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  • 24 Oct 2023
  • HBS Case

From P.T. Barnum to Mary Kay: Lessons From 5 Leaders Who Changed the World

the Madam C. J. Walker Manufacturing company. Breedlove chased growth, picking up and moving first to Denver, then to Pittsburgh, then to Indianapolis. Her strategy: Look for locations where she could tap into vibrant African-American... View Details
Keywords: by Avery Forman
  • 16 Dec 2014
  • First Look

First Look: December 16

reputation concerns, but only if advertisers ultimately figure out when they're getting a bad deal. Legal, administrative, and logistical factors make it difficult to sue even the worst offenders. View Details
Keywords: Sean Silverthorne
  • 20 Dec 2011
  • First Look

First Look: December 20

  PublicationsUnconscious Thought Works Bottom-up and Conscious Thought Works Top-down When Forming an Impression Authors:Maarten W. Bos and Ap Dijksterhuis Publication:Social Cognition 29, no. 6 (2011)... View Details
Keywords: Carmen Nobel
  • Research Summary

Overview

By: Antonio Moreno
One major theme of Professor Moreno’s research has been retail channel integration and so-called “omnichannel retail.” In omnichannel retail, retailers provide their customers with a shopping experience that may involve different channels in a way that aims to be... View Details
Keywords: Omnichannel; Omni-channel; Omnichannel Retail; Omnichannel Retailing; Retail; Customer Value and Value Chain; Information Management; Technological Innovation; Distribution; Distribution Channels; Logistics; Product; Product Design; Service Delivery; Supply Chain; Supply Chain Management; Information Technology; Internet; Online Technology; Technology Adoption; Technology Platform; Retail Industry; Technology Industry; Service Industry; Europe; Spain; Latin America
  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

pay enough attention to financial discipline and keeping track of cash in and cash out, [which] can get an entrepreneur into trouble.” Even with an average store profitability of 15 percent, View Details
Keywords: by Pamela Reynolds
  • 2009
  • Working Paper

Securing Jobs or the New Protectionism?: Taxing the Overseas Activities of Multinational Firms

By: Mihir A. Desai
Tax policy toward American multinational firms would appear to be approaching a crossroads. The presumed linkages between domestic employment conditions and the growth of foreign operations by American firms have led to calls for increased taxation on foreign... View Details
Keywords: Multinational Firms and Management; Policy; Taxation; Job Cuts and Outsourcing; United States
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  • November 2020
  • Case

Axis My India

By: Ananth Raman, Ann Winslow and Kairavi Dey
Pradeep Gupta founded Axis My India (AMI) as a printing and publishing company in 1998. In 2013, AMI expanded into consumer research and election forecasting. Although a relatively unknown entity, AMI predicted several election results accurately. Gupta describes AMI’s... View Details
Keywords: Market Research; Operations; Management; Infrastructure; Logistics; Service Operations; Political Elections; Forecasting and Prediction; Asia; India
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  • 16 May 2023
  • HBS Case

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

their improved performance creates. “There exists tremendous low-hanging fruit in creating shared value for employees and companies,” says Rouen. “The logistics are not hard; it’s the will. Top management... View Details
Keywords: by Avery Forman
  • 25 Jun 2024
  • Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

It’s a manager’s nightmare: A customer pulls into a drive-thru after a long day at work with children in tow, everyone looking frazzled and famished. After waiting patiently in line, the customer grabs her bag of burgers through the... View Details
Keywords: by Kara Baskin; Food & Beverage
  • 27 Jul 2021
  • Op-Ed

What Pirates Can Teach Us About Leadership

In the deep heat of an 18th-century summer, a crew of pirates was sailing off the Virginia coast when a lookout spotted a merchant ship to the south. Springing into action, the pirates launched an attack, rocking the merchant View Details
Keywords: by Francesca Gino
  • 12 Oct 1999
  • Research & Ideas

It Came in the First Ships: Capitalism in America

all white immigrants before the Revolution arrived under these terms. They flocked to America mainly from England, but also from Scotland, Ireland, and Germany. (Germans tended to come in family groups, the others as single adults.) A few... View Details
Keywords: by Thomas K. McCraw
  • Teaching Interest

The Role of Government in Market Economies (RoGME)

By: Matthew C. Weinzierl

RoGME is about one question: What is the proper role of government in market economies? We study the role of government as it plays out in the real world, using case studies to examine policies of current interest and importance.... View Details

  • 27 Feb 2023
  • Research & Ideas

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

deviations on the performance of individual stores in a new study. “One employee being late or absent can negatively affect not only store operations, but also their coworkers by making them stay to make up for the lost labor.” Ananth Raman, UPS Foundation Professor of... View Details
Keywords: by Ben Rand; Retail
  • Research Summary

Health-care Applications

Active postmarketing drug surveillance.  There is substantial interest within the U.S. health community and among health policymakers in developing a surveillance system that scans public health databases in order to proactively detect potential drug safety... View Details

  • November 2023 (Revised March 2024)
  • Case

Infarm: Betting the (Indoor) Farm on Food Security

By: Elie Ofek
In the summer of 2023, the co-founders of Infarm, a controlled environment agriculture (CEA) company, were contemplating a major pivot going forward. While Infarm had successfully shown it could grow over 75 products—mainly herbs, leafy greens and mushrooms—in modular... View Details
Keywords: Plant-Based Agribusiness; Business Model; Market Entry and Exit; Science-Based Business; Business Strategy; Transition; Agriculture and Agribusiness Industry; Europe; North America; Toronto; Northeastern United States
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  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

transporting Asia-bound exports down to the Gulf and through the canal and shipping them out to Seattle by land. Conversely, eastern-bound cargoes no longer consisted of... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • May 1994 (Revised March 2008)
  • Case

Barilla SpA (A)

By: Janice H. Hammond
Barilla SpA, an Italian manufacturer that sells to its retailers largely through third-party distributors, experienced widely fluctuating demand patterns from its distributors during the late 1980s. This case describes a proposal to address the problem by implementing... View Details
Keywords: Order Taking and Fulfillment; Logistics; Supply Chain; Technology; Food and Beverage Industry; Food and Beverage Industry; Italy
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  • 14 Mar 2018
  • Research & Ideas

Feeling Stressed? Try Sniffing Your Romantic Partner's Shirt

scent of a romantic partner can lower psychological and physiological stress levels, even when that partner isn’t physically present. Moreover, the scent of a stranger increases stress levels, according to the study, “Olfactory Cues from... View Details
Keywords: by Carmen Nobel
  • 12 Dec 2023
  • Research & Ideas

COVID Tested Global Supply Chains. Here’s How They’ve Adapted

China through its trade and [global-value chain] links with these third-party countries,” the paper notes. “The global supply chains actually helped us during COVID-19.” Moreover, there are growing concerns that the reshuffling of global... View Details
Keywords: by Scott Van Voorhis

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