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- All HBS Web (350)
- Faculty Publications (18)
- 06 Dec 2018
- News
Source Code
“I came to the conclusion pretty quickly that I’d rather be on the business side than on the lawyer side because the lawyer was essentially a service arm to the business side, and the business side was really making the decisions,” says... View Details
- 15 Dec 2015
- First Look
December 15, 2015
moving upmarket to challenge the industry leaders. They point out that Uber, commonly hailed as a disrupter, doesn’t actually fit the mold, and they explain that if managers don’t understand the nuances of disruption theory or apply its... View Details
Keywords: Carmen Nobel
- 26 Sep 2006
- First Look
First Look: September 26, 2006
hospital services by more than 50 percent in Sao Paulo and Rio de Janeiro, saving the government more than $3 billion. These cases offer suggestions for global strategies for confronting AIDS and other... View Details
Keywords: Sean Silverthorne
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
about this work, such as on airplanes with strangers, we get a similar response—"Oh yeah, I can relate to wanting to speak up but biting my tongue." It's really a shame how much apparently untapped knowledge there is out there... View Details
Keywords: by Sarah Jane Gilbert
- 18 Sep 2007
- First Look
First Look: September 18, 2007
and Brooke Barton, 309-320. John Wiley & Sons, Inc., 2007 Abstract After thirty years of development, commercial microfinance in the developing world—the provision of financial services to low income populations on a... View Details
Keywords: Martha Lagace
- 26 Jan 2016
- First Look
January 26, 2016
challenge. Who was the company competing against and how could it carve out a unique value proposition that would appeal to travelers and be differentiated from what was offered by other hospitality options?... View Details
Keywords: Sean Silverthorne
- 17 Jul 2012
- First Look
First Look: July 17
Interactive Controls: Which, When, and Why? Author:Anette Mikes Abstract Taking a multiple-control perspective, I investigate a control debacle and its aftermath at a financial services company (MultiBank), focusing on an insurance... View Details
Keywords: Sean Silverthorne
- 10 Jan 2012
- First Look
First Look: January 10
are the best managed. Firms in developing countries, such as Brazil, China, and India, tend to be poorly managed. American retail firms and hospitals are also well managed by international standards, although American schools are more... View Details
Keywords: Sean Silverthorne
- 03 Mar 2009
- First Look
First Look: March 3, 2009
50 employees) but was poised for significant growth. For founder and CEO Michael Lebowitz, the central challenge was to figure out whether and how the agency could retain its boutique culture while transcending its boutique size. The case... View Details
Keywords: Martha Lagace
- 07 Aug 2012
- First Look
First Look: August 7
http://www.hbs.edu/research/pdf/13-007.pdf Cases & Course MaterialsChina Risk Finance: Riding the Wave of China's Financial Services Industry Regina M. Abrami, Matthew Shaffer, and Weiqi ZhangHarvard Business School Case 912-417... View Details
Keywords: Sean Silverthorne
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
Intermountain Healthcare: Pursuing Precision Medicine Headquartered in Salt Lake City, Intermountain Healthcare operates 23 hospitals and hundreds of clinics in Utah and Idaho and provides insurance to approximately 850,000 patients... View Details
Keywords: Carmen Nobel
- 21 Feb 2012
- First Look
First Look: Feb. 21
managed. Firms in developing countries, such as Brazil, China, and India tend to be poorly managed. American retail firms and hospitals are also well managed by international standards, although American schools are more poorly managed... View Details
Keywords: Sean Silverthorne
- Web
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Managing Customers for Growth Marketing Eva Ascarza Fall 2025 Q2 1.5 Managing International Trade and Investment Business, Government & the International Economy Meg Rithmire Fall 2025 Q1Q2 3.0 Managing Service Operations Technology &... View Details