Publications

March 1997 (Revised November 2013)
Case

Purity Steel Corporation, 2012

By: Robert L. Simons and Antonio Davila

Managers introduce a new performance evaluation system based on sales growth and return-on-investment (ROI). A branch manager wonders whether his new warehouse should be leased to mitigate the impact on ROI. Formulas and performance calculations are provided. A... View Details

Keywords: Investment Return; Judgments; Motivation and Incentives; Performance Efficiency; Compensation and Benefits; Salesforce Management; Performance Consistency; Performance Productivity; Steel Industry

21 Jun 2010
Research & Ideas

Strategy and Execution for Emerging Markets

How can we profit from the structural reality of emerging markets by identifying opportunities to fill voids, serving as market intermediaries? For Khanna and Palepu, an emerging market is anyplace where buyers and sellers cannot easily and View Details

Keywords: by Martha Lagace

09 Dec 2014
First Look

First Look: December 9

Publications December 2014 Academy of Management Journal Harnessing Productive Tensions in Hybrid Organizations: The Case of Work Integration Social Enterprises By: Battilana, Julie, Metin Sengul, Anne-claire Pache, and Jacob Model... View Details

Keywords: Sean Silverthorne

03 Aug 2010
First Look

First Look: August 3

social cues from reputation stakeholders and from prominent third-party bureaucratic actors can serve as symbolic signals that can affect the decision making of regulatory agencies. Our findings suggest that while View Details

Keywords: Martha Lagace

07 Dec 2016
HBS Case

Why Millennials Flock to Fintech for Personal Investing

a cab (Uber). It seems as if millennials would prefer to avoid face-to-face business interactions when there exists a more efficient way of getting what they want accomplished. “Having gone through the Great Recession, they tend to be... View Details

Keywords: by Michael Blanding; Financial Services

02 Jan 2012
Research & Ideas

Most Popular Articles of 2011

badly. Other apparent areas of interest in the last 12 months included corporate social responsibility, marketing techniques, and, of course, the ubiquitous Lady Gaga. Here are the Top 10 most-read articles and 10 most-read working papers... View Details

Keywords: by Staff

29 May 2001
Research & Ideas

Good News, Not Blues, For the Inner City

insisted that the greatest barriers for inner city development today are negative perceptions. These areas are not just economically distressed because of social issues, he said, adding that unless businesspeople take steps to build... View Details

Keywords: by Martha Lagace

28 Oct 2008
First Look

First Look: October 28, 2008

instruments (including price-setting) to implement desired outcomes. Non-price instruments were very much at the core of MSP strategies. Download the paper: http://www.hbs.edu/research/pdf/09-061.pdf Platform Competition, Compatibility, and View Details

Keywords: Martha Lagace

04 May 2020
Research & Ideas

Predictions, Prophets, and Restarting Your Business

hard decisions about returning to the market. Here’s a common prediction: Social distancing forces people to do more buying online and communicating through social media, thus accelerating a permanent, big... View Details

Keywords: by Frank V. Cespedes

March 2018 (Revised June 2018)
Case

City Year at 30: Toward Long-Term Impact

By: Rosabeth Moss Kanter and James Weber

In 2018, City Year was a 30-year-old nonprofit that recruited and organized teams of young-adult “volunteers” (corps teams) to provide a year of citizen service. It had 3,100 corps members serving in 327 schools located in 28 U.S. cities. In its early decades, City... View Details

Keywords: Education; Service Operations; Nonprofit Organizations; Growth and Development Strategy; Performance Efficiency; Resource Allocation; Change Management; Social Entrepreneurship; Middle School Education; Secondary Education; Philanthropy and Charitable Giving; Human Capital; Growth Management; Service Delivery; Organizational Design; Social Enterprise; Poverty; United States

11 Jun 2020
In Practice

Are Digital Organizations Better at Overcoming COVID?

industry. That said, technology will be most powerfully utilized during the pandemic by those firms who apply it organization-wide to create more nimble, efficient organizations, more capable of managing the factors of production (e.g.,... View Details

Keywords: by Danielle Kost

03 Apr 2018
First Look

New Research and Ideas, April 3, 2018

historical scholarship and address a wealth of questions emanating from them, Global History, Globally is a must-read book for all students and scholars of global history. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54306 in press View Details

Keywords: Sean Silverthorne

16 Jun 2014
Research & Ideas

The Unfulfilled Promise of Educational Technology

game-changer. Programs are developing that allow teachers to share lesson plans and streamline grading. On a district level, technology can help pair teachers and students. "Currently, nearly 80 percent of school funding is spent on people," says Kim. The... View Details

Keywords: by Michael Blanding; Education

01 Aug 2007
Op-Ed

Company Town: Fixing Corrupt Governments

and graft means that citizens are cheated out of a fair government that operates efficiently and in the public interest. It's time to consider a radical idea: Corporations and nonprofit groups, in addition to individuals, should be... View Details

Keywords: by Eric Werker

March 1999 (Revised March 2000)
Case

Cross Country Group, The: A Piece of the Rock (A)

By: Robert L. Simons and Indra Reinbergs

A new MBA graduate joins a privately held family business and sets ambitious growth goals for the next five years. To enhance motivation, he proposes a new incentive plan that will grant him a share of the wealth he creates. However, the family owners have a more... View Details

Keywords: Family Business; Decisions; Motivation and Incentives; Business Strategy; Performance Efficiency; Risk and Uncertainty; Growth and Development; Planning; Accounting Industry; Employment Industry