Publications

March 2009
Journal Article

Does Individual Performance Affect Entrepreneurial Mobility? Empirical Evidence from the Financial Analysis Market

By: Boris Groysberg, Ashish Nanda and M. Julia Prats

Our paper contributes to the studies on the relationship between workers' human capital and their decision to become self-employed as well as their probability to survive as entrepreneurs. Analysis from a panel data set of research analysts in investment banks over... View Details

Keywords: Entrepreneurship; Investment Banking; Retention; Human Capital; Performance Effectiveness; Banking Industry

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February 2014
Article

Governance and CEO Turnover: Do Something or Do the Right Thing?

By: Ray Fisman, Rakesh Khurana, Matthew Rhodes-Kropf and Soojin Yim

We study how corporate governance affects firm value through the decision of whether to fire or retain the CEO. We present a model in which weak governance—which prevents shareholders from controlling the board—protects inferior CEOs from dismissal, while at the same... View Details

Keywords: Governing and Advisory Boards; Value; Retention; Resignation and Termination; Corporate Governance; Management Teams; Business and Shareholder Relations

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February 2009 (Revised March 2013)
Case

Shanghai Diligence Law Firm (A)

By: Robert G. Eccles and Catherine Zhang

Shanghai Diligence Law Firm, started in January 2006, is a rapidly growing law firm in China's burgeoning legal services market. In addition to the usual challenges facing all professional service firms (picking and retaining talent and building a desired client... View Details

Keywords: Business Startups; Compensation and Benefits; Retention; Growth and Development Strategy; Service Operations; Motivation and Incentives; Legal Services Industry; China

11 Sep 2000
Research & Ideas

Riding the Internet Fast Track

Finally, if the ease of customer retention is high, early investment in customer acquisition can pay dividends over a longtime horizon. For example, Web users find changing Internet service providers a difficult task, but buying an... View Details

Keywords: by Peter Jacobs

01 Dec 2014
News

Case Study: Growing the Family Business

commitment from local employers whose staff would use our center. We would locate in the same building or very near a large employer to facilitate ease of use by their employees. The benefit to the employer was staff retention and... View Details

Keywords: childcare; Finance

29 Sep 2009
First Look

First Look: September 29

would acting in time, i.e., not waiting until politics demands action, make a difference? What should our policy actually be? We need to get energy policy right this time—Gallagher and her colleagues help lead the way. The Cost Structure, Customer Profitability, and... View Details

Keywords: Martha Lagace

01 Jun 2017
News

Better Hiring Through Brain Science

Illustrations by Marcos Chin Illustrations by Marcos Chin Hiring companies employ Pymetrics to source additional talent and filter massive applicant pools as well as to boost retention and serve as a development tool. “We follow the... View Details

Keywords: Dan Morrell

June 1997
Case

Massachusetts General Hospital: CABG Surgery (B)

By: Steven C. Wheelwright and Mikelle Eastley

Once the CABG care path is implemented and other care paths begun, hospital staff and administration examine the resulting data. Further methods of improving care and reducing cost are presented for analysis. View Details

Keywords: Cost Management; Policy; Retention; Management Analysis, Tools, and Techniques; Operations; Performance Improvement; Health Industry

November 1999
Case

SUPERVALU, Inc.: Professional Development Program

By: Francis Aguilar

SUPERVALU examines the creation and implementation of a training program for attracting and retaining college graduates for the nation's largest wholesale food distribution company. It addresses: 1) program design and 2) the management of the design effort and program... View Details

Keywords: Selection and Staffing; Recruitment; Retention; Training; Organizational Culture; Design; Business or Company Management; Higher Education; Programs; Food and Beverage Industry; Distribution Industry

June 2022 (Revised November 2023)
Case

Platinum Capital

By: Jo Tango and Alys Ferragamo

How should a venture capital firm divide compensation and decision rights between its founders and its next-generation partners? Platinum Capital faced this decision in July 2020. Platinum’s younger partners had just requested a piece of the firm’s highly lucrative... View Details

Keywords: Decision Rights; Business and Stakeholder Relations; Compensation and Benefits; Governance; Retention; Negotiation; Partners and Partnerships

28 Apr 2023
Blog Post

Creating a Workplace That Supports Employees in Work and Life

employees with active recruitment and retention efforts. As Wood noted, “Through conversations with the talent team and senior leadership at Social Finance, we were able to find new means for LGBTQ+ applicants to be identified and engaged... View Details

Keywords: All Industries

14 Nov 2016
Op-Ed

5 Lessons I Hope Marketers Don’t Learn from Donald Trump

dreams of consumers, because a brand that’s built on such appeals will find it hard to grow to be a source of pride. Apparently misogyny, xenophobia, and contempt for the disabled have worked as customer acquisition tools for soon-to-be President Trump. But will they... View Details

Keywords: by John A. Deighton

10 Dec 2020
Blog Post

A New Case at Harvard Business School Highlights the Real-World Issues for Latinx Considering an MBA

path or the retention of a high-salaried position. “Although business, especially in the entrepreneurial sense, is very ingrained in the Latino community, the idea of going to business school is less understood,” explains Calderon. For a... View Details

04 Jan 2021
What Do You Think?

How Do We Sustain Organization Diversity?

successes, the distraction of a later effort to improve gender diversity, the disproportionate number of Black employees laid off in a major downsizing, a drop in the number of Black candidates in the pipeline, and weak retention of those... View Details

Keywords: by James Heskett

2025
Book

The World Is Your Office: How Work from Anywhere Boosts Talent, Productivity, and Innovation

By: Prithwiraj Choudhury

A research-based look at a growing phenomenon—companies allowing their employees to work from anywhere in the world—and how those who adopt this model can boost talent, innovation, and productivity.
In recent years, companies in a wide range of industries have... View Details

Keywords: Remote Work; Telecommuting; Employees; Business Offices; Organizational Culture; Retention; Recruitment; Policy; Competitive Advantage

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November 15, 2022
Article

Using Simulations to Upskill Employees

By: Frank V. Cespedes, Trond Aas, Alex Hunt and Huw Newton-Hill

Reskilling employees tops the agenda in many organizations, according to a LinkedIn report. Korn Ferry estimates an 85-million person talent shortage by 2030, and McKinsey likens the challenge to the shift from agricultural to manufacturing work that occurred in the... View Details

Keywords: Employee Engagement; Managing People; Talent Development; Training; Human Capital; Experience and Expertise; Talent and Talent Management; Retention; Personal Development and Career