Responsive Expectations - Publications - Faculty & Research

20 Jun 2012
Lessons from the Classroom

Teaching Leadership: What We Know

increasingly important but daunting challenge. The teaching of any subject is many-sided. However, discharging the responsibilities of a university educator is particularly complex. Teaching is only one of many activities View Details

Keywords: by Scott A. Snook, Rakesh Khurana & Nitin Nohria; Education

03 Mar 2003
What Do You Think?

Are Conditions Right for the Next Accounting Scandal?

Summing Up Responses to this month's column lead one to conclude that we can expect that more major accounting scandals are in our future. Causes, according to these thoughtful comments, range from the... View Details

Keywords: by James Heskett; Accounting; Financial Services

17 Sep 2020
Research & Ideas

Many Small-Business Employees May Be Close to Losing Health Insurance

faculty members Leemore S. Dafny, Zoë B. Cullen, Christopher T. Stanton, and doctoral student Yin Wei Soon. Their paper was published recently in the New England Journal of Medicine’s Catalyst. “Absent additional relief—and soon—providers and policymakers should View Details

Keywords: by Rachel Layne; Health

26 Sep 2019
Research & Ideas

What Can the World’s Largest Refugee Camp Teach Us About the Meaning of Work?

for Refugees. Some forecasters expect the number of forcibly displaced migrants to climb to 1 billion as climate change makes more parts of the world uninhabitable. “They will affect you. They will affect me. They may be you and me, as... View Details

Keywords: by Danielle Kost

22 Apr 2020
Research Event

How Investors Are Sizing Up Climate Change’s Risks—and Opportunities

"We're going to slam on the brakes because we're going to recognize the risk." Bracing for a sudden transition Preparing to “slam on the brakes.” Many investors expect policymakers to react to climate change gradually, imposing... View Details

Keywords: by Danielle Kost; Financial Services

08 Feb 2000
Research & Ideas

Women Negotiating in the New Millenium

"Women weren't doing something different," Riley said, "but were expecting something different, and therefore were going away with worse results." She suggested that women have different goals in negotiation, and are... View Details

Keywords: by Martha Lagace

05 Feb 2015
Research & Ideas

How New BofA Executives Learn its ’Deep Smarts’

stakeholders and steps the new executive can take to manage the transition, including building necessary relationships and adapting to the culture. The plan also identifies archival materials that would be useful for the incoming executive. “The new leaders are View Details

Keywords: Re: Dorothy A. Leonard; Banking

17 Sep 2001
Research & Ideas

Let Customers Call the Shots

experiencing them. There is also an issue of skepticism. Clust has about 175 buying cycles (products actually on sale) at any point in time, compared with about 4,000 aggregated demands. YesMail's emails have a response rate of 15%, which... View Details

Keywords: by Martha Lagace

15 Mar 2010
HBS Case

Developing Asia’s Largest Slum

When the case opens, a fictitious developer, Rance Hollen, is at a critical juncture: Weighing the cost of capital, construction, and expected market prices for developed units, should Hollen meet the government's minimum bid for one of... View Details

Keywords: by Julia Hanna; Construction; Real Estate

02 Apr 2013
First Look

First Look: April 2

users-sophisticated and unsophisticated. Only sophisticated users adjust their expectations in response to platforms' price changes. We study the effect of the fraction of sophisticated users on platform... View Details

Keywords: Sean Silverthorne

17 Feb 2014
Research & Ideas

Companies Detangle from Legacy Pensions

depleted many pension plans by dramatically reducing the value of investments, even while companies were still responsible for paying predetermined benefits. Increasing the pressure are two other factors. Life View Details

Keywords: by Michael Blanding; Aerospace; Financial Services

11 Mar 2013
Research & Ideas

Marissa Mayer Should Bridge Distance Gap with Remote Workers

should begin sharing a broader personal narrative with employees to stem the female stereotyping and backlash that followed her controversial announcement. Some of the negative reaction is based on expectations of how Mayer, as a... View Details

Keywords: by Lakshmi Ramarajan; Publishing; Web Services

08 Jul 2002
What Do You Think?

Have We Carried the Concept of Alignment Too Far?

on my face, especially considering that during the last five years the U.S. has lectured Asia on ending collusion and cronyism." There is a general tone in responses to this month's column that there are few antidotes, including... View Details

Keywords: by James Heskett

02 Apr 2019
Research Event

Women Pay a Higher Career Price in Today's Always-On Work Culture

firm but by most companies today. Yes, women were struggling to be fully present at home and work, but so were men. An always-on culture and gender-role expectations were to blame, not motherhood. And men were mourning the loss of their... View Details

Keywords: by Danielle Kost; Consulting; Service

22 Sep 2003
Research & Ideas

When Protestors Knock at Your Door

LaMure (HBS MBA '02), is that targeted corporate executives who decide to ignore NGO protests do so at their own peril. Spar and LaMure recently detailed the rising power of NGOs and corporate responses in "The Power of Activism:... View Details

Keywords: by Cynthia Churchwell

09 Feb 2010
First Look

First Look: Feb. 9

of real-world systems. Download the paper: http://www.hbs.edu/research/pdf/10-059.pdf Quality Provision, Expected Firm Altruism and Brand Extensions Author:Julio J. Rotemberg Abstract This paper studies quality choice in a model where... View Details

Keywords: Martha Lagace

10 Jun 2015
Research & Ideas

The Transparency Revolution in Corporate Reporting

giving them license to grow to such an extent, people expect that these businesses will behave in a responsible way. So ESG data is important for every industry because it helps measure that behavior, though... View Details

Keywords: Re: George Serafeim

01 Oct 2001
Research & Ideas

Connecting With Nonprofits

or goods made in response to requests from nonprofits. The level of engagement and resources is relatively low, infrequent, simple, and nonstrategic. It is basically a check-writing relationship. The giver has a charity mindset and the... View Details

Keywords: by James Austin

11 Dec 2018
First Look

New Research and Ideas, December 11, 2018

And it is changing fast. Its size and importance to human, environmental, and economic health means that no system is viewed with as much suspicion by so many people around the globe. Changing societal expectations and scientific and... View Details

Keywords: Dina Gerdeman

24 Feb 2015
First Look

First Look: February 24

definition of profit by changing accounting rules. On one level, this corporate behavior embodies the capitalist spirit articulated by Milton Friedman: "The social responsibility of business is to increase its profits." But the... View Details