Responsive Expectations - Publications - Faculty & Research

29 Mar 2016
First Look

March 29, 2016

scrutiny in the last decade, with an increased expectation that private profit not come at the expense of consumer welfare. Consumers, Corporations, and Public Health assembles 17 case studies at the intersection of business and public... View Details

Keywords: Sean Silverthorne

04 May 2010
First Look

First Look: May 4

propagation are uncovered, and the limited opportunities for response by the firm are revealed. The case supports the notion of the Internet as an insurgent medium, better at attack than at defense. Purchase this... View Details

Keywords: Martha Lagace

13 Feb 2006
Research & Ideas

When Gender Changes the Negotiation

behavioral biases. When competition is high. Competitive negotiations can act as gender triggers, consistent with societal expectations that men are more likely than women to be competitive and to succeed in competitive environments.... View Details

Keywords: by Dina W. Pradel, Hannah Riley Bowles & Kathleen L. McGinn

07 May 2020
Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

distancing. New patterns of consumer and worker behavior and expectations have emerged during the first weeks of the crisis. COVID-19 represents a tremendous economic shock and burden. In recent weeks, the focus has begun to shift towards... View Details

Keywords: by Hong Luo and Alberto Galasso

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

to be more inclusive. "Inclusion always begets difference, but diversity may or may not beget inclusion." One of the reasons there hasn’t been as much progress on DEI as you would expect is that the sequencing of the words—diversity,... View Details

Keywords: by Jen McFarland Flint

27 May 2022
Blog Post

Q&A with the HBS Armed Forces Alumni Association, MBA Class of 2023

small decisions can impact their lives for better or worse. These experiences help you better understand the responsibility you have toward the most important asset for any business: people. Andy Franklin (MBA/MPP 2023) Hometown:... View Details

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Organizational Leadership Course | HBS Online

Benefit Experienced Team Leaders Entrepreneurs Leadership Principles Past Participants Prepare for the next phase of your leadership journey, whether you’re expanding your overall scope of responsibilities or taking over a larger... View Details

21 Nov 2019
Research & Ideas

Do TV Debates Sway Voters?

expect debates to appeal more to young and less educated voters, who have less preexisting information, whether they directly watch debates or hear about them from friends or media coverage. But they don’t. “It is difficult for candidates... View Details

Keywords: by Danielle Kost

02 Mar 2016
News

David Moss is Rewriting History

market in early 18th-century Japan, Wall Street’s first financial panic in 1792, and the Federal Reserve’s highly controversial response to the global financial turmoil of 1931. The course debuted in the spring 2008 term; six weeks later... View Details

Keywords: April White

01 Oct 1999
News

Banking on Success

Stanley shortly after business school and has been with the firm ever since, save for a one-year period in the late 1990s when he was a partner at Lazard Frères. From 1986 to 1992, Kneisel, his wife, Anne, and their two sons lived in London, where he was the managing... View Details

Keywords: Deborah E. Blagg

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Negotiation Course Online | HBS Online

Learner types an answer in the discussion board in response to a peer's question Immerse yourself in real-world, case-based examples brought to life by industry-leading experts from companies like Marvel Comics, Microsoft, HBO Home... View Details

01 Sep 2021
What Do You Think?

Can We Train for Trust?

interests of others as well as your own” or is the effort merely window dressing? Means: Are methods employed perceived, among other things, as being fair? Impact: What are the results, good and bad, and do you take responsibility for... View Details

Keywords: by James Heskett

21 Nov 2015
HBS Case

HBS Cases: Stella McCartney Combines High Fashion with Environmental Values

the case in class, what kinds of comments or ideas emerged that surprised you? Did it go in directions you didn’t expect it to? A: For me, what was most surprising is that many students were not aware of her sustainability philosophy.... View Details

Keywords: by Brian Kenny; Fashion

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

pandemic is likely to change how companies do business. Here’s what they said: Michael Beer: Organizations will develop trust-based cultures with employees The coronavirus challenge demands an organization-wide, honest conversation that enables truth to speak to... View Details

Keywords: by Dina Gerdeman

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

system can require scores if not hundreds of person-work-years to be designed. No one person can be responsible for the design of a whole system. No one is either smart enough or long-lived enough to do the design work single handedly.... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

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Credential of Leadership, Impact, and Management in Business | HBS Online

Safe Teams Leading Effective Teams 45-50 hrs Term 1 Course - 7 Modules Organizational Leadership Organizational Leadership equips you with the skills, strategies, and tools to rise to expanded leadership responsibilities and guide your... View Details

01 Apr 2013
Research & Ideas

First Minutes are Critical in New-Employee Orientation

center employees are often expected to 'de-Indianize' many elements of their behavior—for example, by adopting a Western accent and attitude," the paper explains. Wipro was dealing with a big dropout dilemma; more than half of its call... View Details

Keywords: by Carmen Nobel; Web Services; Service; Telecommunications

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

or, in other words, to exploit and explore. To achieve your goals, consider leveraging cross-functional teams, employing creative exercises, adjusting expectations and deliverables, supporting an agile enterprise and generating customer... View Details

Keywords: by Sean Silverthorne

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2018 Financial Risk and Regulation Survey - Behavioral Finance & Financial Stability

markets. The top left figure displays treasury yields at different maturities, and shows that yields, particularly short-term yields, have begun to rise over the recent time period. This is in line with expectations that the Federal... View Details

09 Jun 2021
Research & Ideas

How Tennis, Golf, and White Anxiety Block Racial Integration

and race of its residents. "The more time they expect to spend at a landmark, the more they concentrate other Whites around that landmark." The researchers found that White participants indicated a distinct preference for bringing other... View Details

Keywords: by Jay Fitzgerald

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