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Publications

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  • All HBS Web  (908)
    • News  (196)
    • Research  (539)
    • Events  (7)
    • Multimedia  (1)
  • Faculty Publications  (178)

Show Results For

  • All HBS Web  (908)
    • News  (196)
    • Research  (539)
    • Events  (7)
    • Multimedia  (1)
  • Faculty Publications  (178)
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  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

is consistent with strategic trade models in which export subsidies improve the competitive positions of firms in imperfectly competitive markets. Download paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=483483 The Effectiveness... View Details
Keywords: Martha Lagace
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

psychology that accounts for behaviors inconsistent with ethical beliefs and describe how people reconcile their immoral actions with their ethical goals through the process of moral disengagement. We then examine how the mind selectively... View Details
Keywords: Sean Silverthorne
  • 10 Dec 2013
  • First Look

First Look: December 10

  Publications August 2013 Strategic Management Journal Location Choices under Strategic Interactions By: Alcácer, Juan, Minyuan Zhao, and Cristian Dezso Abstract—The literature on location choices has... View Details
Keywords: Sean Silverthorne
  • 29 Oct 2018
  • Research & Ideas

Hunting for a Hot Job in High Tech? Try 'Digitization Economist'

marketplaces. The way marketplaces and intermediaries rank offers from sellers or service-providers can be thought of as an incentive system. Economists are well positioned to analyze issues such as short-term user behavior and the... View Details
Keywords: by Roberta Holland; Technology; Education
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

Abstract In many service industries, companies compete with each other on the basis of the waiting time their customers experience, along with other strategic instruments such as the price they charge for their service. The objective of... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2015
  • First Look

November 3, 2015

November 2015 Quarterly Journal of Economics Behavioral Hazard in Health Insurance By: Baicker, Katherine, Sendhil Mullainathan, and Joshua Schwartzstein Abstract—A fundamental implication of standard moral hazard models is overuse of... View Details
Keywords: Sean Silverthorne
  • 13 Dec 2004
  • Research & Ideas

How Leaders Create Winning Streaks

Overview Confidence in an organization is more than just a spirit of "We can do it." It is the foundation, systems, and culture involving positive behaviors such as open communication, self-scrutiny, respect, teamwork,... View Details
Keywords: by Rosabeth Moss Kanter & Walter Kiechel
  • 12 Oct 2011
  • First Look

First Look: October 12

2011) Abstract Organizational culture-the shared assumptions, values, and behaviors that determine "how we do things around here"-can be measured and shaped. In organizations with large numbers of customer-facing employees, it... View Details
Keywords: Sean Silverthorne
  • 05 Aug 2010
  • What Do You Think?

What Is Customer Opinion Good For?

or less important (because) customers had no sense when it came to entertaining tradeoffs (between features and cost)." Phil Clark commented that, regardless of method or purpose, "It is important to know your customers better than they know themselves They will tell... View Details
Keywords: by Jim Heskett; Technology
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

interpersonal construct that captures listening, understanding, validation, and care. We measure responsiveness with an attitudinal measure from previous research as well as a novel behavioral measure: the number of follow-up questions... View Details
Keywords: Sean Silverthorne
  • 21 Oct 2014
  • First Look

First Look: October 21

  Publications October 2014 Harvard Business Review Press Aligning Strategy and Sales: The Choices, Systems, and Behaviors That Drive Effective Selling By: Cespedes, Frank V. Abstract—There are many books that provide strategy advice and... View Details
Keywords: Sean Silverthorne
  • 13 Oct 2003
  • Research & Ideas

Negotiating Challenges for Women Leaders

saying, you know, there's a behavioral explanation to this as well. We want to make clear: this is not to blame women. Our perspective is that, instead of waiting for the tectonic plates of society to shift, we would rather ask what we... View Details
Keywords: by Martha Lagace
  • 06 Mar 2007
  • First Look

First Look: March 6, 2007

Misconduct: The Effect of Gradual Degradation on the Failure to Notice Others' Unethical Behavior Authors:Francesca Gino and Max H. Bazerman Abstract Four laboratory studies show that people are more likely to accept others' unethical... View Details
Keywords: Martha Lagace
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

Authors:Andrei Hagiu and Robin S. Lee Publication:Journal of Economics and Management Strategy (forthcoming) Abstract We analyze platform competition for content in the presence of strategic interactions between content distributors and... View Details
  • 10 Apr 2007
  • First Look

First Look: April 10, 2007

media content. Raises issues of how technology interacts with creative processes and outcome possibilities, and also invites discussion of strategic and organizational questions raised by the very different business models of the... View Details
Keywords: Martha Lagace
  • 03 Feb 2009
  • First Look

First Look: February 3, 2009

studies conducted in numerous countries and contexts have consistently demonstrated that setting specific, challenging goals can powerfully drive behavior and boost performance. Advocates of goal setting have had a substantial impact on... View Details
Keywords: Martha Lagace
  • 30 May 2000
  • Lessons from the Classroom

Entrepreneurship’s Wild Ride

attributes are most easily explained in terms of a spectrum, with entrepreneurial firms falling on one side and more bureaucratic firms on the other. The first attribute is pursuit of opportunity. Strategic orientation is driven either by... View Details
Keywords: by William Mahoney
  • 17 Apr 2007
  • First Look

First Look: April 17, 2007

Kraiselburd and Noel Watson Abstract In this paper, we seek to use quantitative models to help appreciate the behavioral processes associated with successful cross-functional and cross-firm alignment in supply/demand planning. We model... View Details
Keywords: Martha Lagace
  • 01 Oct 2008
  • Research & Ideas

How Much Time Should CEOs Devote to Customers?

strategy, it's not necessary for the CEO to spend time learning how different clients would prefer customized solutions. The CEO should spearhead the identification of three or four customer health metrics. Even in companies that see customer intimacy as their point of... View Details
Keywords: by John Quelch
  • 26 Jan 2010
  • First Look

First Look: Jan. 26

the point that given the rarity of the strategic approaches to resource allocation, district leaders need more guidance and tools to help them make better decisions and manage the consequences, particularly when they are under enormous... View Details
Keywords: Martha Lagace
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