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  • 18 Sep 2007
  • First Look

First Look: September 18, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807175 Turnaround at the Veterans Health Administration (A) Harvard Business School Case 608-061 Investigates the challenges that Dr. Kenneth W. Kizer confronted in seeking to... View Details
Keywords: Martha Lagace
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

red on food service. But Southwest doesn't pay much attention to that, because getting better at food service would slow its turnaround time, which is a big green for the airline when it comes to pleasing its customers. So we work on... View Details
Keywords: by Deborah Blagg; Service
  • 23 Feb 2011
  • First Look

First Look: Feb. 23

as a turnaround expert, starting with its own portfolio. Iris must consider the advantages and drawbacks of each position and how each will help her achieve her personal goals. Purchase this... View Details
Keywords: Sean Silverthorne
  • 08 Apr 2008
  • First Look

First Look: April 8, 2008

to double plant capacity, sell the plant to outside investors, or perhaps make no major changes. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=708021 The Turnaround of Chris-Craft Harvard Business... View Details
Keywords: Martha Lagace
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

trouble. Not only will that news go unheard but potential truth-tellers will quickly learn to keep quiet. Or get out. Q: What is it about IBM and Intel that saved them from the fate of other companies that fell victim to denial? A: One key factor in IBM's 1990s View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 03 Jun 2014
  • First Look

First Look: June 3

Marissa Mayer became the CEO of Yahoo!, a tech giant with a tumultuous past. When Mayer tries to reinvigorate the company, she hires Jacqueline Reses, who has a private equity background, to head both human resources and mergers and acquisitions (M&A). As part of... View Details
Keywords: Sean Silverthorne
  • 10 Apr 2006
  • Research & Ideas

American Auto’s Troubled Road

may have to be reinvented, perhaps with a bit more public responsibility." But Kanter says work she did on turnarounds for her recent book Confidence suggests there is hope. "The U.S. companies have great assets: brands; loyal,... View Details
Keywords: by Garry Emmons; Manufacturing; Transportation; Auto
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

culture of no enables those with the most power or the loudest voice to impose their will. Leaders need to develop and employ a variety of forums for encouraging people to express their views. When Paul Levy embarked on a turnaround of... View Details
Keywords: by Martha Lagace
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

Focuses on selecting a turnaround approach from the point of view of a general manager (the CEO). Purchase this case:http://cb.hbsp.harvard.edu/cb/product/806099-PDF-ENG Purchase this supplement... View Details
Keywords: Sean Silverthorne
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=609004 AREVA T&D Harvard Business School Case 608-174 The case explores the rapid and highly effective turnaround at AREVA's... View Details
Keywords: Sean Silverthorne
  • 16 Sep 2014
  • First Look

First Look: September 16

risk-return trade-off. Purchase this case: http://hbr.org/product/molycorp-morgan-brother-s-reverse-convertible-notes-c/an/215002-PDF-ENG Harvard Business School Case 314-068 Starbucks Coffee Company: Transformation and Renewal This case analyzes the View Details
Keywords: Sean Silverthorne
  • 16 Dec 2014
  • First Look

First Look: December 16

turnaround from near bankruptcy to the prospect of a continued stream of surpluses. Now its CEO faces the challenge of maintaining the organization's focus in the face of an increasing number of ideas for new services that the... View Details
Keywords: Sean Silverthorne
  • 17 Aug 2010
  • First Look

First Look: August 17

DaVita in 1999, breaking an important promise to his family in order to do so, he was determined to create a differentiated company with a community-like culture. Over six years, he had engineered an impressive financial turnaround and... View Details
Keywords: Martha Lagace
  • 17 Dec 2013
  • First Look

First Look: December 17

ultimately acting upon complex decisions. The (A) case provides an inside look as Felipe Calderón, president of Mexico, works with his cabinet ministers to decide how to turnaround a corrupt, highly unionized, and poorly managed... View Details
Keywords: Carmen Nobel
  • 12 Aug 2008
  • First Look

First Look: August 12, 2008

Amazon.com: The Brink of Bankruptcy Harvard Business School Case 809-014 Enables a thorough analysis of the Amazon.com business model and its evolution from 1994 to 2001. The case ends with the company poised on the brink of bankruptcy and enables discussion of how to... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2013
  • First Look

First Look: July 23

in India: Aditya Birla Financial Services Group Aditya Birla Financial Services Group is a large, broad-based, Indian financial services institution offering products ranging from life insurance and mutual funds to private equity. The company has witnessed a View Details
Keywords: Anna Secino
  • 16 Nov 2020
  • Research & Ideas

Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

keep their eyes on the work to be done. Silverthorne: For new CEOs, what should their initial steps be in assuming power and laying out an agenda for action? Kanter: New CEOs need to be adequately informed. One thing that makes View Details
Keywords: by Sean Silverthorne
  • 03 Jan 2016
  • Research & Ideas

NFL Black Monday: How Much Do Coaches Really Matter?

rich portfolios. Many pre-Black Monday discussions focus on whether coaches really matter and how much. Coaching ability is crucial in leading and managing the team that results in ascendancy over competitors. But they matter more in View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

returns on the investments in our assets. And then we will be able to grow and deliver more health care to more people." But what was most distinctive was the extent to which Gooding galvanized the turnaround by seeking to change the... View Details
Keywords: by Martha Lagace
  • 22 May 2007
  • First Look

First Look: May 22, 2007

Knowing where and how much the target is currently losing with unprofitable products and customers, the acquirer can develop a profit plan based on transforming unprofitable relationships into profitable ones. The increased cash flow forecasted from the rapid profit... View Details
Keywords: Martha Lagace

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