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  • All HBS Web  (4,622)
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    • News  (1,807)
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  • All HBS Web  (4,622)
    • People  (10)
    • News  (1,807)
    • Research  (2,192)
    • Events  (9)
    • Multimedia  (86)
  • Faculty Publications  (889)
← Page 17 of 4,622 Results →
  • October 1990 (Revised September 1993)
  • Case

Changing the Culture at British Airways

By: John P. Kotter
In just 10 years, 1980-1990, British Airways turned around both its declining image and financial situation. Focusing on the paramount importance of customer service, British Airways went from "bloody awful" to "bloody awesome." Experiencing a financial crisis in 1981... View Details
Keywords: Organizational Change and Adaptation; Organizational Culture; Problems and Challenges; Customer Relationship Management; Corporate Strategy; Privatization; Air Transportation Industry; United Kingdom
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Kotter, John P. "Changing the Culture at British Airways." Harvard Business School Case 491-009, October 1990. (Revised September 1993.)
  • 14 Feb 2020
  • News

Love, But No Lies, in the Workplace

  • 03 Jan 2014
  • News

What's Wrong With GDP?

  • May 14 2014
  • Testimonial

Expanding Skills, Expanding Value

  • 06 Sep 2005
  • Research & Ideas

The Best Place for Retirement Funds

this literature may not seem obviously related to the asset location literature, they turn out to be tightly linked. Fisher Black and Irwin Tepper established that a firm with access to tax-deferred accumulation in a defined benefit... View Details
Keywords: by Ann Cullen
  • Profile

Jake Flomenberg

long-term strategy. The broad skill set I developed at HBS will make it easier for me to take on new roles and hopefully start my own company one day. The HBS network is unparalleled - there is always someone to turn to for advice on the... View Details
Keywords: Technology
  • 16 May 2022
  • Video

Rafaella Mazza (MBA 2023)

  • 15 Jan 2020
  • Video

How to Find and Create Your Own Edge

  • November 2009 (Revised June 2012)
  • Supplement

Jody Leleck at Broad Acres (B)

By: Paul W. Marshall and Andrew Goldin
Explores the results of Jody Leleck's efforts to turn around underperforming Broad Acres Middle School. View Details
Keywords: Middle School Education; Performance Improvement; Education Industry
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Marshall, Paul W., and Andrew Goldin. "Jody Leleck at Broad Acres (B)." Harvard Business School Supplement 810-043, November 2009. (Revised June 2012.)
  • 29 Mar 2020
  • News

Six voices from college: Alone in a dorm, what a coronavirus diagnosis feels like, and more

  • February 2016 (Revised August 2021)
  • Case

Martin Luther King and the Struggle for Black Voting Rights

By: David Moss and Dean Grodzins
In January 1965, Rev. Martin Luther King, Jr., the most prominent leader of the civil rights movement in the United States, launched a campaign of civil disobedience in Selma, Alabama, to bring national attention to disenfranchisement of black voters in the South. On... View Details
Keywords: Rights; Voting; Race; Government and Politics; Conflict and Resolution; Leadership; History; Alabama
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Moss, David, and Dean Grodzins. "Martin Luther King and the Struggle for Black Voting Rights." Harvard Business School Case 716-042, February 2016. (Revised August 2021.)
  • March 2009 (Revised November 2021)
  • Case

The Walt Disney Company and Pixar Inc.: To Acquire or Not to Acquire?

