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- All HBS Web
(969)
- News (196)
- Research (647)
- Events (6)
- Multimedia (5)
- Faculty Publications (306)
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- 07 Feb 2017
- Research & Ideas
The Right Way to Cry in Front of Your Boss
so passionate about doing well here,’ that’s a different conversation than, ‘Oh, I’m sorry I’m being so emotional about this,'" she says. “It’s a mindset shift.” The “distress display” doesn’t have to be crying. It could be a flushed face, shaking, choking up, or... View Details
Keywords: by Roberta Holland
- 18 Apr 2023
- Research & Ideas
What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'
Consumers who are eager to mitigate climate change can take many actions, such as reducing the number of airline flights they take or installing solar panels on their homes. But the planet is in a race against time, and individual action alone won’t help most countries... View Details
- 01 Oct 2001
- Research & Ideas
How To Make Restructuring Work for Your Company
necessary to decide how they will be spread over the merging companies' workforces. This decision can significantly impact the merger integration process and how the stock market values the merger, by sending employees and investors a View Details
Keywords: by Stuart C. Gilson
- 01 Nov 2020
- Research & Ideas
Good Leadership Is an Act of Kindness
one company launched daily virtual coffee breaks. For those working while caring for children, leaders must be sensitive to issues of exhaustion and the difficulty of working during pre-pandemic office hours. "Leadership signaling that... View Details
Keywords: by Boris Groysberg and Susan Seligson
- 2014
- Working Paper
Better Deals Through Level II Strategies: Advance Your Interests by Helping to Solve Their Internal Problems
Many negotiators have constituencies that must formally or informally approve an agreement. Traditionally, it is the responsibility of each negotiator to manage the internal conflicts and constituencies on his or her own side. Far less familiar are the many valuable... View Details
Sebenius, James K. "Better Deals Through Level II Strategies: Advance Your Interests by Helping to Solve Their Internal Problems." Harvard Business School Working Paper, No. 14-091, March 2014.
- 2006
- Other Unpublished Work
Does Competition Increase Patent Litigation? Empirical Evidence of Strategic Patenting in the Telecom Equipment Industry
By: Juan Alcacer and Rachelle C. Sampson
Anecdotal evidence suggests that patent litigation has increased in the last 20 years as firms in knowledge intensive industries use patents more frequently to protect their knowledge stocks and managers focus on extracting new revenue streams from existing patent... View Details
- 10 Feb 2021
- Research & Ideas
Has #MeToo Changed How Hollywood Hires?
start of a project,” the researchers note. “The choice of the writer (and his/her gender), to a great extent, influences or correlates with later choices—including the hiring of a director and actors/actresses—and signals the type of... View Details
- 2008
- Other Unpublished Work
Accounting, Risk Management and the Aftermath of a Control Debacle
By: Anette Mikes
Despite the widespread adoption of risk management systems in the financial services industry, recent control debacles highlight the apparent lack of top managerial attention to risk controls. Yet in order to understand the workings and uses of risk controls (or any... View Details
- 30 Nov 2021
- In Practice
What's the Role of Business in Confronting Climate Change?
The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
- 24 Oct 2013
- Working Paper Summaries
When $3+$1 > $4: The Effect of Gift Salience on Employee Effort in an Online Labor Market
- 2015
- Chapter
"Level II" Negotiation Strategies: Advance Your Interests by Helping to Solve Their Internal Problems
Many negotiators have constituencies that must formally or informally approve an agreement. Traditionally, it is the responsibility of each negotiator to manage the internal conflicts and constituencies on his or her own side. Far less familiar are the many valuable... View Details
Sebenius, James K. "Level II" Negotiation Strategies: Advance Your Interests by Helping to Solve Their Internal Problems. In Negotiating in Times of Conflict, edited by Gilead Sher and Anat Kurz, 107–124. Tel Aviv: Institute for National Security Studies, 2015. Electronic.
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
signs of trouble, issues that aren’t visible to me, don’t wait to come to me until you have an accompanying solution. Bring me your early indicators and together we’ll devise experiments to tackle the challenge.’ Explicitly signaling you... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 13 Mar 2023
- Research & Ideas
What Would It Take to Unlock Microfinance's Full Potential?
investment, and the people who weren’t nominated averaged no return at all. That was our first signal that some of these alternative screening mechanisms based on soft information could transform how we think about which entrepreneurs to... View Details
- July 2020
- Case
King's College Hospital in Crisis
By: John R. Wells and Benjamin Weinstock
On December 11, 2017, King’s College Hospital NHS Foundation Trust (King’s), one of London’s leading teaching hospital groups, was put into “special measures” by NHS Improvement (NHSI), the financial regulator of England’s National Health Service (NHS). The future of... View Details
Keywords: Hospitals; Financing; Health Care and Treatment; Financial Condition; Crisis Management; Organizational Structure; Transformation; Strategic Planning; United Kingdom
Wells, John R., and Benjamin Weinstock. "King's College Hospital in Crisis." Harvard Business School Case 721-356, July 2020.
- 28 Feb 2022
- Research & Ideas
How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels
the accounts were chosen to suggest a sender’s gender, race, and education. Examples include LaToya Washington, which was meant to signal a Black sender, Brad Anderson to indicate a white sender, and Mei Chen to represent an Asian sender.... View Details
Keywords: by Pamela Reynolds
- 24 Jan 2005
- Research & Ideas
Rethinking Activity-Based Costing
the company to incorporate estimates of the practical capacities of its resources, allowing the ABC cost drivers to provide more accurate signals about the cost and the underlying efficiency of its processes. Analyzing and reporting... View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
illustrated the approach with a variety of examples, from novel customer-facing apps (such as the innovative AI-enabled Google Assistant) to the new AI-enabled infrastructure powering Google’s data centers and cloud services. The announcement was a View Details
Keywords: by Dina Gerdeman
- January 2010 (Revised August 2010)
- Background Note
Advanced Leadership Note: An Institutional Perspective and Framework for Managing and Leading
By: Rosabeth M. Kanter and Rakesh Khurana
Large-scale societal issues increasingly appear on the agenda of business leaders, including poverty, health, education, business-government relations, and the degradation of the environment. These problems are not entirely new, but the forces of globalization and the... View Details
Keywords: Change Management; Framework; Global Range; Leadership; Business and Stakeholder Relations; Social Enterprise; Social Issues; Complexity
Kanter, Rosabeth M., and Rakesh Khurana. "Advanced Leadership Note: An Institutional Perspective and Framework for Managing and Leading." Harvard Business School Background Note 410-076, January 2010. (Revised August 2010.)
- 30 May 2005
- Research & Ideas
Six Steps for Making Your Threat Credible
is credible. Does your counterpart truly believe you're ready to walk away from the deal? There are two components to signaling that you won't back down from a threat. This is the dilemma confronting negotiators who make threats: Your... View Details
Keywords: by Deepak Malhotra
- 10 Jan 2023
- Op-Ed
Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage
the thought of inheriting a team versus starting a team from scratch sound miserable? Or perhaps you never want to have to fundraise again? What would you have to see in your future role to signal potential? Often, when in transition, we... View Details
Keywords: by Julia Austin