Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (1,071) Arrow Down
Filter Results: (1,071) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (1,071)
    • People  (1)
    • News  (356)
    • Research  (586)
    • Events  (4)
    • Multimedia  (3)
  • Faculty Publications  (164)

Show Results For

  • All HBS Web  (1,071)
    • People  (1)
    • News  (356)
    • Research  (586)
    • Events  (4)
    • Multimedia  (3)
  • Faculty Publications  (164)
← Page 17 of 1,071 Results →
  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

in which it is carried out. Joe Schmid observed that "both medical doctors and organizational managers work in cultures that are historically problem definition poor and solution rich. Their individual rewards systems are both driven... View Details
Keywords: by Jim Heskett
  • 10 Mar 2011
  • What Do You Think?

To What Degree Does the Job Make the Person?

(people who experience no hormonal change and cannot adapt) leave or are forced out." While ignoring the question of chemical change, dependencies that were posed by several respondents may suggest opportunities for future research.... View Details
Keywords: by James Heskett
  • 09 Jan 2014
  • Research & Ideas

The Entrepreneurs Who Invented Economic Forecasting

economic future? How have forecasting methods changed over time? What makes one forecaster more popular than another? I chose to research these questions by focusing on the first generation of economic forecasters—those who founded their... View Details
Keywords: by Sean Silverthorne
  • 08 Apr 2015
  • What Do You Think?

Are Technology Companies Ripe for Disruption?

can actually use." Paul Hamilton-Smith opined that software companies "mostly subsist from their renewal revenue stream. That stream is generated by 'new and improved' software versions." And Julian Lowe commented that... View Details
Keywords: by James Heskett; Computer; Technology
  • 21 Apr 2014
  • Research & Ideas

Bio-Piracy: When Western Firms Usurp Eastern Medicine

or Europe. In fact, an herbal medicine patent was 85 percent more likely to be authored by someone with an Indian surname than was a similar control patent. "It's a great example of first-generation immigrants View Details
Keywords: by Carmen Nobel; Legal Services; Biotechnology
  • 14 Jan 2008
  • Research & Ideas

Mapping Polluters, Encouraging Protectors

and interpreting data about industrial environment performance because it brings together information about companies' environmental management, provided voluntarily by managers in real time, with companies' pollution data from the U.S.... View Details
Keywords: by Martha Lagace; Manufacturing; Chemical
  • 31 Aug 2020
  • Research & Ideas

State and Local Governments Peer Into the Pandemic Abyss

state and local governments, balanced budget requirements force them to save up in advance or beg Congress for federal support.” Most states are required by law to carry balanced budgets and can only borrow... View Details
Keywords: by Kristen Senz
  • 03 Jul 2018
  • What Do You Think?

Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?

Enforcement agency (ICE) over questions about how ICE conducts its business in handling immigrant families. Many assumed a legalistic stance, reminding us that ICE, as a duly created agency of the government was only carrying out the... View Details
Keywords: by James Heskett; Computer; Technology
  • 02 Jul 2024
  • Book

Five Essential Elements to Build the Capital You Need to Lead

culture, communication, connection, and confidence. Each one of these is a tool or building block for developing and deploying leadership capital. In the chapters that follow, I walk you through these one by one. I tell my own story of... View Details
Keywords: by Dina Gerdeman
  • 14 May 2007
  • Research & Ideas

The Key to Managing Stars? Think Team

important career matter for individuals as well as for managers who want to inspire, nurture, and recruit stars. A new study by Harvard Business School's Boris Groysberg and Linda-Eling Lee on star knowledge workers, specifically security... View Details
Keywords: by Martha Lagace
  • 03 Mar 2003
  • What Do You Think?

Are Conditions Right for the Next Accounting Scandal?

have been more active in reviewing the mergers of the major firms as the industry consolidated over the last fifteen years." Several responses hinted at the need for audit committees to be more adventurous in their selection of non-Big Four firms to View Details
Keywords: by James Heskett; Accounting; Financial Services
  • 07 Apr 2003
  • Research & Ideas

How the U.S. Army Develops Leaders

high turnover, waning commitment, missed recruiting goals, and officer retention nightmares. By studying the development of professional identity over time within the Army's career structure, we hoped to identify a conceptual leverage... View Details
Keywords: by Martha Lagace
  • 05 Oct 2015
  • Research & Ideas

What Companies Should Not Do in the Next Banking Crisis

investments that keep them going.” In fact, companies cut their longer-term investments by 10 to 40 percent—an average of 17 percentage points more than shorter-term investments. In financial terms, that View Details
Keywords: by Michael Blanding; Banking
  • November 2019 (Revised February 2020)
  • Case

Starbucks: Reaffirming Commitment to the Third Place Ideal

By: Francesca Gino, Katherine B. Coffman and Jeff Huizinga
On April 12, 2018, two African American entrepreneurs had scheduled a business meeting at a Starbucks in Philadelphia’s Rittenhouse Square neighborhood. They sat without ordering, waiting for a local businessman to show up for the meeting. The store manager called 911... View Details
Keywords: Mission and Purpose; Values and Beliefs; Prejudice and Bias; Crisis Management; Employees; Training
Citation
Educators
Purchase
Related
Gino, Francesca, Katherine B. Coffman, and Jeff Huizinga. "Starbucks: Reaffirming Commitment to the Third Place Ideal." Harvard Business School Case 920-016, November 2019. (Revised February 2020.)
  • 01 Oct 2001
  • What Do You Think?

Will Information Technology Really Turn Organizations Upside Down This Time?

First, as Greg Waldrip points out, let's get things in perspective. These are only means to carry out a strategy after goals are determined, all in a supportive management environment. Dennis Crane concurs, adding that "Information... View Details
Keywords: by James Heskett
  • 12 Oct 2006
  • First Look

First Look: October 12, 2006

Legal Aspects of Management. This module deals with the way in which intellectual property rights—as protected by patents, copyrights, trademarks, and trade secrets—enable firms to achieve competitive advantage. Purchase this note:... View Details
Keywords: Sean Silverthorne
  • 08 Nov 2024
  • Op-Ed

How Private Investors Can Help Solve Africa's Climate Crisis

African people, businesses, and nations are becoming increasingly stressed by climate-related perils like droughts, river flooding, extreme heat, and rising sea levels. This is leading not only to the destruction of assets but also challenges to lives and... View Details
Keywords: by John Macomber; Green Technology; Energy
  • 02 Jun 2003
  • Research & Ideas

Stuck in Gear: Why Managers Don’t Act

at coping with industry change is not just due to such commonly cited barriers as insufficient resources, he says. "Managers get trapped by success, a condition that I call active inertia, or management's tendency to respond to the... View Details
Keywords: by Martha Lagace
  • 05 Jun 2014
  • Research & Ideas

Fixing the ‘I Hate Work’ Blues

solution to this dilemma? I believe we need to restructure large organizations by giving much more responsibility and authority to first-line workers and paying them accordingly—with appropriate performance incentives. We need to trust... View Details
Keywords: by Bill George
  • 04 Jun 2014
  • What Do You Think?

Does Internet Technology Threaten Brand Loyalty?

information delivered by new technologies and consumers' ability to use them effectively. Gabriel pointed out that reviews are highly subjective "so you end up not knowing what to believe The Internet and social media (don't) always... View Details
Keywords: by James Heskett; Advertising; Consumer Products; Technology
  • ←
  • 17
  • 18
  • …
  • 53
  • 54
  • →
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College.