition, I knew that there were (and are) a lot of programs for women around the... View Details
Keywords: Re: Myra M. Hart & Cynthia A. Montgomery
  • 20 Aug 2001
  • Research & Ideas

Making an Ally of Uncle Sam

influence them. More specifically, this approach steers attention away from the political processes whereby administrative policies are formed and implemented . . . . These difficulties are compounded by the typical simplifying device of ignoring the View Details
Keywords: by Michael Watkins, Mickey Edwards & Usha Thakrar
  • 16 Sep 2014
  • First Look

First Look: September 16

an important driver of solo deal outcomes. Publisher's link: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2159229 September 2014 Multidisciplinary Insights from New AIB Fellows Business History and the Impact of MNEs on Host... View Details
Keywords: Sean Silverthorne
  • 29 Jun 2017
  • Research & Ideas

Why Uber Is Worth Saving and How To Do It

internal culture. It becomes every person for himself,” says Kanter. Kanter says it was certainly time for Kalanick to go—and she’s hoping the company’s brash way of doing business falls away with him. She believes Uber is suffering from... View Details
Keywords: by Dina Gerdeman; Transportation
  • 17 Jul 2006
  • Lessons from the Classroom

Developing a Strategy for Digital Convergence

and Doris Starr Professor of International Business Administration at Harvard Business School and an expert in technology strategy. So when Yoffie began a three-year effort to update an HBS elective course on strategy development in... View Details
Keywords: by Sean Silverthorne; Computer; Education
  • 17 Sep 2024
  • Research & Ideas

Advice for the New CEO: Talk to Your Employees Early and Often

CEOs have never had so many ways to communicate with their employees. But despite the availability of Slack, internal newsletters, and virtual town hall meetings, organizations can still go quiet. One of the most common culprits: Major... View Details
Keywords: by Ami Albernaz
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

It was hardly the first industrial conglomerate to spin off major divisions; Tyco International PLC, ITT Corporation, Illinois Tool Works, Johnson Controls, and Ingersoll-Rand PLC had made similar moves in recent memory. However, its... View Details
Keywords: by Sean Silverthorne
  • 11 Dec 2007
  • First Look

First Look: December 11, 2007

eight major North American and European financial services companies as well as an international internet survey in collaboration with journals and organizations. The present paper gives an overview of the initial findings of 61... View Details
Keywords: Martha Lagace
  • 21 Aug 2000
  • Research & Ideas

Faculty Research Looks to Latin America

discuss research possibilities in more depth. Below are snapshot summaries of their presentations. Globalization And Fdi A native of Costa Rica, Professor Laura Alfaro teaches the Business, Government and the International Economy... View Details
Keywords: by Martha Lagace
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

In a new book, Breakthrough International Negotiation: How Great Negotiators Transformed the World's Toughest Post-Cold War Conflicts, Harvard Business School professor Michael Watkins dissects the art of give-and-take. This excerpt... View Details
Keywords: by Michael Watkins

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