Service Contracts - Publications - Faculty & Research

04 Jan 2021
What Do You Think?

How Do We Sustain Organization Diversity?

low-wage workers.” Another point of view rejects the notion that such a competition exists. David Wittenberg commented, “Workers don’t ‘compete for your profits,’ they contract to provide services for a wage... View Details

Keywords: by James Heskett

11 Apr 2017
First Look

First Look at New Research, April 11

experimentation ex-post and one that funds experimental projects ex-ante. In equilibrium it is possible that all competing financiers choose to offer failure-tolerant contracts to attract entrepreneurs, leaving no capital to fund the most... View Details

03 Oct 2006
First Look

First Look: October 3, 2006

Working PapersRacial Diversity Initiatives in Professional Service Firms: What Factors Differentiate Successful from Unsuccessful Initiatives? Authors:Modupe Akinola and David A. Thomas Abstract Diversity continues to be a key focus for... View Details

Keywords: Sean Silverthorne

10 May 2004
Research & Ideas

Rethink the Value of Joint Ventures

a joint venture and make sure that you can't buy those services or that knowledge through an arms-length contract that doesn't require sharing ownership. Most of what managers want from joint ventures is... View Details

Keywords: by Cynthia Churchwell

08 Jul 2008
First Look

First Look: July 8, 2008

tail in action-reviewing sales data from Nielsen SoundScan, Nielsen VideoScan, the online music service Rhapsody, and the Australian DVD-by-mail service Quickflix. What she found may surprise you:... View Details

Keywords: Martha Lagace

21 Feb 2012
First Look

First Look: Feb. 21

and contracts in shaping the growth and influence of business enterprises. It presents entrepreneurs, executives, and the firms they controlled as driving actors in national economies and international growth. Alongside an original... View Details

Keywords: Sean Silverthorne

12 Apr 2016
First Look

April 12, 2016

April 2016 Harvard Business Review Can You Cut 'Turn Times' Without Adding Staff? By: Bernstein, Ethan, and Ryan W. Buell Abstract—The president of RSA Ground, the subsidiary of Rising Sun Airlines responsible for servicing its planes at... View Details

Keywords: Sean Silverthorne

28 May 2012
Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

bottom line. Some companies have invested time and energy into their CSR programs only after getting burned by bad publicity. For example, Nike suffered from an onslaught of negative press and large-scale protests from those who claimed its View Details

Keywords: by Dina Gerdeman

15 Jan 2019
First Look

New Research and Ideas, January 15, 2019

minutes. This was not to say that it was better than the warfighters or would replace their jobs, but it was evidence that autonomous robots deployed in this fashion could keep up with the pace of operators, serve as a force multiplier, and help protect civilian and... View Details

Keywords: Dina Gerdeman

10 Dec 2013
First Look

First Look: December 10

http://hbr.org/search/313096-PDF-ENG Harvard Business School Case 212-082 Schneider Electric: Becoming the Global Specialist in Energy Management Global electrical products company assesses growth and market demands in India. Company must decide between a product... View Details

Keywords: Sean Silverthorne

06 Nov 2007
First Look

First Look: November 6, 2007

Marquee Prospect Plays Hardball (A) Harvard Business School Case 908-010 Describes the hardball tactics facing Peter Welz, who seeks to negotiate a make-or-break contract with a vastly larger potential client. Welz's counterpart team is... View Details

Keywords: Sean Silverthorne

20 Mar 2012
First Look

First Look: March 20

either system can lead to the subversion of expected relationships in the other. This book rejects the simple equation of capitalism with markets or with trade, in favor of a three-level system that embraces factor markets as well those for goods and View Details

Keywords: Sean Silverthorne

18 Mar 2001
Research & Ideas

Want to Be an Entrepreneur? [Part I]

role (himself MBA '75, PhD '82, he is D'Arbeloff MBA Class of 1955 professor of business administration and cochair of the school's entrepreneurship and service management unit), he pointed out that none of these ideas was a business.... View Details

Keywords: by John S. Rosenberg

13 Feb 2007
First Look

First Look: February 13, 2007

A. Desai, and C. Fritz Foley Abstract This paper examines how costly financial contracting and weak investor protection influence the cross-border operational, financing and investment decisions of firms. We develop a model in which... View Details

Keywords: Martha Lagace

28 Apr 2003
Research & Ideas

Shareholders Key to Corporate Reform

be actually brought home to the investor." Most of our social contracts are built on the assumption that individual accountability influences human behavior. Indeed, the recent move by the SEC to require CEOs to personally attest to... View Details

Keywords: by Cynthia A. Montgomery & Rhonda Kaufman

27 Mar 2012
First Look

First Look: March 27

Exploration of Luxury Hotels in Tanzania Authors:Diego A. Comin Abstract Tourism is a tradable service activity that could allow some African countries to generate significant growth. Tanzania, given its unique natural assets, is an ideal... View Details

Keywords: Carmen Nobel

29 Aug 2024
Research & Ideas

Shoot for the Stars: What to Know About the Space Economy

when NASA started investing in the commercial space sector in a more concerted way. It created a program called Commercial Orbital Transportation Services (COTS). It spent $500 million to start seeding rocket launch companies to provide a... View Details

Keywords: by Kara Baskin; Aerospace

16 Dec 2014
First Look

First Look: December 16

Michael E., and Robert S. Kaplan Abstract—Improving provider incentives and reimbursement must become a central component in health care reform. Reimbursement through bundled payments-a single payment that covers all the procedures, tests, drugs, devices, and View Details

Keywords: Sean Silverthorne

24 May 2011
First Look

First Look: May 24

development projects in an Indian software services firm, we find that knowledge repository use has a positive effect on project efficiency but not on project quality. However, when we examine two moderators, geographic dispersion and... View Details

Keywords: Sean Silverthorne

November 2004 (Revised September 2019)
Background Note

The U.S. Health Club Industry in 2004

By: John R. Wells, Gabriel Ellsworth and Benjamin Weinstock

In 2004, the $16.8 billion U.S. health club industry continued its strong record of growth. There were almost 27,000 health clubs in the United States, up from 6,700 two decades earlier, and these clubs claimed 41 million members, over 14% of the U.S. population.... View Details