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  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

farm refers to a complex of rights and duties secured by contract in which a sovereign transferred the temporary exploitation of a holding for rent in advance. It was one of four tenurial complexes under which entitlements fell, the... View Details
Keywords: Dina Gerdeman
  • 07 Feb 2005
  • Research & Ideas

How “Career Imprinting” Shapes Leaders

new book, Career Imprints: Creating Leaders Across an Industry, is scheduled to be published in April by Jossey-Bass. Mallory Stark: What is career imprinting? Monica Higgins: Career imprinting refers to the process by which individuals... View Details
Keywords: by Mallory Stark
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

service. And at the same time, they have been shown to register three times the profitability of S&P 500 firms in recent years. Aisner: That’s a perfect lead-in to the next question. In a 1994 Harvard Business Review article, you all pioneered the “service profit... View Details
Keywords: by Jim Aisner; Retail
  • 07 Mar 2017
  • First Look

First Look at New Research, March 7

of organizational features during growth; the second, their dramatic change. We juxtapose the two narratives to reveal ongoing gaps in the study of how growth can effect change along three dimensions: organizational design, team... View Details
Keywords: Sean Silverthorne
  • 23 Feb 2011
  • First Look

First Look: Feb. 23

unavailable at this time. Publisher's Link: http://www.informaworld.com/smpp/title~db=all~content=t927286744 Political Instability: Effects on Financial Development, Roots in the Severity of Economic Inequality Authors:Mark J. Roe and... View Details
Keywords: Sean Silverthorne
  • 23 May 2000
  • Research & Ideas

The Emerging Art of Negotiation

focus on two areas: differences in the negotiation game between cultures, and how negotiators might change their game (or even their mental models) to bring about better negotiation. In the first area, research has focused most actively on the cultural dimension View Details
Keywords: by Martha Lagace
  • 19 Dec 2016
  • Research & Ideas

The 10 Most Popular Stories of 2016

your actions and misconduct to students? The recorded answer offers sobering lessons for anyone with business ambitions. What’s a Boss Worth? Quite a lot, it turns out. Good bosses can have a multiplier effect that ups everyone’s game,... View Details
Keywords: by Carmen Nobel
  • 22 Sep 2003
  • Research & Ideas

When Protestors Knock at Your Door

overlap between NGO issues and firm behavior. Where can a firm maximize shareholder value and appease (or even advance the cause of) an NGO? Finally, firms might consider how they can preempt, or proactively engage, NGOs and activists before an issue enters the public... View Details
Keywords: by Cynthia Churchwell
  • 23 Apr 2013
  • First Look

First Look: April 23

and prices as a function of the consumer population's valuation for the service and show that competition has three main effects on the marketplace. First, competition drives the provision of services with a low level of disclosure.... View Details
Keywords: Sean Silverthorne
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

September 2018 Strategy Science Applying Random Coefficient Models to Strategy Research: Identifying and Exploring Firm Heterogeneous Effects By: Alcácer, Juan, Wilbur Chung, Ashton Hawk, and Gonçalo Pacheco-de-Almeida Abstract—Strategy... View Details
Keywords: Dina Gerdeman
  • Web

Wartime Innovation - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Doriot held seven positions in four divisions of the Quartermaster Corps and eventually rose to the rank of brigadier general. Thereafter referred to as "the General," even in civilian life, Doriot proved tremendously adept in bringing... View Details
  • 25 Apr 2014
  • News

Investing in Innovation

difference leadership makes in the organizations you care most about—how an effective leader can create so much better and how an ineffective leader can destroy so much value. Leaders have a powerful multiplier effect. They can make the... View Details
Keywords: HBS Fund; Educational Services
  • 10 Apr 2014
  • Research & Ideas

Book Excerpt--‘Accelerate: Building Strategic Agility for a Faster-Moving World’

make a distinction in meaning, it is usually in reference to levels in a hierarchy. People at the very top provide "leadership"—whatever that is—or at least they are supposed to. People in the middle do the "management," again with little... View Details
Keywords: Re: John P. Kotter
  • 22 May 2007
  • First Look

First Look: May 22, 2007

Language Authors:Jerry Green and Laurence J. Kotlikoff Abstract A century ago, everyone thought time and distance were well-defined physical concepts. But neither proved absolute. Instead, measures/reports of time and distance were found to depend on one's View Details
Keywords: Martha Lagace
  • 07 Apr 2011
  • What Do You Think?

When Should the Public Sector Take Over in a Meltdown?

While C.J. Cullinane recommends that government "at least monitor the situation," he offers little hope that government intervention can be any more effective than private sector responses. Richard Oxford agrees, noting that... View Details
Keywords: by Jim Heskett; Energy; Utilities
  • 26 Jul 2022
  • Blog Post

Driving Change in Education-to-Employment

interns hosted at a large corporate partner and 2) drafting a case study that documents the ripple effects of Year Up’s program within large companies. The second project is particularly exciting as it requires thinking creatively about... View Details
  • 01 Mar 2018
  • News

Realizing The Potential Of One Harvard

Administration at HBS. “This program will help established leaders work more effectively with data science teams and understand how to use new data capabilities to drive strategic advantage.” Participants in HBAP take part in six new... View Details
  • 26 Jan 2010
  • First Look

First Look: Jan. 26

neglected in an atmosphere focused on deregulatory work, is in critical need of new models and theories that can guide effective policy-making. This interdisciplinary volume points the way toward the modernization of regulatory theory.... View Details
Keywords: Martha Lagace
  • 22 Jul 2008
  • First Look

First Look: July 22, 2008

Financial Development, Bank Ownership, and Growth. Or, Does Quantity Imply Quality? Authors:Shawn A. Cole Abstract In 1980, India nationalized its large private banks. This induced different bank ownership patterns across different towns, allowing credible... View Details
Keywords: Martha Lagace
  • 08 Mar 2016
  • First Look

March 8, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50668 forthcoming Journal of Marketing Research Design of Search Engine Services: Channel Interdependence in Search Engine Results By: Edelman, Benjamin, and Zhenyu Lai Abstract—The authors examine prominent placement of... View Details
Keywords: Sean Silverthorne