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Show Results For
- All HBS Web
(866)
- News (134)
- Research (667)
- Multimedia (3)
- Faculty Publications (234)
- 08 Mar 2012
- Working Paper Summaries
Customer-Driven Misconduct: How Competition Corrupts Business Practices
- 16 May 2023
- HBS Case
How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’
workers like his father a share of the profits and get them to think like owners. The case studies, written by HBS Professor Dennis Campbell and assistant professor Ethan Rouen, describe the sea change in motivation that happens when... View Details
Keywords: by Avery Forman
- April 2022 (Revised August 2022)
- Case
Conflicts of Interest at Uptown Bank
By: Jonas Heese
In 2013, two employees debated whether to blow the whistle on their employer, Bell Bank, after completing an internal review that revealed undisclosed conflicts of interest. Bell Bank’s Asset Management business disproportionately invested clients’ money in Bell Bank’s... View Details
Keywords: Whistleblower; Whistleblowing; Mutual Funds; Conflicts Of Interest; Decision Making; Decisions; Judgments; Ethics; Moral Sensibility; Values and Beliefs; Finance; Financial Institutions; Banks and Banking; Financial Management; Investment; Investment Funds; Governance; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Compliance; Governance Controls; Policy; Law; Legal Liability; Social Psychology; Motivation and Incentives; Perception; Perspective; Trust; Financial Services Industry; North and Central America; United States
Heese, Jonas. "Conflicts of Interest at Uptown Bank." Harvard Business School Case 122-022, April 2022. (Revised August 2022.)
- June 2011
- Supplement
Arck Systems (F)
By: Ian Larkin
The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star” performers. The cases track a... View Details
Larkin, Ian. "Arck Systems (F)." Harvard Business School Supplement 911-073, June 2011.
- 01 Aug 2023
- What Do You Think?
As Leaders, Why Do We Continue to Reward A, While Hoping for B?
teamwork for the benefit of the organization but provide incentives for individual performance. Or we hope that employees will exhibit individual initiative in solving problems and dealing with unplanned situations, but we don’t recognize... View Details
Keywords: by James Heskett
- March 2010
- Article
Interpersonal Authority in a Theory of the Firm
This paper develops a theory of the firm in which a firm's centralized asset ownership and low-powered incentives give the manager, as an equilibrium outcome, interpersonal authority over employees (in a world with open disagreement). The paper thus provides... View Details
Keywords: Theory; Assets; Ownership; Motivation and Incentives; Governance Controls; Power and Influence; Projects; Perspective; Employees
Van den Steen, Eric J. "Interpersonal Authority in a Theory of the Firm." American Economic Review 100, no. 1 (March 2010): 466–490.
- March 2011 (Revised June 2011)
- Supplement
Arck Systems (C)
By: Ian Larkin
The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a... View Details
Keywords: Change; Framework; Compensation and Benefits; Employees; Management; Organizational Design; Outcome or Result; Performance Evaluation; Sales; Motivation and Incentives; System; Applications and Software
Larkin, Ian. "Arck Systems (C)." Harvard Business School Supplement 911-058, March 2011. (Revised June 2011.)
- Web
Resumes & Cover Letters - Alumni
Template: Chronological/Functional Hybrid (login required) Sample: Accomplishment Focus Resume (login required) Cover Letter Writing It is essential to send a cover letter with your resume to provide a recruiter with insight into your qualifications, experience, and... View Details
- June 2024
- Supplement
Pal's Sudden Service (B)
By: Gary P. Pisano, Francesca Gino and Ruth Page
Pre-Abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.
Abstract: Pal's Sudden Service has developed a unique operating model and organizational culture in the quick service... View Details
Abstract: Pal's Sudden Service has developed a unique operating model and organizational culture in the quick service... View Details
Keywords: Growth and Development Strategy; Organizational Culture; Motivation and Incentives; Service Operations; Food and Beverage Industry; Service Industry
Pisano, Gary P., Francesca Gino, and Ruth Page. "Pal's Sudden Service (B)." Harvard Business School Multimedia/Video Supplement 917-701, June 2024.
