by Robert Gibbons - Publications - Faculty & Research

16 Apr 2008
Lessons from the Classroom

Chris Christensen: Legend of the Classroom

Garvin remembers Christensen as "incredibly open," a trait echoed by Robert Bruner (HBS MBA '74, DBA '82), who served as a summer case-writing assistant to Christensen. "He supervised me in... View Details

Keywords: by Deborah Blagg; Education

03 Feb 2003
What Do You Think?

Can Business Schools Teach the Craft of Getting Things Done?

witnessed by enrollments. The issue arises again with a seeming upsurge of interest in implementation. Jeffrey Pfeffer and Robert Sutton describe what they call this "knowing-doing gap" in their... View Details

Keywords: by James Heskett

29 Jan 2019
Research & Ideas

'Green Bonds' May Be Our Best Bet for Environmental Damage Control

Municipalities have been selling bonds to pay for public works projects—fire stations, parking garages,sewage treatment systems—for 200 years. It’s only in the past decade or so, however, that they’ve been selling them with an extra perk: helping the environment. In... View Details

Keywords: by Michael Blanding; Energy; Utilities; Construction; Green Technology; Public Administration

19 Dec 2016
Research & Ideas

The 10 Most Popular Stories of 2016

offer “precise” bids for company shares yield better outcomes than those who offer round-number bids, according to research by Petri Hukkanen and Matti Keloharju. Bernie Madoff Explains Himself Eugene Soltes phoned convicted felon Bernie... View Details

Keywords: by Carmen Nobel

05 Aug 2010
What Do You Think?

What Is Customer Opinion Good For?

something new and different is worthless." Ron Kurtz noted that (customers) "are better at reacting to things and defining their 'problems' that they would like to see resolved or alleviated." Some commented on the limits of formalized marketing research. As View Details

Keywords: by Jim Heskett; Technology

17 Sep 2024
HBS Case

The Climate Targets Leaders Need to Know as Regulations Loom

As investor pressure mounts on companies to show their environmental impacts, leaders are encountering an unwieldy tangle of terms and approaches. Climate accounting basics and a dictionary of sorts can help demystify the calculations and voluntary targets that... View Details

Keywords: by Rachel Layne

21 Feb 2018
News

Study: Use of EHRs Does Not Reduce Administrative Costs

02 Mar 2020
What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

report to you succeed, I think it’s pretty hard to lead with anything other than humility and vulnerability.” Dfallah said, “I believe candor, humility and trust are core values for visionary companies ” Michael H. added, “For several years, I’ve been advocating a... View Details

Keywords: by James Heskett

10 Dec 2010
News

Not for Profits

15 Oct 2014
Research & Ideas

Apple Pay’s Technology Adoption Problem

communications readers used by Apple Pay unless consumer demand is high. First off, Apple must convince merchants to adopt its service, says Willy Shih, the Robert and Jane Cizik Professor of Management... View Details

Keywords: by Dina Gerdeman; Technology; Retail

08 Jul 2015
What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

recognized Robert E. Downing's advice that we may need to define work before asking the question. For knowledge workers, "it is very difficult to determine when the workers are actually working Maybe we shouldn't be asking about... View Details

Keywords: by James Heskett; Financial Services

27 Jul 2019
Op-Ed

Does Facebook's Business Model Threaten Our Elections?

2014 midterms. Now 16 months away from the next election, efforts have been joined to prevent voter tampering from happening again. But I don’t think significant progress has been accomplished—a view bolstered in recent testimony before congress View Details

Keywords: by George Riedel

13 Nov 2000
Research & Ideas

Corporate Venturing: Entrepreneurship on the Inside

talent." Robert Latoff, a leader of the Growth and Business Building Center at McKinsey & Company, said big companies often have to rethink the way they do things when starting new businesses. "The business processes that... View Details

Keywords: by Kenneth Liss

31 Oct 2004
Research & Ideas

Bypass Marketing: Are Docs Influenced?

of the study, Alvin Silk, Harvard Business School Professor Emeritus, and Joel Weissman, associate professor, department of Medicine and Health Care Policy, Harvard Medical School. The Physicians Report ran in the April issue of the journal Health Affairs, and was... View Details

Keywords: by Manda Salls

28 Jan 2002
Research & Ideas

Read All About It! Newspapers Lose Web War

technology on the newspaper business with HBS Working Knowledge editor Sean Silverthorne in this e-mail interview. An article based on Gilbert's doctoral research in this area received the Robert Litschert Best Doctoral Student Paper... View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation; Information; Publishing

29 Nov 2017
Research & Ideas

How to Succeed in Business (According to a 15th Century Trade Merchant)

issue of responsibility to the community and who you are as a person.” Written in 1458 in Italy by trade merchant Benedetto Cotrugli, The Book of the Art of Trade recently received its first English translation. Baker Library at HBS and... View Details

Keywords: by Julia Hanna

10 Sep 2001
Research & Ideas

Do You Have Change Fatigue?

its operating companies. Two weeks after the kickoff event—three fabulous days of inspirational talks by inventors, creators, and consultants—each attendee received a big box with the words "Tool Kit" on the front. It was filled... View Details

Keywords: by Nick Morgan

22 Feb 2011
Research & Ideas

Most Popular Articles, Papers of the Decade

HBS Working Knowledge readers want it all, judging by our all-time most popular articles. Here you'll find stories on everything from maintaining a professional image to writing a business plan, from how to market on social media to why... View Details

Keywords: by Sean Silverthorne

31 Jul 2015
Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

perhaps history’s greatest leader in crisis, The Splendid and the Vile: A Saga of Churchill, Family, and Defiance During the Blitz by Erik Larson as well as Ryan Holiday’s instant classic The Obstacle is the Way. I have also been ramping... View Details

Keywords: by Carmen Nobel; Information; Publishing

17 Apr 2013
Research Event

Conference Challenges Gender Conventions

series of 20-minute presentations followed by discussion groups took an unconventional look at topics such as stereotypes, difference, and organizational change. (Presenters were also asked to write short research-based papers to... View Details

Keywords: by Maggie Starvish

Publications