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  • All HBS Web  (10,130)
    • People  (41)
    • News  (3,271)
    • Research  (4,107)
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    • Multimedia  (164)
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  • March – April 2007
  • Article

Brokerage, Boundary Spanning, and Leadership in Open Innovation Communities

Keywords: Leadership; Innovation and Invention; Civil Society or Community
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Fleming, Lee, and David M. Waguespack. "Brokerage, Boundary Spanning, and Leadership in Open Innovation Communities." Organization Science 18, no. 2 (March–April 2007): 165–180.
  • 2022
  • Case

Marathon Petroleum and Southwest Detroit: The Intersection of Community and Environment

By: Andrew J. Hoffman
Environmental racism describes the unequal burden of environmental hazards placed on disadvantaged communities through systems, policies, and practices. In such a situation, these people disproportionately live close to sources of toxic waste-what are referred to as... View Details
Keywords: Environmental Regulation; Pollutants; Pollution; Equality and Inequality; Social Issues; Poverty; Race; Health Disorders; Ethics
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Hoffman, Andrew J. "Marathon Petroleum and Southwest Detroit: The Intersection of Community and Environment." William Davidson Institute Case 2-652-482, 2022.
  • March 2011
  • Case

Cash Flow Productivity at PepsiCo: Communicating Value to Retailers

PepsiCo developed a new metric that better measured the value added by Pepsi products than did gross margin, the traditional metric used by retailers to determine shelf space and promotional activity. The new metric, cash flow productivity, captured the value of... View Details
Keywords: Customer Relationship Management; Cash Flow; Measurement and Metrics; Distribution; Performance Productivity; Value Creation; Food and Beverage Industry; Retail Industry
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Martinez Jerez, F. Asis, and Lisa Brem. "Cash Flow Productivity at PepsiCo: Communicating Value to Retailers." Harvard Business School Case 111-069, March 2011.
  • July 1983
  • Background Note

Brave New World: Note on the Data Communications Marketplace--1983

By: John F. Cady and Frank V. Cespedes
Keywords: Information Industry
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Cady, John F., and Frank V. Cespedes. "Brave New World: Note on the Data Communications Marketplace--1983." Harvard Business School Background Note 584-006, July 1983.
  • April 2025
  • Article

Dynamic Silos: Increased Modularity and Decreased Stability in Intra-organizational Communication Networks During the COVID-19 Pandemic

By: Tiona Zuzul, Emily Cox Pahnke, Jonathan Larson, Christopher White, Patrick Bourke, Nicholas Caurvina, Neha Parikh Shah, Fereshteh Amini, Youngser Park, Joshua Vogelstein, Jeffrey Weston and Carey E. Priebe
Workplace communications around the world were drastically altered by COVID-19, related work-from-home orders, and the rise of remote work. To understand these shifts, we analyzed aggregated, anonymized metadata from over 360 billion emails within 4,361 organizations... View Details
Keywords: Remote Work; COVID-19; Communication Technology; Organizational Change and Adaptation
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Zuzul, Tiona, Emily Cox Pahnke, Jonathan Larson, Christopher White, Patrick Bourke, Nicholas Caurvina, Neha Parikh Shah, Fereshteh Amini, Youngser Park, Joshua Vogelstein, Jeffrey Weston, and Carey E. Priebe. "Dynamic Silos: Increased Modularity and Decreased Stability in Intra-organizational Communication Networks During the COVID-19 Pandemic." Management Science 71, no. 4 (April 2025): 3428–3448.
  • May–June 2023
  • Article

A New Approach to Building Your Personal Brand: How to Communicate Your Value

By: Jill Avery and Rachel Greenwald
For better or worse, in today’s world everyone is a brand. Whether you’re applying for a job, asking for a promotion, or writing a dating profile, your success will depend on getting others to recognize your value. So you need to get comfortable marketing... View Details
Keywords: Personal Brand; Influencer Marketing; Leadership Development; Marketing; Brands and Branding; Identity; Reputation; Competency and Skills
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Avery, Jill, and Rachel Greenwald. "A New Approach to Building Your Personal Brand: How to Communicate Your Value." Harvard Business Review 101, no. 3 (May–June 2023): 147–151.
  • September 2016
  • Article

Communicating Value in Healthcare Using Radar Charts: A Case Study of Prostate Cancer

By: Nikhil G. Thaker, Tariq N. Ali, Michael E. Porter, Thomas W. Feeley, Robert S. Kaplan and Steven J. Frank
Question: Can we create a value-based tool to visualize the outcomes and cost of various treatments that could facilitate patient-centered decision making?

