Publications

Publications

Filter Results: (670) Arrow Down
Filter Results: (670) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 17 of 670 Results →
  • September 2014 (Revised February 2017)
  • Case

Belk: Towards Exceptional Scheduling

By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall
With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,... View Details
Keywords: Retail; Scheduling; Local Autonomy; Automation; Metrics; Organizational Change; Human Resource Management; Process Improvement; Performance Measurement; Transparency; Southern United States; Retailing; Department Stores; System Outsourced Services; Employee Relationship Management; Selection and Staffing; Change Management; Governance Controls; Resource Allocation; Service Operations; Organizational Culture; Organizational Change and Adaptation; Performance Evaluation; Performance Improvement; Applications and Software; Family Business; Retail Industry; Technology Industry; United States
Related
  • 06 Sep 2019
  • Blog Post

The Business of Medicine: MD/MBA Students Having an Impact

pressures, such as physician workload, financial constraints, insurance regulations, and policy decisions.    —Bobbie Collins Claire Wagner In pursuing her joint degree from Harvard’s medical and business schools, Claire Wagner, a rising... View Details
  • 21 Apr 2015
  • First Look

First Look: April 21

welcome counterpoint to the largely hidden involvement of corporate leaders in shaping policy through the hundreds of millions of dollars they direct to Super PACs, trade associations, and think tanks to promote liberal and conservative... View Details
Keywords: Carmen Nobel & Sean Silverthorne
  • 09 Jun 2024
  • Blog Post

The EC Formula: MBA Class of 2024 Looks Back

take. It allowed them to integrate everything they learned into situations they were likely to encounter in the workforce. As someone who is pursuing a career that requires me to evaluate businesses but also learn its operations, this... View Details
  • Web

Attract additional Black talent to all parts of the HBS community. - Advancing Racial Equity

committed to three new efforts: We will launch a need-based waiver of the application fee for all prospective students in all admissions rounds. We will evaluate and revise our current need-based formula for financial aid to account for... View Details
  • 01 Mar 2018
  • News

Every Trick in the Book

store hosted 75 events with authors last year, most during the busy summer season. Even with big names such as novelist Colson Whitehead and foreign policy expert Richard Haass, the events are rarely moneymakers, Brody says—the small... View Details
Keywords: April White
  • 19 Sep 2016
  • Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

professors are evaluated in part on the number of papers they publish in peer-reviewed journals. Primarily written for and read by other academics, many of those journals tend to reward novelty over applicability. In academia, “basic”... View Details
Keywords: by Carmen Nobel; Education
  • 01 Mar 2016
  • News

Research Brief: The Benefits of Bias

Every year, specially chosen committees help the US National Institutes of Health (NIH) decide how to allocate massive—totaling more than $24 billion in 2014—competitive federal grants for medical research. But the evaluators on the... View Details
Keywords: Erin Peterson
  • October 1993 (Revised July 1997)
  • Case

Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)

By: Roy D. Shapiro and Michael D. Watkins
AT&T's Universal Card Services (UCS) has been extremely successful during its short lifetime. Dedicated to improving service quality and customer satisfaction, chief quality officer Rob Davis and his quality team have designed and put into place an unusual measurement... View Details
Keywords: Customer Satisfaction; Policy; Compensation and Benefits; Performance Evaluation; Quality; System; Telecommunications Industry
Related
  • 06 Jun 2018
  • News

The Business of Social Justice

become legal in one day. These kinds of changes have decades of investment behind them.” As COO, Brooks oversees strategic planning, operations, and finances, as well as the evaluation of programs to determine ways operations can be more... View Details
  • 04 Sep 2019
  • News

A Measured Approach

sophisticated monitoring and evaluation tools that could make a huge difference in how organizations implement and modify their projects, but they simply weren’t being used by decision-makers on the ground. A big reason they decided to... View Details
Keywords: Lisa Scanlon Mogolov
  • Web

Application Process | MBA

Recommendations Resume Fee or Fee Waiver Acceptance of Policies Application 2. Interview After your written application has been submitted and reviewed, you may be invited to interview. Interviews are 30 minutes and are conducted by an... View Details
  • 06 Aug 2024
  • Op-Ed

What the World Could Learn from America's Immigration Backlash—100 Years Ago

immigrants favored the increase in industrialization as well as the establishment of more and larger firms, and then grew over time. “After 1880, parts of the US West that were more impacted by the Chinese Exclusion Act grew at considerably lower rates than the rest of... View Details
Keywords: by Marco Tabellini
  • 25 Feb 2020
  • News

The Influence of Geography on Work and Innovation

mobility. To explore possible solutions, in another recent study Choudhury evaluated how policy changes around worker location in the United States Patent and Trademark Office (USPTO) improved productivity.... View Details
Keywords: April White
  • Web

2.2 Recruiting Standards of Conduct | MBA

must notify both the Career and Professional Development (CPD) Office and the organization of accepted offers before withdrawing from a scheduled interview. Students who have received an offer are expected to attend all scheduled interviews. View Details
  • December 1999 (Revised December 2012)
  • Background Note

Measuring Interim Period Performance

By: David F. Hawkins
Covers interim period accounting objectives, theories, and practices. Special financial analysis concerns related to this topic are discussed. A rewritten version of an earlier note. View Details
Keywords: Accounting; Business Ventures; Policy; Management Practices and Processes; Measurement and Metrics; Performance Evaluation
Related
  • 01 Mar 2023
  • News

Is AI OK?

Illustrations by Dan Bejar Illustrations by Dan Bejar When she began investigating Airbnb’s smart-pricing algorithm several years ago, Assistant Professor Shunyuan Zhang wasn’t looking for evidence that it generated discriminatory outcomes, a problem known as... View Details
Keywords: Alexander Gelfand; Funds, Trusts, and Other Financial Vehicles; Finance
  • 01 Sep 2016
  • Blog Post

Reflecting on the HKS/HBS Joint Degree Program

the future after my time at Harvard. At the Kennedy School, the MPA/ID program offered me rigorous quantitative courses about macroeconomics, statistics, and policy making. I learned to evaluate the impact... View Details
  • 01 Jun 2012
  • News

Social Enterprise Start-Ups Recognized for Bold Ideas

inform managerial decisions. IDinsight’s clients include NGOs, foundations, governments, and other international development organizations that seek evidence to inform their policy and programming decision-making. In the fellowship... View Details
Keywords: contests; awards
  • 27 Apr 2021
  • Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

This focus, I argue, limits the practical utility of the discipline because universal propositions form only a part of new policy recipes.” Remote Patient Monitoring—Overdue or Overused? New England Journal of Medicine Keizra Mecklai,... View Details