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  • 03 Apr 2013
  • What Do You Think?

Will Women Leaders Influence the Way We Work?

this, in part because the sample size is so small. Several have argued that if we are to tap the potential of people with a variety of backgrounds and demands on their time, we need to rethink work. Among other things, the argument maintains that work needs to be... View Details
Keywords: by James Heskett
  • 22 Feb 2010
  • Research & Ideas

Manager Visibility No Guarantee of Fixing Problems

Observing and understanding the tasks and challenges that workers face every day is important. But managers who merely put in time "walking the floor" are not doing enough; in fact, it can make employees feel worse about their... View Details
Keywords: by Julia Hanna; Health
  • 20 Dec 2016
  • First Look

December 20, 2016

at GoDaddy Scott Wagner has recently joined GoDaddy, a leading provider of cloud-based software and services that helped individuals and small businesses establish a web presence, in the dual role of chief operating officer and chief financial officer. One of his first... View Details
Keywords: Carmen Nobel
  • 08 Mar 2016
  • First Look

March 8, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50668 forthcoming Journal of Marketing Research Design of Search Engine Services: Channel Interdependence in Search Engine Results By: Edelman, Benjamin, and Zhenyu Lai Abstract—The authors... View Details
Keywords: Sean Silverthorne
  • 20 Jun 2016
  • Research & Ideas

When Predicting Other People's Preferences, You're Probably Wrong

implications for anyone looking to impress others, for those who are tasked with forecasting consumer behavior, or for salespeople who consult with customers on prospective purchases. In short, it’s dangerous to predict what others will... View Details
Keywords: by Carmen Nobel; Retail
  • 01 May 2007
  • First Look

First Look: May 1, 2007

integrated innovation? Our model has firms with limited visibility that either control all aspects of product innovation (integrated innovation) or open their designs to components developed by other players (open innovation). We show... View Details
Keywords: Sean Silverthorne
  • 30 Oct 2006
  • First Look

First Look: October 31, 2006

small open economy, final goods production is carried out by foreign and domestic firms, which compete for skilled labor, unskilled labor, and intermediate products. To operate a firm in the intermediate goods sector, entrepreneurs must develop a new variety of... View Details
Keywords: Sean Silverthorne
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

faster in sequential auctions conducted with a standard second price auction mechanism than with a clamped second price auction mechanism. We conclude that while it is important for mechanism designers to think more about creating... View Details
Keywords: Martha Lagace
  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

given that product architecture has been shown to be an important predictor of, among other things: product performance, product variety, process flexibility, and future industry evolution. We explore this relationship in the software industry by use of a technique... View Details
Keywords: Martha Lagace
  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

tasks like perfecting their technology, learning how to manufacture it, and financing the needed investments in research, development, and marketing through a combination of product sales and venture funding. And so emerged several... View Details
Keywords: by John S. Rosenberg
  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

(Abridged) Harvard Business School Case 705-441 Designed as an overview of all aspects of the strategy process: industry analysis, positioning, dynamics and sustainability, and scope issues of corporate strategy, including vertical... View Details
Keywords: Martha Lagace
  • 09 Jan 2018
  • First Look

First Look at New Research and Ideas, January 9, 2018

by the inability to make a downward social comparison; namely, when no one is behind a queuing individual, that person is less certain that continuing to wait is worthwhile. Furthermore, this paper provides evidence that queue transparency is an effective service View Details
Keywords: Sean Silverthorne
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

or more intermediaries, that encompasses infrastructure and rules required by users to transact with each other. A fundamental design decision for firms that aspire to develop platform-mediated networks is whether to preserve proprietary... View Details
Keywords: Martha Lagace
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

Product and Organizational Architectures: A Test of the 'Mirroring' Hypothesis Authors:Alan MacCormack, John Rusnak, and Carliss Baldwin Abstract A variety of academic studies argue that a relationship exists between the structure of an organization and the View Details
Keywords: Sean Silverthorne
  • 27 Oct 2011
  • Research & Ideas

Horrible Boss Workarounds

didn't use computers himself and didn't see the value in the strategy. So a group of self-starters went ahead and designed a small, low-risk e-commerce pilot anyway. It tested well, the CEO was at last impressed, and the project moved... View Details
Keywords: by Carmen Nobel
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

Experience Economy (Harvard Business School Press, 1999), because "most practitioners have taken the concept of one-to-one marketing and bastardized it into CRM. They're using CRM tools to design better processes for a nonexistent... View Details
Keywords: by Jean Ayers
  • 08 Nov 2016
  • First Look

November 8, 2016

Along with co-founder Stacey Abrams, the pair had designed NOW's business model three years ago, and the company was at a critical juncture. NOW offered a program—called NOWaccount—that provided working capital to small businesses by... View Details
Keywords: Sean Silverthorne
  • 26 May 2015
  • First Look

First Look: May 26

for two completely different reasons. The first is a change in technology that reduces the value of co-location (stickiness). This tends to lead to the decoupling of design and production activities and to a broad geographic diffusion of... View Details
Keywords: Sean Silverthorne
  • 12 Aug 2008
  • Op-Ed

Google-Yahoo Ad Deal is Bad for Online Advertising

before the U.S. House of Representatives Committee on the Judiciary Task Force on Competition Policy and Antitrust Laws, Edelman wrote that the deal could have an anticompetitive effect on Internet advertising. "The proposed... View Details
Keywords: by Benjamin G. Edelman; Advertising; Publishing
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

factors in the study of deceptive behavior. Download the paper: http://www.hbs.edu/research/pdf/09-096.pdf Modularity for Value Appropriation: Drawing the Boundaries of Intellectual Property Authors: Joachim Henkel and Carliss Baldwin Abstract Existing theory of... View Details
Keywords: Martha Lagace
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