By: Juan Alcacer, David J. Collis and Mary Furey
Soon after Robert Iger took over as CEO of the Walt Disney Company in late 2005, he turned his attention toward Pixar, the animation studio with which Disney had worked since 1991 and was responsible for producing hits such as Toy Story and Finding Nemo. Disney's own... View Details
Keywords: Mergers and Acquisitions; Decision Making; Animation Entertainment; Film Entertainment; Contracts; Distribution; Partners and Partnerships; Vertical Integration; Motion Pictures and Video Industry
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Alcacer, Juan, David J. Collis, and Mary Furey. "The Walt Disney Company and Pixar Inc.: To Acquire or Not to Acquire?" Harvard Business School Case 709-462, March 2009. (Revised November 2021.)
  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

When business executives create innovative products or services, they often look to impress their customers by delivering an experience more meaningful, more delightful, than possibly expected. A true "wow!" moment. And Harvard Business School Professor Stefan Thomke... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 25 Apr 2014
  • Video

Charles Foster - Making A Difference

  • 20 Mar 2012
  • News

Healthy Competition can Save Lives through Shared Value

  • April 2004 (Revised May 2017)
  • Case

Real Madrid Club de Futbol

By: John Quelch, Jose Luis Nueno and Carin-Isabel Knoop
In June 2004, Florentino Perez, a well-known Spanish businessman, was elected president of Real Madrid, one of the world's top soccer clubs. In his campaign, Perez had promised to turn around the club's finances, bring in world-class talent, and expand the club's brand... View Details
Keywords: Risk Management; Change Management; Expansion; Marketing Channels; Sports; Management Teams; Trends; Brands and Branding; Sports Industry; Spain
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Quelch, John, Jose Luis Nueno, and Carin-Isabel Knoop. "Real Madrid Club de Futbol." Harvard Business School Case 504-063, April 2004. (Revised May 2017.)
  • Oct 2012
  • Book

Producing Prosperity: Why America Needs a Manufacturing Renaissance

In many cases, once manufacturing capabilities go away, so does much of the ability to innovate and compete. Manufacturing, it turns out, really matters in an innovation-driven economy. View Details
  • February 2011
  • Case

Rebecca S. Halstead: Steadfast Leadership

By: Boris Groysberg and Deborah Bell
Reviews Rebecca Halstead's career history, detailing how, through her personal attributes, skills, experiences, challenges, and organizational practices she developed into a successful leader and commander in the U.S. Army. The case profiles her leadership style and... View Details
Keywords: Working Conditions; Groups and Teams; Competitive Strategy; Personal Development and Career; Organizational Culture; Personal Characteristics; Leadership Style; Gender; Power and Influence
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Groysberg, Boris, and Deborah Bell. "Rebecca S. Halstead: Steadfast Leadership." Harvard Business School Case 411-050, February 2011.
  • January 2018
  • Teaching Note

Suominen Wipes the Slate Clean

By: Boris Groysberg, Kalle Heikkinen, Michael Norris and James Barnett
In 2016, after successfully turning around Finnish nonwovens manufacturer Suominen, CEO Nina Kopola faces a decision on the company’s strategy moving forward. View Details
Keywords: Nonwovens; Female Protagonist; Turnaround; Strategy; Mergers and Acquisitions; Pulp and Paper Industry; Medical Devices and Supplies Industry; Consumer Products Industry; Europe; United States; Finland
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Groysberg, Boris, Kalle Heikkinen, Michael Norris, and James Barnett. "Suominen Wipes the Slate Clean." Harvard Business School Teaching Note 418-053, January 2018.
  • May 2009 (Revised January 2011)
  • Case

HubSpot: Inbound Marketing and Web 2.0

By: Thomas J. Steenburgh, Jill Avery and Naseem Ashraf Dahod
This case introduces the concept of inbound marketing, pulling customer prospects toward a business through the use of Web 2.0 tools and applications like blogging, search engine optimization, and social media. Students follow the growth of HubSpot, an entrepreneurial... View Details
Keywords: Customer Relationship Management; Entrepreneurship; Price; Growth and Development Strategy; Marketing Communications; Social and Collaborative Networks; Segmentation; Web
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Steenburgh, Thomas J., Jill Avery, and Naseem Ashraf Dahod. "HubSpot: Inbound Marketing and Web 2.0." Harvard Business School Case 509-049, May 2009. (Revised January 2011.)
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