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Show Results For
- All HBS Web
(1,545)
- People (4)
- News (400)
- Research (942)
- Events (13)
- Multimedia (1)
- Faculty Publications (563)
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- 01 Jun 2018
- News
Ask the Expert: Star Search
retailer Wayfair. “They want to know, ‘Do I feel like I can add value and make a difference?’” Gulliver manages a 300-person team at Wayfair dedicated to helping the growing e-commerce company recruit and retain talent. Her role is... View Details
Keywords: Dan Morrell
- 01 Oct 1996
- News
Lasting Impressions
back even further, to his elementary school days, when he bought packages of light bulbs in bulk and sold them door-to-door in his neighborhood at slightly below retail prices. "I think I always wanted to have control over my future. We... View Details
Keywords: Deborah E. Blagg
- 01 Jun 2001
- News
Virtual Plant Tours and Beer Game Dysfunction
more willing to admit what they don’t understand when they’ve had the opportunity to explore the material interactively online. Sometimes using technology is the best way to prove a point, as the Technology and Operations Management (TOM)... View Details
- 01 Dec 2010
- News
Do Good: Eat Chocolate
nibs and raisins. Manufactured at a plant outside Medellín, Colombia, and sold at Whole Foods and gourmet specialty stores, sweetriot products are also available for purchase on Virgin America, at the outdoor equipment retailer REI, and... View Details
Keywords: Julia Hanna; candy; chocolate; Crop Production; Agriculture; Food Manufacturing; Manufacturing
- 02 Sep 2014
- News
New Fashion Brand Honors Grandmother's Stylish Legacy
- 01 Dec 2020
- News
Digital Health Care: Empowering Consumers
in the growth of retail medical centers, too. If they are conveniently located, people will take care of minor medical issues, such as an ache, or a mole that might be cancerous. Most people also prefer them to hospitals overwhelmed with... View Details
Keywords: April White
- 20 Mar 2017
- News
Rent The Runway Cofounder Fleiss Bows out as Company Preps for IPO
- 01 Apr 2002
- News
Stocking Up Can Build Customer Value
papers (and miss one or more possible sales) once a week, or one-seventh of the time. What's ignored in this equation, though, according to HBS professor David Bell, is that customers care how often a retailer runs out of stock. "The... View Details
- 08 Jan 2025
- News
Mapping Pain Points at the IRS
Having spent a decade helping retailers optimize customer service, Fumi Tamaki (MBA 2014) could not pass up the opportunity in June 2024 to take on the challenge of improving the customer experience at the government organization that serves more Americans annually... View Details
- 11 Oct 2012
- News
Answering the Doctor's Call
I’d say, ‘a doctor,’” says Downing. “I was always intrigued with medicine. I guess it’s just in my DNA.” But, as often happens with childhood dreams, Downing set aside his medical aspirations. His father had launched Downing Enterprises, a manufacturer of trade-show... View Details
- 01 Apr 1997
- News
Facing the Music
actually released in 1995. The year brought no major new musical genre to generate album sales the way rap and alternative rock had in previous years. "Product returns from financially pinched retailers were very heavy last year,... View Details
Keywords: Marguerite Rigoglioso
- 01 Dec 1996
- News
An Entrepreneurial Journey
revenues. Busy managing several hundred employees and a network of 25 growers, Ruth Owades may not have time to smell the roses, but she's not complaining. « Back Supplies and Demand Sometimes a small inconvenience can lead to a revolution. The day in 1985 when View Details
- 27 Jan 2016
- News
Harvard MBA Hurdles Silicon Valley Gender Barrier
- 01 Apr 2000
- News
At Cyberposium, Amazon's Bezos Debunks Internet Myths
world," he said. "Probably more so because more business models are possible online." Myth #5: It's easier for bricks-and-mortar retailers to extend their business. Using books as an example, Bezos noted that online sellers are... View Details
- 01 Feb 1997
- News
Doing It Your Way
reflection, he adds genetic engineering, specialty retail outlets, catalogue companies, restaurants, and superstores. But when Sahlman's attention turns to the present day, his answer is immediate and unqualified: the Internet. "In many... View Details
- 26 Feb 2014
- News
The First Five Years: Morgan Hermand-Waiche (MBA 2010)
pursue your dream career; I'm in NY.'). "After a lot of introspection, I realized that I was truly passionate about entrepreneurship; and even in the hardest moments, when I was facing the wall in difficult operational and financing... View Details