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  • Portrait Project

Anika Ayyar

“Tell me a story,” I plead. Speaking in crisp Tamil, my grandmother transports me to the land of gods, kings, and ethereal demons where I eventually settle into sleep. Growing up, each of my four grandparents took turns telling me bedtime... View Details
  • Web

Research - Global

dataset from 1960 to 2015, and exploit improvements in air, relative to sea, transportation to derive a time-varying instrument... July 2025 Article Accounting Review Digital Lending and Financial Well-Being: Through the Lens of Mobile... View Details
  • January 2014
  • Case

Emirates Airline: Connecting the Unconnected

By: Juan Alcacer and John Clayton
Narrates the story of Emirates, an airline founded in 1985 in Dubai that by 2013 was among the three largest commercial airlines in the world. The case emphasizes how Emirates capitalized on its location—a small city–state strategically located to reach ¾ of the world... View Details
Keywords: Sustainable Competitive Advantage; Airlines; Multinational; Location Strategies; Geographic Location; Multinational Firms and Management; Air Transportation; Competitive Advantage; Business Strategy; Air Transportation Industry; Middle East; Dubai
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  • 20 Apr 2021
  • Cold Call Podcast

What Went Wrong with the Boeing 737 Max?

Keywords: Air Transportation
  • Web

Sample Student Projects - Institute For Strategy And Competitiveness

Poultry Cluster in Brazil (2006) Bulgaria Bulgaria's Apparel Cluster (2007) Canada Alberta Energy Cluster (2010) Ontario Financial Services (2008) China Transportation and Logistics Cluster in Northeast China (2017) Wind Turbine Cluster... View Details
  • 18 Jul 2023
  • Research & Ideas

Will Global Demand for Oil Peak This Decade?

Is the globe’s thirst for oil finally topping out? A major international energy watcher says yes, predicting last month that demand for global oil for transport will peak around 2026, plateau for all uses by 2028, and possibly hit a zenith by the end of the decade.... View Details
Keywords: by Alvin Powell, Harvard Gazette; Energy; Industrial Products; Auto; Green Technology

    Forest L. Reinhardt

    Forest L. Reinhardt is the John D. Black Professor of Business Administration at Harvard Business School, and HBS’s Senior Associate Dean for Faculty Promotions and Tenure.

    Professor Reinhardt is interested in the relationships between market and nonmarket... View Details

    Keywords: transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation
    • January 2015 (Revised October 2015)
    • Case

    Trouble at Tessei

    By: Ethan Bernstein and Ryan W. Buell
    In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the... View Details
    Keywords: Service Management; Employee Engagement; Employee Motivation; Leadership And Managing People; Quality Improvement; Efficiency; Japan; Operational Transparency; Employee Coordination; Transparency; Leadership; Service Delivery; Service Operations; Employees; Quality; Transportation Industry; Japan
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    • Web

    Ruth Mulan Chu Chao Center | About

    she embodied the spirit of the love of learning in this university community.” Also at the time of the gift, the Honorable Elaine L. Chao (MBA 1979), US Secretary of Labor from 2001 to 2009, subsequently US Secretary of Transportation... View Details
    • 25 Jan 2021
    • Book

    In a Nutshell, Why American Capitalism Succeeded

    How did the United States become the world’s center of business growth following its founding in 1776? Surely a number of nations had powerful natural resources, stable financial and legal institutions, and dynamic entrepreneurs over that same span. Why was American... View Details
    Keywords: by Sean Silverthorne; Manufacturing
    • 31 Mar 2008
    • HBS Case

    JetBlue’s Valentine’s Day Crisis

    You don't need to be a frequent flier to know that the friendly skies aren't so friendly anymore. Cramped, overloaded planes, flight delays, and bare-bones amenities are the norm on most of the legacy carriers. But low-cost airlines like Southwest and JetBlue have... View Details
    Keywords: by Julia Hanna; Air Transportation
    • 21 Jun 2011
    • First Look

    First Look: June 21

    Publications Civilization: The Six Ways the West Beat the Rest Author: Niall Ferguson Publication: Allen Lane/Penguin Press, 2011 An abstract is unavailable at this time. Review the book:... View Details
    Keywords: Sean Silverthorne

      William A. Sahlman

      William Sahlman is a Baker Foundation Professor of Business Administration at Harvard Business School.

      Mr. Sahlman received an A.B. degree in Economics from Princeton University (1972), an M.B.A. from Harvard University (1975), and a Ph.D. in Business... View Details

      Keywords: transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation; transportation
      • Web

      Topics - HBS Working Knowledge

      Uncertainty (36) SWOT Analysis (5) Safety (13) Salesforce Management (18) Sales (30) Satisfaction (11) Saving (5) Science-Based Business (7) Science (237) Search Technology (22) Segmentation (1) Selection and Staffing (10) Service Delivery (14) Service Operations (13)... View Details
      • Research Summary

      Vicarious Learning in Organizations

      To advance the study of how individuals learn through their interactions with others, Professor Myers has adopted a vicarious learning theory lens. Vicarious learning allows individuals to learn from the outcomes of others’ experiences, rather than solely their own... View Details

      Keywords: Learning And Development; Learning; Health Industry
      • Web

      Business History - Faculty & Research

      Argentinian market. Keywords: Business History ; Business and Government Relations ; Corporate Strategy ; Transformation ; Economy ; Air Transportation ; Air Transportation Industry ; View Details
      • 24 May 2018
      • Research & Ideas

      Distance Still Matters in Business, Despite the Internet

      a role: Communication costs, transportation costs, and search costs. Communication costs are lower on the internet because it is inexpensive to communicate with others, whether they are in the same building or across the world. View Details
      Keywords: by Sean Silverthorne; Transportation; Transportation; Transportation; Transportation; Transportation
      • 20 Aug 2013
      • First Look

      First Look: August 20

      Publications August 2013 Marketing Science Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans By: Chung, Doug J., Thomas Steenburgh, and K. Sudhir Abstract—We estimate a dynamic structural model of sales force... View Details
      Keywords: Anna Secino
      • 14 Jul 2010
      • Working Paper Summaries

      From Russia with Love: The Impact of Relocated Firms on Incumbent Survival

      Keywords: by Oliver Falck, Christina Guenther, Stephan Heblich & William R. Kerr; Manufacturing
      • February 2025
      • Supplement

      eBee: Affordable Mobility for Africa

      By: Ramon Casadesus-Masanell, Gamze Yucaoglu and Jordan Mitchell
      The case opens in March 2023, as Sten van der Ham and Jaap Maljers, CEO and co-founder of eBee, an electric bike (e-bike) company in Africa, are contemplating the different avenues for growth and path to profitability for the young and ambitious company. In 2023, the... View Details
      Keywords: Business Model; Value Creation; Competition; Logistics; Profit; Resource Allocation; Expansion; Business Strategy; Growth and Development Strategy; Distribution Channels; Entrepreneurial Finance; Bicycle Industry; Africa; Kenya
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