Filter Results:
(568)
Show Results For
- All HBS Web
(829)
- News (126)
- Research (568)
- Events (3)
- Multimedia (2)
- Faculty Publications (240)
Show Results For
- All HBS Web
(829)
- News (126)
- Research (568)
- Events (3)
- Multimedia (2)
- Faculty Publications (240)
Sort by
- 13 Apr 2009
- Research & Ideas
Kind of Blue: Pushing Boundaries with Miles Davis
territory—creating something new. What matters as well to a business is capturing the value that is created by the new thing, or by its introduction. It might be hard to get people like Davis to care as much... View Details
- 23 Oct 2012
- First Look
First Look: October 23
competition is restricted. Using 28 million vehicle emissions tests from more than 11,000 facilities, we show that increased competition is associated with greater inspection leniency, a service quality attribute that customers value but... View Details
Keywords: Sean Silverthorne
- 02 Jul 2013
- First Look
First Look: July 2
that the choices a VC makes when negotiating can contain important clues about her assessments and expectations. Above all, when you're negotiating with a VC, think not only about what will look good in a press release today but also about what will help you create and... View Details
Keywords: Anna Secino
- 16 Jul 2013
- First Look
First Look: July 16
more or less effective? Does bundling serve as a complement or substitute to network effects? To address these questions, we develop a consumer-choice model from micro-foundations to capture the essentials of our setting, the handheld... View Details
Keywords: Anna Secino
- 14 May 2019
- Research & Ideas
Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery
lengthy document expressed six broad core values including “Client Value Creation,” “Integrity,” and “Respect for the Individual.” They sounded great, but in reality made it hard for its 400,000 global... View Details
Keywords: by Michael Blanding
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Breakthrough Service is Different.” What is your definition of breakthrough service, and why is it different? Sasser: Breakthrough services are those that provide extraordinary results and a high-quality experience for customers and employees alike, high View Details
- 09 Feb 2012
- Sharpening Your Skills
Sharpening Your Skills: Online Marketing
viewer. New experimental research by Thales S. Teixeira looks at how advertisers can effectively capture and keep viewers' attention by evoking certain emotional responses.Key concepts include: In a recent experiment, participants watched... View Details
- 21 May 2018
- HBS Case
How Would You Price One of the World's Great Watches?
watchmakers to put the most pristine parts, screws, and oil in the perfect locations. “When you think about capturing value from innovations, pricing is quite possibly the most important decision that you’ll... View Details
- 30 Aug 2016
- First Look
August 30, 2016
economy or aggregation of citizens’ preferences, government preferences are present biased, resulting in an over accumulation of debt. Calibrating this parameter with values in the literature, the model can reproduce debt levels and... View Details
Keywords: Carmen Nobel
- 10 Jan 2005
- Research & Ideas
Professors Introduce Valuation Software
In an age when mergers, acquisitions, and spin-offs are increasingly common in business, you need a new skill in your kit bag: the ability to analyze and value potential partners, deals, investments—even your own company. The Business... View Details
Keywords: by Sean Silverthorne
- 11 Jun 2001
- Research & Ideas
E-Commerce Unplugged
channel, a mobile Internet or a substitute for PCs. Rather, it is a new aspect of consumerism and a much more powerful way to speak with consumers. Unleashing the value of m-commerce requires understanding the role that mobility plays in... View Details
Keywords: by Nitin Nohria & Marty Leestma
- 05 May 2015
- First Look
First Look: May 5
Publications May 2015 Corporate Stewardship: Organizing for Sustainable Effectiveness Leading Socially Responsible, Value-Creating Corporations By: Brown, Daniel, and Rakesh Khurana Abstract—We explore the role of the corporate leader in creating View Details
Keywords: Carmen Nobel
- 23 Jul 2008
- Sharpening Your Skills
Sharpening Your Skills: Balanced Scorecard in Action
a Balanced Scorecard program. The purpose of an OSM is to unlock value by making strategy execution a distinct and recognized competency in an organization. Does The Bsc Work In Testing Strategy? Working Paper: Testing Strategy with... View Details
- 18 Sep 2013
- Research & Ideas
Unspoken Cues: Encouraging Morals Without Mandates
Many institutions promote and even mandate moral behavior and values among their members, but how they do it differs greatly. Some organizations such as religious groups may proscribe very specifically what is acceptable behavior—think... View Details
- 03 Feb 2015
- First Look
First Look: February 3
Carliss Y. Abstract—How do firms create and capture value in large technical systems? In this paper, I argue that the points of both value creation and View Details
Keywords: Sean Silverthorne
- 18 Jun 2001
- Research & Ideas
Tech Investment the Wise Way
value network created around a given business shapes the role that suppliers and customers play in influencing the value captured from commercialization of an innovation. The... View Details
- 15 Nov 2004
- Research & Ideas
Solving the Health Care Conundrum
The U.S. health care industry is unique in that despite the presence of significant competition, which usually drives increased value through decreased costs and improved quality, the nature of the competition in health care has been... View Details
- 19 Apr 2004
- Research & Ideas
Ground-Floor Opportunities for Retail in India
About Malls? An audience member asked what advice panelists would give to an entrepreneur launching a retail business in India. "Don't try to copy any Western model," said Biyani. "India might surprise you. Adopt a flexible model that View Details
- 04 Dec 2018
- First Look
New Research and Ideas, December 4, 2018
to the complementary assets of the incumbent. At the same time, value creation presents opportunities for value capture by either party, where View Details
Keywords: Dina Gerdeman
- 13 Feb 2018
- First Look
New Research and Ideas, February 13, 2018
economy and the history of ideas. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53906 2017 Advances in Strategic Management Capturing Value from Intellectual Property (IP) in a Global... View Details
Keywords: Sean Silverthorne