Summary Answer: We developed a standardized value framework by using radar charts to visualize and... View Details
Keywords: Decision Making; Health Care and Treatment; Health Industry
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Thaker, Nikhil G., Tariq N. Ali, Michael E. Porter, Thomas W. Feeley, Robert S. Kaplan, and Steven J. Frank. "Communicating Value in Healthcare Using Radar Charts: A Case Study of Prostate Cancer." Journal of Oncology Practice 12, no. 9 (September 2016): 813–820.
  • July 2025
  • Teaching Note

Greenwood Online: A Fin-Tech Service for Culture and Community

By: James Riley and Bernal Cortés
In 2020, Ryan Glover and Paul Judge launched Greenwood, a fintech startup designed to counter systemic racial discrimination in the American banking ecosystem by offering accessible financial services tailored to Black and Brown communities, but available to all.... View Details
Keywords: Purpose; Identity; Cultural Branding; Impression Management; Organization Behavior; Strategic Alignment; Start-up; Mission and Purpose; Decision Making; Decisions; Marketing Strategy; Organizational Structure; Banking Industry; United States
Citation
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Riley, James, and Bernal Cortés. "Greenwood Online: A Fin-Tech Service for Culture and Community." Harvard Business School Teaching Note 426-019, July 2025.
  • 1986
  • Chapter

Alternative Limited Communication Systems: Centralization vs. Interchange of Information

By: Jerry R. Green and Jean-Jacques Laffont
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Green, Jerry R., and Jean-Jacques Laffont. "Alternative Limited Communication Systems: Centralization vs. Interchange of Information." In Uncertainty, Information and Communication: Essays in Honor of Kenneth J. Arrow, Volume 3, edited by Walter P. Heller, Ross M. Starr, and David A. Starrett. Cambridge, England: Cambridge University Press, 1986.
  • March 2010 (Revised February 2011)
  • Case

Cognizant 2.0: Embedding Community and Knowledge Into Work Processes

By: Robert G. Eccles and Thomas H. Davenport
Knowledge management has been a high priority for Cognizant Technology Solutions since its inception since its global delivery model requires the global sharing of knowledge. Its first major tool was called the Knowledge Management Appliance but as Web 2.0 tools came... View Details
Keywords: Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Product Development; Service Delivery; Business Processes; Organizational Structure; Cooperation; Information Technology Industry
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Eccles, Robert G., and Thomas H. Davenport. "Cognizant 2.0: Embedding Community and Knowledge Into Work Processes." Harvard Business School Case 410-084, March 2010. (Revised February 2011.)
  • March 1994 (Revised March 1995)
  • Teaching Note

Amelia Rogers at Tassani Communications (A) and (B) TN

By: Linda A. Hill and Katherine Seger Weber
Teaching Note for (9-492-034) and (9-492-035). View Details
Keywords: Telecommunications Industry
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Hill, Linda A., and Katherine Seger Weber. "Amelia Rogers at Tassani Communications (A) and (B) TN." Harvard Business School Teaching Note 494-098, March 1994. (Revised March 1995.)
  • 1999
  • Working Paper

How Communication Links Influence Coalition Bargaining: A Laboratory Investigation

By: Gary E. Bolton, Kalyan Chatterjee and Kathleen L. McGinn
Citation
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Bolton, Gary E., Kalyan Chatterjee, and Kathleen L. McGinn. "How Communication Links Influence Coalition Bargaining: A Laboratory Investigation." Harvard Business School Working Paper, No. 97-083, April 1999.
  • April 2016
  • Teaching Note

Advanced Leadership Pathways: Junko Yoda and Her Collaboration to Address Sex Trafficking in Asia

By: Rosabeth Moss Kanter, Ai-Ling Jamila Malone and Tessa Natanay Hamilton
Following a successful career as the first female Vice President of Goldman Sachs in Asia, Junko Yoda became a 2010 Advanced Leadership Fellow at Harvard University. During her fellowship, she set out to promote awareness, and prevent and alleviate the effects of human... View Details
Keywords: Crime; Business And Community; Community Impact; Communities; Economic Development; Innovation; Leadership; Change Management; Crime and Corruption; Social Entrepreneurship; Business and Community Relations; Gender; Asia
Citation
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Kanter, Rosabeth Moss, Ai-Ling Jamila Malone, and Tessa Natanay Hamilton. "Advanced Leadership Pathways: Junko Yoda and Her Collaboration to Address Sex Trafficking in Asia." Harvard Business School Teaching Note 316-038, April 2016.
  • 2014
  • Working Paper

