Publications

26 Jul 2023
News

Know Your HBS Staff: Merrick Nelson

22 Sep 2020
News

Going Back to Move Forward

September 1992
Case

Star Cablevision Group (C): Responding to a Credit Market Contraction

By: William A. Sahlman

Third case in a series of six cases. This case describes the company as it adjusts to a credit market contraction. View Details

Keywords: Credit; Markets

Educators

2023
Book

Move Fast and Fix Things: The Trusted Leader's Guide to Solving Hard Problems

By: Frances X. Frei and Anne Morriss

Speed has gotten a bad name in business, much of it deserved. When Facebook made "Move fast and break things" an informal company motto, it fueled a widely held belief that we can either make progress or take care of people, one or the other. That a certain amount of... View Details

Keywords: Leading Change; Performance Improvement; Problems and Challenges; Organizational Change and Adaptation; Organizational Culture

24 Jun 2009
Working Paper Summaries

Don’t Just Survive—Thrive: Leading Innovation in Good Times and Bad

Keywords: by Lynda M. Applegate & J. Bruce Harreld

04 Aug 2020
News

The pandemic workday is 48 minutes longer and has more meetings

Web

Building a Culture of Awareness and Accountability in your Organization - Recruiting

with the full humanity recognized every single day,” said Manso-Brown. Without this important aspect of organizational policy and culture, adjusting hiring practices will not make meaningful change. Create... View Details

June 2001 (Revised October 2003)
Case

Sampa Video, Inc.

A video rental store is considering offering home delivery service. Management must value the project under different financing strategies and methods, specifically adjusted present value (APV) and weighted average cost of capital (WACC). View Details

Keywords: Expansion; Cost of Capital; Entertainment; Decision Choices and Conditions; Financial Strategy; Motion Pictures and Video Industry; Entertainment and Recreation Industry

Educators

August 2014 (Revised March 2015)
Case

Optimization and Expansion at OpenTable

By: Benjamin Edelman and Karen Webster

OpenTable considers adjustments to increase its benefits to merchants, including a novel payments service that lets customers skip the multi-step process of using a credit card. View Details

Keywords: Payments; Pricing; Mobile; Rollout; Incrementality; Innovation Strategy; Credit Cards; Accommodations Industry; Information Technology Industry; United States

Educators

2022
Chapter

Immigration Policy Levers for U.S. Innovation and Startups

By: William R. Kerr and Sari Pekkala Kerr

Immigrants account for about a quarter of US invention and entrepreneurship despite a policy environment that is not well suited for these purposes. This chapter reviews the U.S. immigration policy environment that governs how skilled migrants move to America for... View Details

Keywords: High-tech; H1-B; Immigration; Entrepreneurship; Innovation and Invention; Business Startups; Venture Capital

17 Nov 2015
Blog Post

What is HBS START Week?

Transitioning to business school is a big change. New place, new people, a new schedule – it’s a lot to adjust to. To ease that shift, HBS hosts something called “START week”: the first official welcome for the new class View Details

Natalie Epstein

Natalie Epstein is a PhD Candidate in Technology and Operations Management at Harvard Business School. Her research focuses on service design strategies for on-demand operations. As the service industry accelerates, she is particularly... View Details

Article

The Electrified Future Is Shared: Mobility Services and Electrification's Pace, Shape

By: Jurgen Weiss

The article examines the potential impacts of new mobility services such as ride sharing and ride hailing on the speed and depth of electrification of personal transportation. The article explores how a shift of transportation towards shared mobility services might... View Details

Keywords: Mobility; Electric Vehicle; Autonomous Vehicles; Electricity Demand; Energy; Transportation Industry; Auto Industry; Energy Industry

2020
Working Paper

Immigration Policy Levers for U.S. Innovation and Startups

By: William R. Kerr and Sari Pekkala Kerr

Immigrants account for about a quarter of U.S. invention and entrepreneurship despite a policy environment that is not well suited for these purposes. This chapter reviews the U.S. immigration policy environment that governs how skilled migrants move to America for... View Details

Keywords: Invention; Innovation; Startups; High-tech; Immigration; Entrepreneurship; Innovation and Invention; Business Startups; Venture Capital; United States

SSRN

09 Jul 2018
Research & Ideas

Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)

company’s profits and cash flow. In addition, the founders worried that Amazon might cannibalize sales from its own website. In the end, Formlabs co-founder Max Lobovsky decided that control was more important than speed or ease. The... View Details

Keywords: by Michael Blanding; Technology; Consumer Products; Electronics; Industrial Products; Information Technology; Manufacturing; Medical Devices & Supplies; Retail

26 Jan 2013
News

The Next Boom

11 Jul 2013
News

Ballmer’s game plan to put Microsoft back on top

Winter 2014
Article

Labor Regulations and European Venture Capital

By: Ant Bozkaya and William R. Kerr

European nations substitute between employment protection regulations and labor market expenditures (e.g., unemployment insurance benefits) for providing worker insurance. Employment regulations more directly tax firms making frequent labor adjustments than other labor... View Details

Keywords: Insurance; Labor; Europe