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Show Results For
- All HBS Web
(2,536)
- News (1,115)
- Research (1,121)
- Events (3)
- Multimedia (116)
- Faculty Publications (456)
- 31 Mar 2008
- HBS Case
JetBlue’s Valentine’s Day Crisis
to think there's more than just an accident happening here," Huckman remarks. "Now that you suspect this, how do you react as a manager? How do you restore confidence among your customers?" Neeleman apologized publicly to over 131,000 customers affected... View Details
DISCOVER YOUR TRUE NORTH
The Leadership Classic, Discover Your True North, expanded for today's leaders
Discover Your True North is the best-selling leadership classic that enables you to become an authentic leader by discovering your True North.... View Details
- 02 Jun 2021
- Research & Ideas
A Rare Find in Health Care: A Simple Solution to Racial Inequity
George Floyd’s murder last year forced many people to recognize the systemic racism that pervades American institutions, from law enforcement to health care. Even so, identifying those inequities is different than fixing them. “I don’t... View Details
- 02 Mar 2021
- HBS Case
The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?
American history, yet descendants of residents harmed by the attack note that government officials have never made reparations for those killed or for homes and businesses that were destroyed. The killing of View Details
Keywords: by Michael Blanding
- 10 Jul 2007
- What Do You Think?
How Much of Leadership Is About Control, Delegation, or Theater?
image of General George S. Patton stepping in front of a huge American flag to deliver a stirring speech, whether it really happened or not, is carefully staged theater. When he was commissioner of the New York City Police Department,... View Details
Keywords: by Jim Heskett
- 12 May 2021
- Book
The Hard Truth About Being a CEO
subordinates, just by virtue of the hierarchy of organizations,” says Fubini, who led McKinsey’s Boston office for 10 years and also co-founded a global unit within the firm that aided mergers of some of the world’s top companies. To help... View Details
Keywords: by Michael Blanding
- 01 Aug 2023
- What Do You Think?
As Leaders, Why Do We Continue to Reward A, While Hoping for B?
footing the bills for the educational system. At other times, we are mindful of how incentives can go wrong, but we are unwilling to do anything about it. For example, we speak of the desirability of good long-term business performance,... View Details
Keywords: by James Heskett
- 02 Aug 2021
- Research & Ideas
What If Closing the Wage Gap Means Everyone Earns Less?
laws that seek to give workers more bargaining power by requiring companies to disclose employee salaries. However, opening up the books for all to see has put 2 to 3 percent less cash in workers’ pockets, at least in the US private... View Details
Keywords: by Avery Forman
- 22 May 2024
- HBS Case
Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore
passed a bill requiring that TikTok sell itself to a US buyer or be banned; the Senate voted in favor of the legislation and US President Biden swiftly signed it into law in April. What happens next is being closely watched View Details
- 07 Mar 2018
- Research & Ideas
Electronic Health Records Were Supposed to Cut Medical Costs. They Haven't.
Despite the promise that electronic health records would cut billing costs, savings have yet to materialize, according to a major new study by researchers at Harvard Business School and Duke University.... View Details
- 13 Oct 2010
- Research & Ideas
How Government can Discourage Private Sector Reliance on Short-Term Debt
sector's tilt toward short-term financing was merely the industry responding to a lack of available government debt instruments, such as short-term risk-free Treasuries, that were much in demand by investors during the global savings... View Details
- 15 Jun 2009
- Research & Ideas
GM: What Went Wrong and What’s Next
Publications: GM and the World We Have Lost June 3, 2009 - Boston Globe Richard Tedlow and David Ruben comment on the profound American loss that is the collapse of General Motors. How GM Wasted 'a Good Crisis' June 2, 2009 - Wall Street Journal View Details
- 21 Jul 2021
- News
What Does an ESG Score Really Say About a Company?
- 21 Feb 2018
- News
Study: Use of EHRs Does Not Reduce Administrative Costs
- 06 Oct 2008
- Research & Ideas
Updating a Classic: Writing a Great Business Plan
Sean Silverthorne: "How to Write a Great Business Plan" has been one of the most downloaded articles on Harvard Business Publishing since you wrote it in 1997. Why do you think you hit a nerve? Bill Sahlman: Writing a business... View Details
Keywords: by Sean Silverthorne
- 02 Apr 2020
- What Do You Think?
What Are Lessons for Leaders from This Black Swan Crisis?
doubts were expressed by readers of this column about whether it even qualifies as a Black Swan. Let’s turn to some of the responses. “We are not dealing here with a Black Swan,” Tom Coyne commented. “The potential for, and impact of, a... View Details
Keywords: by James Heskett
- 20 Jan 2014
- Research & Ideas
Language Wars Divide Global Companies
Studies in December. She cowrote the paper with Pamela Hinds of Stanford University and Catherine Cramton of George Mason University. The authors point to classic research by Dora Lau and Keith Murnighan on... View Details
Keywords: by Kim Girard
- 26 Jan 2021
- Research & Ideas
A New Way to Cut Credit Card Debt: Pay Off One Purchase at a Time
says. They can also sort their credit card bills by retailer, focusing on those expensive coffees or take-out orders to rein in spending. “Whatever your weakness is for a retailer, you could look and say,... View Details
- 04 Oct 2018
- News
CEO Tenure Is Getting Shorter. Maybe That’s a Good Thing.
- 02 Aug 2021
- News