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Show Results For
- All HBS Web
(686)
- News (95)
- Research (510)
- Events (4)
- Multimedia (3)
- Faculty Publications (148)
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- 14 Apr 2022
- Op-Ed
Let’s Move Forward from COVID—Without Forgetting What We’ve Learned
decline, and even the spike created by the delta and omicron variants could not stop corporations from recalling workers to the office. Many companies want to go back to the way things were, but that would be a mistake. “Organizational... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
- 23 Oct 2012
- First Look
First Look: October 23
year gains. We evaluate the performance of all policies under consideration using the same statistical and simulation tools and data as the U.S. policymakers use. Other case studies perform a sensitivity... View Details
Keywords: Sean Silverthorne
- 17 Oct 2018
- Research & Ideas
Pro Basketball Coaches Display Racial Bias When Selecting Lineups
season from the website BasketballReference.com, and then compared how many minutes each player played under black coaches versus white. He found that players averaged 40 second less per game when playing for a coach of a different race, regardless of his actual View Details
- 29 Jan 2013
- First Look
First Look: Jan. 29
dimension with particular relevance in outsourcing-is the end customer for whom it is produced. The performance benefits of such customer experience remain largely unexamined. We explore this dimension of volume-based learning in a... View Details
Keywords: Sean Silverthorne
- 04 Apr 2022
- What Do You Think?
As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?
engagement and organization performance in his book Win From Within: Build Organizational Culture for Competitive Advantage. References: Zac Anderson, “DeSantis says he will sign ‘Don’t Say Gay’ bill, slams Disney,” The (Sarasota,... View Details
Keywords: by James Heskett
- 01 May 2020
- What Do You Think?
Does Remote Work Mix with Organizational Culture?
without too much difficulty. It all suggests that responses to the virus may hasten a trend already in process, that of more delivery of work performed remotely. The pros and cons of working remotely have been hashed over repeatedly.... View Details
Keywords: by James Heskett
- 20 Sep 2022
- Research & Ideas
How Partisan Politics Play Out in American Boardrooms
American corporations have never been more partisan—starting at the top with executives who often bring on like-minded managers belonging to the same political party. Now, new research shows that when boardrooms are dominated by one party, the companies’ financial... View Details
Keywords: by Pamela Reynolds
- 04 Mar 2020
- Research & Ideas
How Schmoozing with the Boss Helps Men Get Promoted
recruitment, hiring, and promotion processes and by conducting pay audits to evaluate salaries by gender. Yet Cullen’s research suggests that companies may need to consider more subtle underlying forces that are holding women back, specifically all the extra time male... View Details
Keywords: by Dina Gerdeman
- 31 Aug 2020
- What Do You Think?
Why Don’t More Organizations Understand the Power of Diversity and Inclusion?
of performance measures. It is quite likely that the rich get richer in this effort; organizations exhibiting greater diversity are more attractive to talented people with diverse backgrounds. Talent retention depends to a large degree on... View Details
Keywords: by James Heskett
- 18 Feb 2019
- Book
What’s Really Disrupting Business? It’s Not Technology
models. Some entrepreneurs I’ve met understand that the mere porting of a business model online isn’t enough. It might benefit users, but it creates downsides, too. TaskRabbit accelerates the process of choosing people to perform chores... View Details
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
trainees how to assemble an aircraft wing—and has cut the time it takes them to do that task by 35%. At GE, factory workers have achieved a similar gain in efficiency by using voice commands in AR experiences to View Details
Keywords: Carmen Nobel
- 08 Nov 2011
- First Look
First Look: Nov. 8
industry to measure to what extent waiting-time performance impacts different firms' market shares and price decisions. We report on a large-scale empirical industrial organization study in which the demand equations for fast-food... View Details
Keywords: Sean Silverthorne
- 17 Dec 2007
- Research & Ideas
The Rise of Medical Tourism
countries. I know that various Indian hospitals are continually attempting to get accredited to perform certain procedures. What is striking is that in London medical tourism makes the front page of newspapers. People ranging from... View Details
- 17 Feb 2016
- Research & Ideas
Man vs. Machine: Which Makes Better Hires?
that compared to an algorithm that has access to much more data on worker outcomes and has been trained to recognize these patterns.” Studies in other settings have shown that many things we typically think of as correlated with View Details
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
culture on post-pandemic employee engagement and organization performance in his book Win From Within: Build Organizational Culture for Competitive Advantage. References: Natasha Bernal, “Remote workers are... View Details
Keywords: by James Heskett
- 17 May 2011
- First Look
First Look: May 17
different tasks, helps improve worker productivity. We also find that workers with higher variety are more likely to stay at the firm. Our results identify new ways to improve operational View Details
Keywords: Sean Silverthorne
- 09 Aug 2017
- Sharpening Your Skills
Productivity Tips You Probably Haven't Considered Before
Productivity Studies show that workers are more productive on rainy days than on sunny ones. Does your office take advantage? Need to Solve a Problem? Take a Break From Collaborating Organizations spend a lot of money enabling employees... View Details
Keywords: by Sean Silverthorne
- 15 Mar 2011
- First Look
First Look: March 15
Piovesan Abstract To encourage worker productivity, offices prohibit Internet use. Consequently, many employees delay Internet activity to the end of the workday. Recent work in social psychology, however, suggests that using willpower to... View Details
Keywords: Sean Silverthorne
- 23 Jan 2018
- First Look
First Look at New Research and Ideas, January 23, 2018
collateral consequences of idle time; when workers expect idle time following a task, their work pace declines and their task completion time increases. This decline reverses the well-documented deadline effect, producing a dead-time... View Details
Keywords: Sean Silverthorne
- 18 Oct 2016
- Op-Ed
Why Business Should Invest in Community Health
improve health in their communities. The business case for investing in community health is compelling, especially for companies that depend on communities for workers and customers. Sick and absent workers... View Details