Mobilizing Culture for Public Action: Community Participation and Child Rights in Rural Uttar Pradesh

By: Akshay Mangla
Community-based initiatives that work to empower the poor and promote their participation have gained strong support among scholars and practitioners of development. Yet the questionable assumptions about culture and development that inform these initiatives render it... View Details
Keywords: India; Culture; Child Rights; Caste Relations; Child Education; Child Health; India
Citation
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Mangla, Akshay. "Mobilizing Culture for Public Action: Community Participation and Child Rights in Rural Uttar Pradesh." Harvard Business School Working Paper, No. 14-100, April 2014.
  • 24 Jul 2000
  • Research & Ideas

Linking the Globe: The Role of Media and Communications

If proof was needed that change is afoot in the worldwide media industry, it came in the form of late alterations to a panel on the subject at the HBS Global Alumni Conference. CEOs Jean-Marie Messier of France's Vivendi and Thomas Middlehof of Germany's Bertelsmann... View Details
Keywords: by Kenneth Liss; Information; Publishing; Journalism & News; Media & Broadcasting
  • 2019
  • Article

Industrie-Holding: Creating a Community of Interest among Swiss 'Multinationals'

By: Sabine Pitteloud
This article focuses on the genesis and evolution of Industrie-Holding, a federation of Swiss multinationals, from 1942 onwards. Thanks to recent donations from the Alusuisse and Hero archives, historians now have access to the minutes of the Industrie-Holding... View Details
Keywords: Business & Government Relations; Multinationals; Lobbying; Business and Government Relations; Multinational Firms and Management; Switzerland
Citation
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Pitteloud, Sabine. "Industrie-Holding: Creating a Community of Interest among Swiss 'Multinationals'." Schweizerische Zeitschrift für Geschichte = Revue suisse d'histoire 69, no. 3 (2019).
  • June 2012
  • Article

Meta-organization Design: Rethinking Design in Interorganizational and Community Contexts

By: Ranjay Gulati, P. Puranam and Michael Tushman
This article provides conceptual foundations for analyzing organizations comprising multiple legally autonomous entities, which we call meta-organizations. We assess the antecedents of the emergence of such collectives and the design choices they entail. The article... View Details
Keywords: Organizational Design
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Gulati, Ranjay, P. Puranam, and Michael Tushman. "Meta-organization Design: Rethinking Design in Interorganizational and Community Contexts." Special Issue on Strategy and the Design of Organizational Architecture edited by R. Gulati, P. Puranam, M. Tushman. Strategic Management Journal 33, no. 6 (June 2012): 571–586.
  • February 2014
  • Teaching Note

Community Health Workers in Zambia: Incentive Design and Management

By: Nava Ashraf and Kristin Johnson
Keywords: Developing Countries and Economies; Training; Health Care and Treatment; Compensation and Benefits; Recruitment; Selection and Staffing; Mission and Purpose; Non-Governmental Organizations; Motivation and Incentives; Health Industry; Zambia
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Ashraf, Nava, and Kristin Johnson. "Community Health Workers in Zambia: Incentive Design and Management." Harvard Business School Teaching Note 914-024, February 2014. (Request a courtesy copy.)
  • 2003
  • Working Paper

How Communication Links Influence Coalition Bargaining: A Laboratory Investigation

By: Gary E. Bolton, Kalyan Chatterjee and Kathleen L. McGinn
Citation
Related
Bolton, Gary E., Kalyan Chatterjee, and Kathleen L. McGinn. "How Communication Links Influence Coalition Bargaining: A Laboratory Investigation." Harvard Business School Working Paper, No. 03-204, June 2003.
  • 2000
  • Working Paper

How Communication Links Influence Coalition Bargaining: A Laboratory Investigation

By: Gary E. Bolton, Kalyan Chatterjee and Kathleen L. McGinn
Citation
Related
Bolton, Gary E., Kalyan Chatterjee, and Kathleen L. McGinn. "How Communication Links Influence Coalition Bargaining: A Laboratory Investigation." Harvard Business School Working Paper, No. 01-009, August 2000.
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