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  • All HBS Web  (1,054)
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Show Results For

  • All HBS Web  (1,054)
    • People  (1)
    • News  (224)
    • Research  (604)
    • Events  (10)
    • Multimedia  (6)
  • Faculty Publications  (154)
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  • 21 Sep 2022
  • Research & Ideas

You Don’t Have to Quit Your Job to Find More Meaning in Life

many workers fleeing positions in hopes of finding something better. De Freitas partnered with Michael Prinzing, a postdoctoral fellow at Yale University, and Barbara Fredrickson, a professor at the University of North Carolina, Chapel... View Details
Keywords: by Shalene Gupta
  • 11 Jan 2022
  • Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

Behavior and Human Decision Processes. The benefits of talking it out Zlatev and colleagues conducted six studies involving a total of about 2,500 participants between 2018 and 2020. The results indicated that: Workers trust colleagues... View Details
Keywords: by Pamela Reynolds
  • 22 Feb 2018
  • Book

The New History of American Capitalism

workers, sharecroppers, and other nonwaged workers and shift attention from the industrial cities of the Northeast to the nation as a whole. That approach allows scholars to interrogate the connections between slavery and the unfolding of... View Details
Keywords: Manufacturing
  • 25 Mar 2019
  • Research & Ideas

The Secret Life of Supply Chains

research rethinks what academics and practitioners have simply called the supply chain—a loose federation of individual suppliers that feed companies with the goods and services necessary to create products for consumers and businesses.... View Details
Keywords: by Michael Blanding; Manufacturing; Service
  • 28 Sep 2011
  • Research & Ideas

The Profit Power of Corporate Culture

much more likely to remain in an organization, leading directly to fewer hires from outside the organization," Heskett writes in the book. "This, in turn, results in lower wage costs for talent; lower recruiting, hiring, and training costs; and higher View Details
Keywords: by Sean Silverthorne
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

Series How Remote Work Changes What We Think About Onboarding What Leaders Can Do to Fight the COVID Fog It’s Time to Reset Decision-Making in Your Organization What the Stockdale Paradox Tells Us About Crisis Leadership The COVID Two-Step for Leaders: Protect and... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

work. Workers who prefer to work from home may find increased productivity, reduced commute time, and a lower quit rate because they are overall happier. For clients, this experience, together with investments made by the call centers... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 03 Jan 2023
  • What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

of how highly his leadership style was regarded just over 20 years ago, Jack Welch would face difficult challenges applying it today. He was a product of his time. Times have changed. So spoke respondents to last month’s column. Andrea... View Details
Keywords: Re: James L. Heskett
  • 25 Aug 2014
  • HBS Case

Starbucks Reinvented

comfort, connection, and respect for its product and the communities Starbucks serves. CEO Howard Schultz has reignited Starbucks with innovative new offerings and by refocusing workers on the company's core... View Details
Keywords: by Julia Hanna; Food & Beverage
  • 21 Sep 2020
  • Research & Ideas

Are You Sabotaging Your Own Company?

of organizational and managerial processes from within, can be just as effective at torpedoing productivity both then and now, Thomke says. As workers toss time-consuming and frustrating curveballs in the... View Details
Keywords: by Dina Gerdeman
  • 15 Nov 2011
  • First Look

First Look: November 15

where a firm monetizes its product through sponsors rather than setting prices to its customer base. We analyze strategic interactions between an innovative entrant and an incumbent where the incumbent may imitate the entrant's business... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2023
  • What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

comments that reflected the views of others. She said, “ being in the office can be fun, but it is like taking a day off. You have to make up for the lost productivity later.” She described “all the people with earbuds to drown out the... View Details
Keywords: by James Heskett
  • 27 Aug 2013
  • First Look

First Look: August 27

help explain all three facts. We then exploit a natural experiment in the expiration in legislation surrounding the H-1B visa cap for high-skilled immigrant workers to study how these costs affect firms' responses to policy changes. We... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2006
  • First Look

First Look: December 5, 2006

individual rep's results, and sales training has focused on product features and cost-performance advantages, not on the business issues facing customers. Now salespeople need to understand, promote, and select from an entire portfolio of... View Details
Keywords: Sean Silverthorne
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

analyzes the response of this wage to exogenous changes in the marginal revenue product of labor. The paper finds parameters for which the response of wages is modest relative to the response of employment, as appears to be the case in... View Details
Keywords: Martha Lagace
  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

The first few minutes of new employee orientation, if done right, can lead to happier and more productive workers and, ultimately, increased customer satisfaction. Unfortunately, a lot of companies do it... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

time, not more money When people invest too much time and energy into making more money, it’s often because they assume the extra cash will bring greater happiness. But they are wrong. People with more free time are actually happier, healthier, and more View Details
Keywords: by Dina Gerdeman
  • 10 Apr 2014
  • Research & Ideas

John Kotter’s Plan to Accelerate Your Business

sorting work into departments, product divisions, and regions. Trouble is, managers in hierarchical organizations don't promote or reward risk and innovation—they rely on routine, and turn to the same trusted people to run key... View Details
Keywords: by Kim Girard
  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

Source: Geber86 When a worker struggles to meet the demands of a particular position, the problem may not be with the employee—maybe it’s the job’s design that is wrong. A poorly designed job can work against even the most dedicated... View Details
Keywords: by Dina Gerdeman
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

more akin to an Apple, a Tesla, or a Nest, or a GoPro—where it’s a consumer product that has the foundation of sexy hardware technology and sexy software technology,” he is quoted in a book published today, Competing in the Age of AI:... View Details
Keywords: by Dina Gerdeman
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