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Show Results For
- All HBS Web
(2,107)
- People (1)
- News (536)
- Research (1,310)
- Events (8)
- Multimedia (23)
- Faculty Publications (737)
- 23 Jul 2008
- Sharpening Your Skills
Sharpening Your Skills: Balanced Scorecard in Action
professor and Balanced Scorecard guru Robert S. Kaplan introduces BSC Customer Profitability Metrics. From Balanced Scorecard Report. Key concepts include: In their zeal to delight customers, some companies actually lose money with them... View Details
- 27 Jul 2010
- First Look
First Look: July 27
supplement:http://cb.hbsp.harvard.edu/cb/product/911406-PDF-ENG Social Strategy Exercise Mikołaj Jan PiskorskiHarvard Business School Exercise 710-472 This note outlines the process of designing a social strategy. Purchase this... View Details
Keywords: Martha Lagace
- 29 Jun 2009
- Sharpening Your Skills
Sharpening Your Skills: Leading Change
retrenchment; think growth. Key concepts include: Companies that survive the financial crisis by identifying and exploiting innovation will serve as economic growth engines in the future—and will be the industry leaders of tomorrow. This... View Details
Keywords: by Staff
- 22 Jan 2008
- Research & Ideas
New Challenges in Leading Professional Services
past, the work of PSFs was a gentleman's game—and now it's blood sport." Adding to the problem is the fact that many current leaders are overwhelmed trying to balance their dual roles of producer and manager. What's needed, DeLong and coauthors HBS professor... View Details
- 01 Jun 2010
- Sharpening Your Skills
Sharpening Your Skills: Social Reporting
reporting of financial and nonfinancial performance in order to improve sustainable strategy. HBS senior lecturer Robert G. Eccles and coauthor Michael P. Krzus explain the benefits and value of the One Report method. Plus: book excerpt.... View Details
Keywords: by Staff
- 26 Jun 2000
- Research & Ideas
What’s an Internet Business Model? Ask a Health Care Professional
business: customers, products, value propositions, the capabilities and advantages any player brings that will allow the plans to meet success. And while businesses have always used a "platform" of technology of one kind or another to deliver products and services, the... View Details
- 10 Aug 2011
- Research & Ideas
HBS Faculty Views on Debt Crisis
ironic, given that in 2008 and 2009, they were given a hard time for issuing excessively positive ratings of structured products based on home mortgages that turned sour. Whatever they do, someone gets mad. That said, the mistakes on structured products were a historic... View Details
Keywords: by Staff
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
academics talk a good game about the need for interdisciplinary thinking, but we usually fall back on the strengths (or prejudices) of our primary discipline. Chandler was heavily influenced by sociologists such as Max Weber and Talcott... View Details
Keywords: by Sean Silverthorne
- 12 Feb 2013
- First Look
First Look: Feb. 12
views on the ethicality of a favored company, and were less influenced by motivated factors than when under separate evaluations. Book: The Business of Business Schools: Restoring a Focus on Competing to Win Authors:Simons, View Details
Keywords: Sean Silverthorne
- 19 Oct 2021
- Research & Ideas
Fed Up Workers and Supply Woes: What's Next for Dollar Stores?
stores,” which now outnumber all of the Starbucks and McDonald’s in the United States combined. They will account for 40 percent of all new store openings this year, according to a Coresight Research report. Willy Shih, the Robert and... View Details
- 06 Mar 2013
- What Do You Think?
Who Should Manage Our Work Time?
Summing Up Who Will Save Us From Our Work Habits? We have a problem in the workplace. Some of it is being forced upon us by forces in society. Some of it is of our own making. But we face increasing challenges in managing our work time... View Details
Keywords: by James Heskett
- 20 Oct 2003
- Research & Ideas
Gaps in the Historical Record: Development of the Electronics Industry
In a recently published book on current international research in business history, edited by Harvard Business School professor Geoffrey Jones, HBS professor emeritus Alfred D. Chandler Jr. contributed an essay on the opportunities... View Details
- 26 May 2003
- Research & Ideas
When Silence Spells Trouble at Work
pressure to keep silent that's created by differences in rank. How easy it is for a boss to send a powerful signal that a worker should be quiet. Take the case of Robert and Linda. View Details
Keywords: by Leslie A. Perlow
- 30 May 2007
- Research & Ideas
Health Care Under a Research Microscope
operating room, have been studied by HBS faculty. Amy Edmondson has looked at organizational learning in hospital intensive care units; Gary Pisano and Robert Huckman studied technology adoption and teamwork... View Details
- 02 Feb 2004
- What Do You Think?
Leadership: A Matter of Sustaining or Eliminating Groupthink?
doers at the senior levels of management." Advice to leaders in formulating decisions was provided by Keith Pinto, who opined that "Encouraging mavericks, risk takers, and soul searching questions is part of the chaos that... View Details
Keywords: by James Heskett
- 03 Mar 2010
- What Do You Think?
To What Degree Does “Identity” Affect Economic Performance?
Summing Up Is "identity" a victim of competitiveness? A recent study of organizational behavior published by Timothy Kieningham and Lerzan Toksoy shows that employees' perceptions of their employers' levels of commitment to them... View Details
Keywords: by Jim Heskett
- 05 Oct 2016
- What Do You Think?
Can the US Economy Regain the Growth and Prosperity of the Past?
scenario is. The fact is that the US appears to have settled into a 2 percent growth rate at most, even in a recovery where higher rates of growth might be expected. An important examination of long-term US growth rates by a respected... View Details
Keywords: by James Heskett
- 26 Nov 2001
- Research & Ideas
Women Entrepreneurs Use Springboard for Funding
What do a health food manufacturer, an infectious-diseases specialist and a content-management expert have in common? Answer: All are women, all are entrepreneurs. And by virtue of being women and entrepreneurs they share one... View Details
Keywords: by Martha Lagace
- 07 Apr 2003
- Research & Ideas
XTV: Xerox’s Attempted Recovery From “Fumbling the Future”
businesses. In reorganizing to capitalize on its technology, Xerox created a new entity in 1989, headed by Robert Adams, that effectively established a third phase for managing spin-offs. Adams had created a... View Details
Keywords: by Henry Chesbrough
- September 2018 (Revised November 2018)
- Case
From Beirut With Love (A)
By: Christina R. Wing, Esel Y. Cekin and Samer Al-Rachedy
This case describes how Robert Fadel, CEO and chairman of ABC, one of Lebanon’s leading retail and real estate groups, professionalized the family business. Robert was the second son of the company’s founder, Maurice Fadel, who had run it single-handedly. Concerned... View Details
Keywords: Family Conflicts; Sibling Rivalry; Second-generation; Foundation; Trust; Work-life Balance; Succession Planning; Corporate Culture; Shareholders; Board Of Directors; Retail; Department Store; Shopping Mall; Real Estate; Growth; Non-executive Chairman; Sustainability; Family Business; Conflict Management; Management Succession; Governance; Leadership; Transformation; Leading Change; Organizational Structure; Management; Growth and Development; Retail Industry; Real Estate Industry; Lebanon; Middle East
Wing, Christina R., Esel Y. Cekin, and Samer Al-Rachedy. "From Beirut With Love (A)." Harvard Business School Case 619-024, September 2018. (Revised November 2018.)