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Publications

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  • All HBS Web  (792)
    • News  (183)
    • Research  (523)
    • Events  (15)
    • Multimedia  (23)
  • Faculty Publications  (261)

Show Results For

  • All HBS Web  (792)
    • News  (183)
    • Research  (523)
    • Events  (15)
    • Multimedia  (23)
  • Faculty Publications  (261)
← Page 17 of 792 Results →
  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

introduced, and the hourly wage system was replaced by a system of base pay with productivity incentives for meeting targets. Service advisers were given product-specific sales quotas—sell so many brake jobs, shock absorbers, alignments,... View Details
Keywords: by Dina Gerdeman
  • May 2018
  • Article

The Downside of Downtime: The Prevalence and Work Pacing Consequences of Idle Time at Work

By: Andrew Brodsky and Teresa M. Amabile
Although both media commentary and academic research have focused much attention on the dilemma of employees being too busy, this paper presents evidence of the opposite phenomenon, in which employees do not have enough work to fill their time and are left with hours... View Details
Keywords: Employees; Working Conditions; Performance Consistency; Performance Productivity
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Brodsky, Andrew, and Teresa M. Amabile. "The Downside of Downtime: The Prevalence and Work Pacing Consequences of Idle Time at Work." Journal of Applied Psychology 103, no. 5 (May 2018): 496–512.
  • Web

Illumination Studies and Relay Assembly Test Room – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

The number of holes revealed the production rate for each worker. Researchers were unsure if productivity increased in this experiment because of the introduction of rest periods, shorter working hours, wage incentives, the dynamics of a... View Details
  • September 2022
  • Case

Deciding When to Engage on Societal Issues

By: Hubert Joly and Amram Migdal
This case provides brief descriptions of 18 examples of corporate leaders confronting questions of whether and how to engage with societal issues, including social, political, and environmental issues. Social issues include COVID-19; social and racial justice;... View Details
Keywords: Political Issues; Social Justice; Racial Justice; Environmental Issues; Social Issues; Corporate Social Responsibility and Impact; Values and Beliefs
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Joly, Hubert, and Amram Migdal. "Deciding When to Engage on Societal Issues." Harvard Business School Case 523-045, September 2022.
  • 2018
  • Book

American Capitalism: New Histories

By: Sven Beckert and Christine Desan
The United States has long epitomized capitalism. From its enterprising shopkeepers, wildcat banks, violent slave plantations, huge industrial working class, and raucous commodities trade to its world-spanning multinationals, its massive factories, and the centripetal... View Details
Keywords: Economic Systems; History; Finance; Trade; Economy; Policy; United States
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Beckert, Sven and Christine Desan, eds. American Capitalism: New Histories. Columbia Studies in the History of U.S. Capitalism. New York: Columbia University Press, 2018.

    Empire of Cotton

    The epic story of the rise and fall of the empire of cotton, its centrality to the world economy, and its making and remaking of global capitalism.
     
    Cotton is so ubiquitous as to be almost invisible, yet understanding its history is key to understanding the... View Details
    • Web

    The Women in the Relay Assembly Test Room – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

    welcomed Mayo’s arrival at the Hawthorne Works in 1928. “We have become skeptical of being able to prove anything in connection with the behavior of human beings under various conditions,” he wrote. 4 Other Hawthorne experiments taking place at the time included the... View Details
    • 11 Dec 2023
    • Research & Ideas

    Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits

    profits and, by and large, paying a living wage to their editorial employees, the study notes. That stability also enabled the field’s moral calling to mature and develop like it never had before, with a belief in the mission of... View Details
    Keywords: by Scott Van Voorhis
    • 04 Jan 2017
    • What Do You Think?

    How Much Bureaucracy is a Good Thing in Government and Business?

    procedures impedes effective action.” Wars on bureaucracy are waged and often thought to be won in non-governmental organizations. But there's a perception that the war is rarely waged or won in... View Details
    Keywords: by James L. Heskett
    • Web

    Business History - Faculty & Research

    Contested Meanings of Freedom: Workingmen's Wages, the Company Store System and the Godcharles v. Wigeman Decision By: Laura Phillips Sawyer In 1886, the Pennsylvania Supreme Court struck down a law that prohibited employers from paying View Details
    • 24 Jun 2009
    • Working Paper Summaries

    Don’t Just Survive—Thrive: Leading Innovation in Good Times and Bad

    Keywords: by Lynda M. Applegate & J. Bruce Harreld
    • 18 Apr 2016
    • Research & Ideas

    The Cost of Leaning In

    earnings. As a starting point, the computer would suggest a wage for the worker. Sometimes the computer generated an offer that matched how much money workers contributed to the combined earnings. But more often than not, the computer... View Details
    Keywords: by Carmen Nobel
    • 08 Apr 2013
    • Research & Ideas

    How to Demotivate Your Best Employees

    It would seem to make sense that when companies recognize their workers with awards, they are likely to see a boost in morale and perhaps even inspire them to work harder. It turns out that sometimes rewarding employees for good behavior can actually backfire, leading... View Details
    Keywords: by Dina Gerdeman; Service
    • 29 Oct 2013
    • Research & Ideas

    Do Employees Work Harder for Higher Pay?

    In a famous scene from the film "Jerry Maguire," NFL wide receiver Rod Tidwell repeatedly screams, "Show me the money!" as his agent listens on the other end of the telephone. Intuition might tell us that showing the money motivates, and that increasing an employee's... View Details
    Keywords: by Chuck Leddy & Harvard Gazette
    • 16 Nov 2016
    • Research & Ideas

    Turning One Thousand Customers into One Million

    more drivers. It created a model to understand and identify factors that caused individuals to be interested in signing up to be a Uber driver. Were they part-time workers? Did they own a car? Were they in cities with low wages or in... View Details
    Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations
    • 30 Jun 2010
    • Working Paper Summaries

    The Empire Struck Back: The Mexican Oil Expropriation of 1938 Reconsidered

    Keywords: by Noel Maurer; Energy; Utilities
    • 21 Oct 2022
    • Research & Ideas

    People Trust Business, But Expect CEOs to Drive Social Change

    Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details
    Keywords: by Scott Van Voorhis
    • 07 Jul 2019
    • HBS Case

    Walmart's Workforce of the Future

    more of workers—and an equivalent commitment to re-skilling and compensation. In the case, Kerr cites Walmart’s investments in wages and training for employees of $1.2 billion and $1.5 billion in 2015 and 2016—part of a move that boosted... View Details
    Keywords: by Julia Hanna; Retail
    • 10 Feb 2022
    • Research & Ideas

    Why Are Prices So High Right Now—and Will They Ever Return to Normal?

    Edgerley Family Associate Professor of Business Administration at Harvard Business School. Prices in the United States rose at the fastest pace in four decades in January, adding pressure to the Federal Reserve to cool the economy before inflation undercuts View Details
    Keywords: by Rachel Layne
    • 13 Sep 2013
    • HBS Seminar

    Nirupama Rao, NYC Wagner School of Public Service

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