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Publications

Publications

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  • All HBS Web  (445)
    • News  (282)
    • Research  (175)
    • Multimedia  (40)
  • Faculty Publications  (69)

Show Results For

  • All HBS Web  (445)
    • News  (282)
    • Research  (175)
    • Multimedia  (40)
  • Faculty Publications  (69)
← Page 17 of 445 Results →
  • 07 Jan 2019
  • Research & Ideas

The Better Way to Forecast the Future

credits the work of the National Hurricane Center, Nate Silver, and others for helping educate the public on how to interpret probability forecasts, but more work is needed to improve visualizations. “Even if you say there’s a 10 percent chance that, say, View Details
Keywords: by Roberta Holland; Air Transportation; Transportation
  • 01 Mar 2024
  • News

Alumni and Faculty Books and Podcasts

Edited by Margie Kelley Alumni Books You Got This! A Straightforward, No-Nonsense Playbook for Crushing 130+ Workplace Challenges By Heidi Abelli (MBA 1993) Palmetto Publishing Stepping into the corporate world can feel like navigating a labyrinth, especially when... View Details
Keywords: Publishing Industries (except Internet); Information
  • 02 Jun 2010
  • What Do You Think?

How Do You Weigh Strategy, Execution, and Culture in an Organization’s Success?

execution." The importance of execution was advanced, for example, by Mercedes Fernandez, who reminded us that "execution makes things happen." Bob Legge said: "An outstanding strategy weakly executed will always be View Details
Keywords: by Jim Heskett
  • 18 Sep 2017
  • Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

target market and they don’t care if they alienate others.” “The challenge is to find the nugget of insight from this huge amount of data” Not every brand can get away with political messaging, however. John says a friend who sells artisan maple syrup in Vermont... View Details
Keywords: by Dina Gerdeman; Advertising; Technology
  • 06 Jan 2014
  • Research & Ideas

Technology Re-Emergence: Creating New Value for Old Innovations

"The value of some products may go beyond pure functionality to embrace non-functional aspects that can influence consumer buying behaviors," Raffaelli says. "Although it is unlikely that such emotional or self-expressive benefits will completely View Details
Keywords: by Carmen Nobel; Apparel & Accessories; Technology; Consumer Products
  • 27 Feb 2017
  • Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

lies in asking bigger questions about contexts other than the developed world. This will require the embrace of new sources of data, perhaps especially including digital data, including oral history. This paper is making a statement about the potential of embracing... View Details
Keywords: by Sean Silverthorne
  • 11 Oct 2006
  • What Do You Think?

How Do We Respond to the “Dependency Ratio” Dilemma?

declare bankruptcy and walk away from as much of its obligation as possible. Potential management responses can get pretty complicated. In this instance, growth trumps greater productivity, because the latter alone raises the dependency... View Details
Keywords: by Jim Heskett
  • 08 Oct 2008
  • Research & Ideas

Book Excerpt: A Sense of Urgency

steely determination will trump an analytically brilliant memo every time. If urgency is low, never patiently wait for a crisis (which may never come) to solve your problems. Bring the outside in. Act with urgency every day. If you are... View Details
Keywords: by John P. Kotter
  • 15 Dec 2003
  • Research & Ideas

The New Global Business Manager

from other cultures think, argue, and perceive things very differently. A manager who is sensitive to that will understand and respond much better in a global context. Just living in that world of trade-offs can be invaluable. Understanding how the need for global... View Details
Keywords: by Cynthia Churchwell
  • 25 Jul 2005
  • Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

comes to getting a job done, of course competence trumps likability. "I can defuse my antipathy toward the jerk if he's competent, but I can't train someone who's incompetent," says the CIO at a large engineering company. Or, in... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
  • 12 Oct 2022
  • Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

well-documented by law enforcement groups, advocacy organizations, and public surveys in the United States since COVID-19 upended the world in 2020. In March of 2020, then-President Donald Trump dubbed COVID-19 “the Chinese virus” in a... View Details
Keywords: by Pamela Reynolds; Technology; Travel
  • 02 Aug 2020
  • What Do You Think?

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

experiments. Booking.com conducts thousands of tests every month. Evidence from a test always trumps executive opinion. Even the failures that tests often produce are regarded as opportunities for learning rather than costly mistakes. The... View Details
Keywords: by James Heskett; Technology
  • 29 Oct 2006
  • Research & Ideas

The History and Influence of Andy Grove

If you look at some of the principles by which he ran that company, you can see that in an upside-down way, he learned them in Hungary. Everything Intel was, Grove's experience in Hungary was not. Here are a couple of examples. "Knowledge power" View Details
Keywords: by Sean Silverthorne; Computer
  • 04 Sep 2019
  • Research & Ideas

'I Know Why You Voted for Trump' and Other Motivation Misperceptions

After Donald Trump won the US presidency in 2016, many Americans who hadn’t voted for him wondered: What exactly motivated so many other voters to choose him? It was a question right in the research wheelhouse of Harvard Business School... View Details
Keywords: by Dina Gerdeman
  • 02 Sep 2016
  • Op-Ed

The Twitter Election

Every four years, a new American presidential campaign gives a fresh boost to social media. This year the winner is Twitter. Donald Trump has racked up 11.3 million Twitter followers (and counting) compared with 8.5 million for Hillary... View Details
Keywords: by John Quelch and Thales Teixeira
  • 25 Aug 2017
  • Op-Ed

Op-Ed: After Charlottesville, Where Does a CEO's Responsibility Lie?

business leaders. Those who had until then been willing to either support Trump or at least mute their criticisms clearly felt that his responses to the protests and violence made that stance no longer sustainable. For example,... View Details
Keywords: by Gautam Mukunda
  • 26 Jun 2019
  • Research & Ideas

Why the US-China Tariff Standoff Hurts American Companies More

"We are the 'piggy bank' that everyone wants to take advantage of," President Donald Trump told his 61 million Twitter followers in May, days after he hiked tariffs on $200 billion worth of Chinese goods. "NO... View Details
Keywords: by Danielle Kost; Retail; Manufacturing; Steel
  • 06 Jun 2018
  • News

The Business of Social Justice

the foundation—partnering with teachers’ unions and grassroots advocacy groups to make lasting and impactful policy changes—may be more important today than ever, as the Trump Administration threatens budget cuts to public education or... View Details
  • 01 Sep 2004
  • News

The Wisdom of Crowds

The judgments of many people regarding the merits of a restaurant, hotel, or bar trump a single reviewer’s opinion. That’s the philosophy behind the Zagat Survey leisure guides, and Ted Zagat (MBA 2004) has literally grown up with that... View Details
Keywords: Food Services and Drinking Places; Hospitality
  • 17 Jul 2017
  • Op-Ed

Op-Ed: As America Recedes from Global Leadership, Its CEOs are Stepping Up

As America recedes from global leadership under President Donald Trump’s “America First” policies, a new generation of business statesmen is stepping up to take on global issues of monumental importance: global trade, climate change, job creation, and healthy living.... View Details
Keywords: by Bill George
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