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- All HBS Web
(5,260)
- People (6)
- News (1,413)
- Research (2,390)
- Events (14)
- Multimedia (29)
- Faculty Publications (399)
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- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
[This is the fourth installment in a monthly series on management issues in the time of COVID-19.] “You must never confuse faith that you will prevail in the end—which you can never afford to lose—with the discipline to confront the most... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 21 Jun 2022
- HBS Case
Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams
Commission. A year later, in July 2021, Slack was acquired by Salesforce, the world’s largest customer-relations management software company. Butterfield and Salesforce CEO Marc Benioff shared the same goal:... View Details
- 09 Apr 2024
- Book
Why Work Rituals Bring Teams Together and Create More Meaning
employees, however, Norton suggests managers take the lead from team members and have them create their own ritual. “I wouldn’t announce via PowerPoint that we are going to do six claps followed by three... View Details
Keywords: by Michael Blanding
- 02 May 2005
- Research & Ideas
Four VCs on Evaluating Opportunities
Hoel (hbs Mba '93) Managing Director, Menlo Ventures I always look at the market first. By that I mean a strategic view that includes evaluating market growth, market size, competition, and customer adoption... View Details
Keywords: by Lauren Barley
- 20 Sep 2010
- Research & Ideas
Power Posing: Fake It Until You Make It
and why we come to snap judgments about coworkers (and how to fight that natural instinct). The article was cited as a "Breakthrough Business Idea" for 2009 by Harvard Business Review. "The... View Details
Keywords: by Julia Hanna
- 28 Jul 2008
- Research & Ideas
Making the Decision to Franchise (or not)
markets. In the third part of their study, they investigated how 53 chains that don't franchise manage operations across multiple markets. They found evidence that chains serving more diverse markets decentralize their operations View Details
- 16 Dec 2022
- Research & Ideas
Why Technology Alone Can't Solve AI's Bias Problem
other strategies to achieve a better solution in the end.” You Might Also Like: When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions White Airbnb Hosts Earn More. Can AI Shrink the... View Details
- 14 Jan 2015
- Research & Ideas
Thriving in the Turbulence of Emerging Markets
build successful businesses. The desire to capture the scale of this change is the ambitious goal of Harvard Business School's Creating Emerging Markets project, whose new website was profiled in HBS Working Knowledge last year. The... View Details
- Teaching Interest
Overview
By: V.G. Narayanan
I teach accounting to MBA students, executives, and Harvard Extension School students. I teach topics from both financial and managerial accounting. I also train professors in teaching by the case method. View Details
- 23 Mar 2003
- Research & Ideas
Putting the Project Puzzle Together
objectives, resulting in squandered resources and diminished returns. In their recent book Connecting the Dots, F. Warren McFarlan and Cathleen Benko put forward a project management process that aligns spending with strategic priorities.... View Details
Keywords: by Martha Lagace
- 25 Nov 2019
- Research & Ideas
When Your Passion Works Against You
There’s a time and a place for it,” says Harvard Business School Assistant Professor Jon M. Jachimowicz. “It can even be dangerous if you’re not careful about when, how, and to whom you express passion.” Passion can be intoxicating When... View Details
Keywords: by Dina Gerdeman
- 22 Nov 2023
- Research & Ideas
Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle
Consulting Group employees work with AI: Humans are still needed to make that call. To operationalize AI successfully, managers must carefully select its applications, train workers in using it properly, and quickly move the line as AI... View Details
- 29 Sep 2021
- Research & Ideas
For Entrepreneurs, Blown Deadlines Can Crush Big Ideas
out of cash before solving the problem, Harvard Business School researchers write in Entrepreneurial Learning and Strategic Foresight, recently published in the Strategic Management Journal. For startups... View Details
Keywords: by Rachel Layne
- 29 Oct 2012
- Research & Ideas
Are You Paying a Tip--or a Bribe?
according to Magnus Thor Torfason, an assistant professor in Harvard Business School's Entrepreneurial Management Unit. His article for Social Psychological & Personality Science, "Here's a Tip:... View Details
Keywords: by Dina Gerdeman
- 27 Feb 2020
- Sharpening Your Skills
How Following Best Business Practices Can Improve Health Care
Harvard Business School spends a significant amount of research funds each year on the health care industry, answering questions such as: How can the business of health care be made more efficient? What can a business do to motivate... View Details
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
and measures that help reinforce service profit chain relationships. “Service profit chain concepts are deceptively simple.” But it also requires actions. That is, when managers are not managing View Details
Keywords: by Sean Silverthorne
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
restaurants, causing consumers to avoid those with bad ratings. Restaurants, in turn, often respond by cleaning up their act, according to an analysis of Yelp reviews, OpenTable reservations, and data from the New York City Department of... View Details
- 30 Aug 2010
- Research & Ideas
Turning Employees Into Problem Solvers
for process improvement. For incident-reporting systems to fulfill their promise, employees must use the system to "speak up" when they encounter a problem. Managers receive additional value when reporters speak up constructively View Details
- 11 Apr 2011
- Lessons from the Classroom
Teaching a ‘Lean Startup’ Strategy
doing that, and waste a lot of money on sales and marketing trying to sell that wrong product," says Tom Eisenmann, a professor in the Entrepreneurial Management Unit at Harvard Business School.... View Details
- 17 Feb 2016
- Research & Ideas
Man vs. Machine: Which Makes Better Hires?
Some companies have begun relying more on computer-administered tests than human interviewers to find the best applicants. New research by Harvard Business School Assistant Professor Danielle Li and... View Details