- Program
Growing as a Purposeful Leader
leader able to deal with increasing demands and complex challenges Lead in an era in which the mission of leaders has broadened considerably Change the way you think about your company and your role as a leader Leverage your motivations... View Details
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
events, messenger dislike is correlated with the belief that the messenger had malevolent motives (Studies 5A, 5B, & 5C). Studies 6A & 6B go further, manipulating messenger motives independently from... View Details
Keywords: Dina Gerdeman
- 22 May 2007
- First Look
First Look: May 22, 2007
J. Gomes, Laurence J. Kotlikoff, and Luis M. Viceira Abstract Governments are known for procrastinating when it comes to resolving painful policy problems. Whatever the political motives for waiting to decide, procrastination distorts... View Details
Keywords: Martha Lagace
- 15 Aug 2023
- Research & Ideas
Why Giving to Others Makes Us Happy
donating a lump sum, and telling employees after that fact. “That’s not likely going to feel as good,” Whillans says. 2. People prefer to have a choice about helping others People seem to express greater happiness when they have control... View Details
Keywords: by Michael Blanding
- 05 Dec 2011
- Research & Ideas
It’s Alive! Business Scholars Turn to Experimental Research
very rational view of people, and workers were almost considered like widgets," says Assistant Professor Ian Larkin, a member of the NOM Unit. His experimental research suggests that social comparisons are a bigger workplace motivator... View Details
Keywords: by Carmen Nobel
- 29 Jun 2007
- First Look
First Look: June 29, 2007
under in the biggest corporate scandal in South African history. In one day, Sekunjalo's stock dropped 44%. Surve, already a very public figure in South Africa, had to decide what to do, especially what to tell his loyal employees who had... View Details
Keywords: Martha Lagace
- Article
Organizational Beliefs and Managerial Vision
Can managers have an impact on their firm that goes beyond their direct actions and decisions? This article shows that a manager with strong beliefs about the right course of action will attract, through sorting in the labor market, employees with similar beliefs. This... View Details
Keywords: Organizations; Goals and Objectives; Decisions; Labor; Markets; Employees; Motivation and Incentives; Recruitment; Risk and Uncertainty; Values and Beliefs
Van den Steen, Eric J. "Organizational Beliefs and Managerial Vision." Journal of Law, Economics & Organization 21, no. 1 (April 2005): 256–283. (Reprinted in The Economics of Organisation and Bureaucracy, Peter M. Jackson (ed.), Edward Elgar (Cheltenham, UK), 2013.)
- 19 Dec 2023
- Research & Ideas
$15 Billion in Five Years: What Data Tells Us About MacKenzie Scott’s Philanthropy
public policy and management at the Harvard Kennedy School of Government. Brian Trelstad is the William Henry Bloomberg Senior Lecturer of Business Administration at Harvard Business School. Ethan Tran is an undergraduate student at Harvard College. Disclosures:... View Details
- November 2013
- Article
Simplification and Saving
By: John Beshears, James J. Choi, David Laibson and Brigitte C. Madrian
The daunting complexity of important financial decisions can lead to procrastination. We evaluate a low-cost intervention that substantially simplifies the retirement savings plan participation decision. Individuals received an opportunity to enroll in a retirement... View Details
Keywords: Retirement Savings; Simplification; Procrastination; Behavioral Economics; Saving; Motivation and Incentives; Retirement
Beshears, John, James J. Choi, David Laibson, and Brigitte C. Madrian. "Simplification and Saving." Journal of Economic Behavior & Organization 95 (November 2013): 130–145.
- March 2011 (Revised June 2011)
- Supplement
Arck Systems (D)
By: Ian Larkin
The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a... View Details
Larkin, Ian. "Arck Systems (D)." Harvard Business School Supplement 911-059, March 2011. (Revised June 2011.)
- 22 Aug 2012
- Working Paper Summaries
A Randomized Field Study of a Leadership WalkRounds™-Based Intervention
Background: Leadership WalkRounds have been widely adopted as a technique for improving patient safety and safety climate. WalkRounds involve senior managers directly observing frontline work and soliciting employees' ideas about improvement opportunities. However, the... View Details